Co-op Insurance Reviews 

4.411
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I sorted my holiday insurance on line, which was easy navigate and the Silver insurance was just what I wanted and was within my price range. Unfortunately, I’d made a mistake with my email address an... Toon meer

Beoordeeld met 2 van de 5 sterren

To cancel automatic renewal is painful. I called them and they want you to enter all your details via the keyboard. They then proceeded to spend 10 minutes with a prerecorded message about themselves... Toon meer

Beoordeeld met 5 van de 5 sterren

For some unknown reason my automatic renewal didn't work so rang policy renewal helpline spoke to a really helpful person named sigir ? Might of spelt his name wrong sorry. Really quick to sort out w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went with Co op travel insurance as I've been a member for many years even got my funeral sorted with them. Done it online it was quick and easy no hassle at all 5 minutes and I was covered definitely... Toon meer

Bedrijfsgegevens

  1. Verzekeringsmaatschappij
  2. Autoverzekering
  3. Tussenpersoon voor woningverzekering
  4. Tussenpersoon voor levensverzekeringen
  5. Huisdierverzekeringsmaatschappij
  6. Reisverzekeringsmaatschappij

Over Co-op Insurance

Geschreven door het bedrijf

Protecting what matters most

Co-op Insurance has been protecting what matters most to people for over 150 years.

We see insurance as an opportunity to make a positive difference all over the UK.

We offer a wide variety of insurance including:

Supporting communities, it’s what we do

We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.

Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.

Our Co-op values

Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.

We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.

Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.

With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(4.411)

1.163 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren
Logo Co-op Insurance

Antwoord van Co-op Insurance

Hi Jacqueline

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you found the process easy to follow. Thanks for your positive feedback.

Kind regards
Leanne

Beoordeeld met 5 van de 5 sterren

Great deal for a single trip .

Great deal for a single trip for a young 69 years of age , looking forward to my holiday in August with my Co-Op travel insurance ,only £19 who can ask for a better deal.

17 juli 2026
Logo Co-op Insurance

Antwoord van Co-op Insurance

Hi Sandra

Thanks for taking the time to leave us a 5 star review! We're pleased to hear the price quoted was competitive. Thanks for your positive feedback and enjoy your trip!

Kind regards
Leanne

Beoordeeld met 4 van de 5 sterren

Quick easy access effortless

Quick easy access effortless, few clicks and secured the cover docs transferred to email for future reference!

16 juli 2026
Logo Co-op Insurance

Antwoord van Co-op Insurance

Hi Paul

Thanks for taking the time to leave us a positive review! We're pleased to hear you found the process simple. Thanks for insuring with us!

Kind regards
Leanne

Beoordeeld met 5 van de 5 sterren

Straightforward to access and search…

Straightforward to access and search for quotations. After reviewing and comparing quotes CoOp was by far the cheapest and provided the cover I needed.

16 juli 2026
Logo Co-op Insurance

Antwoord van Co-op Insurance

Hi

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you found the process straightforward and the price quoted was competitive. Thanks for your positive feedback.

Kind regards
Leanne

Beoordeeld met 5 van de 5 sterren

Revised contents cover for my 96 year…

Revised contents cover for my 96 year old mother who needed premium reduced. Very helpful person (Niki I think) who answered and help us achieve that.

18 juli 2026
Review zonder uitnodiging
Logo Co-op Insurance

Antwoord van Co-op Insurance

Hi Martin

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for your positive feedback!

Kind regards
Leanne

Beoordeeld met 5 van de 5 sterren

Easy to do…

Had no problem with organising travel insurance done and dusted in 7 minutes thank you 🙏 😊

13 juli 2026
Beoordeeld met 5 van de 5 sterren

I was able to get my car insurance very…

I was able to get my car insurance very quickly.

16 juli 2026
Review zonder uitnodiging
Logo Co-op Insurance

Antwoord van Co-op Insurance

Hi Alistair

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for your positive feedback.

Leanne

Beoordeeld met 1 van de 5 sterren

Mum passed away - they cancelled buildings insurance with a few hours notice - Disgusting

My Mum passed away and I am next of kin and was dealing with funeral arrangements etc. I phoned them as the buildings insurance had been with them for many years. I explained that she had passed away and I wanted to ensure the insurance was ok. They immediately said that the underwriters they were using would not insure an unoccupied property and it would be cancelled from midnight that day. I then had to spend valuable time finding a suitable insurer in the middle of everything else.
Co op used to be ethical until they sold this business to an American Company in 2020. Do not be fooled into thinking this is the old Co-op, they are just using the name as part of the deal. Disgusting service, only interested in profits!!
Contents insurance was with Saga and they just continued it as they appreciated the situation.

15 juli 2026
Review zonder uitnodiging
Logo Co-op Insurance

Antwoord van Co-op Insurance

Hi Paul

Thanks for taking the time to leave us your review. We're sorry to hear your mother has passed away. I can see we tried to update the occupancy to unoccupied which was a decline with the underwriter and a new quote was offered to you. Unfortunately not every underwriter covers unoccupied properties, we will call you to discuss your concerns further.

Kind regards
Leanne

Beoordeeld met 5 van de 5 sterren

Rubena was very helpful

Rubena was very helpful

15 juli 2026
Review zonder uitnodiging
Logo Co-op Insurance

Antwoord van Co-op Insurance

Hi Sandra

Thanks for taking the time to leave us a 5 star review! It's great to hear you're happy with the service provided by Robina. I will pass on your lovely comments.

Kind regards
Leanne

Beoordeeld met 2 van de 5 sterren

Lots of expensive admin fees

Lots of expensive admin fees! I tried to add a temporary named driver but the fees made it unfeesable. I switched vehicles and they bumped up the Premium way more then they competitors. Thats not problem, however when I wanted to switch insurers there fees were about £80 so i would lose money by switching .I then forgot to cancel the auto renewal so they charged me and extra £35 even though I am well within the cooling off period. I cant comment on the cover as never had to make a claim but I imagine there is a victim fee of £100

14 juli 2026
Review zonder uitnodiging
Logo Co-op Insurance

Antwoord van Co-op Insurance

Good afternoon Grace

Thank you for taking the time to share your feedback. We're very sorry to hear you're unhappy with the admin fees that were charged. We have passed your details across to the relevant team, who will be in contact with you to discuss your concerns further.

Kind regards

Aysha

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