We would like to thank Co-op funeral care on Chester Road Sunderland for their outstanding care which we received before, during and after the ceremony. The staff went above and beyond to get every l... Toon meer
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The purchase of the funeral was easy. I would have appreciated a courtesy call from the staff thanking me for the business and also the everything is included is vague- first thing I noticed when I re... Toon meer
Gordon was a really good sales man, made it comfortable with no stress or did he make us feel pressured into buying something we didn't want, he listened and advised what he thought would be suitabl... Toon meer
Bedrijf heeft geantwoord
I met with Angie today at the chatham branch. She was amazing and explained everything in great detail and she really made me feel at ease and supported in my decisions. Angie has made me feel very c... Toon meer
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Do you know how many elderly people you…
Do you know how many elderly people you depressing?, every day with your continuous bombardment of depressing adves , elderly people don't need to have their television continuously bombarding, you are you making people depressed?

Antwoord van Co-op Funeralcare
Professional and courteous meeting
Very professional throughout the entire process. Everything was explained in detail with plenty of opportunities to ask questions and seek clarification. Friendly, courteous and sympathetic meeting.

Antwoord van Co-op Funeralcare
I needed to feel everything would be taken care of.
I needed to feel everything would be taken care of and was offered a few choices about how to do things, and given advice on how to choose. I'd already looked at their website anyway, so I knew what I wanted but the advisor gave me lots of insight into how these things work.

Antwoord van Co-op Funeralcare
the co-op representative fully…
the co-op representative fully explained the funeral plans and the various options available in great detail. There was no pressure applied and plenty of time to consider and choose an appropriate plan, together with personal funeral service wishes.
No hesitation in recommending Co-op Funeralcare.
I found the costs involved very reasonable and compare well with other Companies.

Antwoord van Co-op Funeralcare
Direct cremation easy to arrange…
Direct cremation easy to arrange online, most questions were answered in the help section. Took advantage of the Co-op member’s offer so saved some money.
Awaiting actual documents of plan but so far very pleased.

Antwoord van Co-op Funeralcare
Very Easy to Use Web Interface
Very Easy to Use Web Interface, No Hidden Costs.

Antwoord van Co-op Funeralcare
Outstanding Funeral Care - Kind, Compassionate and caring
We cannot thank CO-OP Funeralcare, Peacehaven enough for their care, support and compassion they provided to our family at the incredibly difficult and heartbreaking time when our father passed away in July.
From our first appointment with Sharon Bashford and Jane we felt comfortable and safe in their hands. They were kind, caring, compassionate and professional. Nothing was ever too much trouble for them.
Their attention to detail was exemplary. It comforted us to see that our fathers passing was treated with the highest dignity and respect and care that he deserved.
On the day of the actual funeral all the staff involved were exemplary.
Thank you from the bottom of our hearts for helping us through such a difficult time.
From
Jane, Tracy and Doreen

Antwoord van Co-op Funeralcare
Professional funeral planner
The funeral planner made me feel relaxed from the start, Pauline went through the process and explained exactly what was on the plan, plus a bit more.

Antwoord van Co-op Funeralcare
overall help & pacient an caring

Antwoord van Co-op Funeralcare
Easy to make minor changes
I was able to add a nominated person and add to my wishes with ease.

Antwoord van Co-op Funeralcare
Quick and easy to do
Quick and easy to do, received plan in post in next few days. Lady who assisted me on the phone was extremely knowledgeable and empathetic. Great client service.

Antwoord van Co-op Funeralcare

Antwoord van Co-op Funeralcare
Service provided was professional, helpful and efficient
Service provided was professional, helpful and courteous as I have always found Co-op legal services to be.
Staff member was knowledgeable,polite and used plain English when explaining the different funeral plans the co-op offers.
Many thanks

Antwoord van Co-op Funeralcare
It was so lovely
It was so lovely. Donna explained everything to us about what we would like and how it would all happen. From taken care of us to looking after our family. Couldn't fault anything.
Thank you all.

Antwoord van Co-op Funeralcare
Hi Am only 82 not planning on going…
Hi Am only 82 not planning on going yet, will save my kids a lot of money when i do.
Thanks David.

Antwoord van Co-op Funeralcare
Very easy and straightforward to…
Very easy and straightforward to understand. The price was what I had expected.
All good.

Antwoord van Co-op Funeralcare
A company that cares
I went to discuss a funeral plan for myself today and found the staff at my local branch of Co-op Funeral care to be very compassionate, professional, understanding and helpful.
After a few Data collection and identification questions they went through the different types of funeral plans and prices including pay plans.
Discussing funerals is stressful enough generally but when your discussing your own its gives added stress but the staff were very reassuring and supportive in helping me to come to a decision.

Antwoord van Co-op Funeralcare
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