Co-op Funeralcare Reviews 

The service was excellent and I was talked through everything. Lee Cotes the advisor was so helpful and really pleasant to talk to he's a great credit to the company. I would reccomend coop funeral services to everyone

It was very easy to take the funeral plan out online.now i have no worries about my funeral

Easy on line, no fuss.

We changed our old co op plans for direct cremation ones and the service was exceptional. We now have our new plans in place and once refunded with the old ones will pay in full.

I had put this off for so long, but found the experience
so much easier than I had expected . The staff were lovely, friendly and informative and I feel as though a weight has been lifted off me. So nice to know that my family won’t have to make difficult decisions, it’s all arranged.

Easy to talk to setting up my plan was straight forword with no problems very happy

I was very satisfied with the way it was explained to me and I felt reassured

Dealt with the Ferndown branch to arrange Mum's cremation. Michelle was brilliant. She explained the process and answered all our questions. She went above and beyond and made the whole process much easier. Thank you Michelle 😊

Well explained, simple instructions and competitive pricing. Smooth, painless procedure.

Enfield Hertford Road

From the outset the staff were helpful and throughout the whole process were supportive and contactable at any point throughout the day. All details were informed and the day was well planned and executed.

From first contact to final phone call the Co Op at High Street Macclesfield handled every detail concerning the funeral and cremation of our dear friend George Drake, with loving concern , efficiency and attention to detail. Praise particularly for Chloe who was just so patient and lovely at every meeting and on the day of the funeral, was attentive, reassuring and supportive. She deserves a medal, not just the homemade jar of jam I gave her!
Thank you to our dear friend George for choosing the Co Op to plan ahead. Would recommend.

My wife’s Mother recently died. Luckily she had made out a funeral plan and paid for it (except flowers etc). It made the funeral arrangements much easier. My wife and I decided to do the same so our Daughter shouldn’t have much stress when the time comes. We shopped around. Some companies did the funeral but the cremation wasn’t included, some included the cremation but at today’s prices, so when the time comes, and prices have gone up, whoever is dealing with the funeral has to pay the difference for the cremation. We looked at the Co Op funeral care. Everything is included, the service the cremation at today’s prices, and that’s it.(You have to pay for flowers etc). There are different levels to choose from (different coffin types or embalming etc). We chose the Silver Plan. You can pay for it in one go, or in instalments, some interest free over certain periods of time. Recommend anyone to have a look what they offer online. Oh, they had a promotion as well worth £200 for each of us!

Very efficient. Reasonable price. Staff were friendly and helpful. Highly recommend.

The completion of the forms was straight forward

I would have preferred to do a face to face, but was advised that no appointments were available at short notice.
I was disappointed that offers for plans are constantly on offer.

I was contacted yesterday by a member of the co-op funeral care team Aysha, who was most helpful and explained that the email given on the funeral care website was the wrong one! For this reason my emils had been rejected by the mailer demon . This explains why my messages were not getting through. The representative was apologetic and very patient so this problem has now been resolved by a member of the team.

Funeralcare business is not a busy business.
but it is a sensitive one, so it needs to be handled by matured people.

We didn't know which firm to go to for our funeral plans but needed someone to come to the house . I asked advice from Louise who works in the Guisborough office and she helped us to get a representative round to the house.
Tom was very helpful and not pushy in any way. We both wanted very different plans but it was no problem. All sorted and well explained. Tom had a very professional but friendly manner and explained everything well.
We are happy to have got our plans sorted so that, when the time comes, most things are sorted with only things like flowers and get togethers to see to.

We would like to thank Angela for all her help sorting our funerals out. The only criticism we have is you should consider taking the NOW bus pass as a valid form of photo ID it is issued council/government we ask this because some people don't drive or go abroad anymore???
Kind regards Nigel and Rosemary Simpson

Very informative and took time I explain the details