Co-op Reviews 234

The food cost money! Absolute fraudery!

What sort of utter misery are co-op trying to inflict with their irresistible garlic and parsley flat bread? It is dry. It is flavourless. It is disappointing. The misery from the garlic bread is nothing compared to the pain and degradation felt while consuming the “irresistible” beef ravioli. I am certain that my dog’s dinner has a better colour, consistency and flavour than the beef (gristle) ravioli filling. I will never return to co-op while these products remain on sale.

Poor service from the Stanford le hope team. Very rude

I was in COOP Edinburgh, after landing for my vacation. i was shocked by the customer service with how little they helped i tried to make conversation with they workers but they just looked shrugged and got back to work should make tourists feel more welcome

I BOUGHT SOME JOLLY HOG OUTDOOR BREAD BLACK TREACLE AND IT IS AMAZING TASTE SENSATION IT IS DEFINITELY A 5 STAR PRODUCT I TRULY RECOMMEND THIS HAM YOU CERTAINLY WON'T BE DISAPPOINTED I WILL BE ASKING IF THE CO-OP WILL BE STOCKING ANY MORE OF THESE PRODUCTS.

STAFF TREAT THEIR CUSTOMERS WITH UTTER CONTEMPT !!
WE PAY YOUR STAFF WAGES ,OVERHEADS AND MIGHTY PROFIT MARGINS.
START PUTTING YOUR CUSTOMERS FIRST THERE IS PLENTY OF ALTERNATIVE AND BETTER VALUE FOR MONEY SUPERMARKETS OUT THERE !!!

DON'T BOTHER TRYING TO PHONE THEIR CUSTOMER SERVICES YOU WILL NOT GET THROUGH OR AS MUCH HELP AS A CHOCOLATE FIREGUARD !!!!!

I GRUDGE GIVING THIS COMPANY ONE STAR

COMPLAINT REFERENCE NUMBER 13192830

Ok, just wanted to let the Co op have feedback on their 'honest value carrots'. Twice now have found them slimy and basically horrible. Should have learned from the first time. I buy carrots for my dogs as a snack. Aldi wobbly carrots are fantastic value. Co op honest value carrots are disgusting. So, tried to fill in a feedback form - they put you through the mill: product code (not recognised), bar code (not recognised), packaging code, name, address, tel number, branch details... just to tell them the honest value carrots are anything but honest or good value... well, after all that I got a message stating there was a form issue, and to call them instead... so tried the number, got a message stating number not available.... seriously?

Please do not sell the roasted half chicken, it is revolting. You can maybe sell it as pet food if you hoping your customers have Cockroaches as pets

We have just made our wills with the co op legal services the lady who explained at great length was Sharon Stephenson she made it straight forward and easy to understand

We live near a co op, and the people that work there are very nice 😊 my oldest daughter loves the bread, and always gets some when we go there. I also get my daughters a kinder egg, and they really enjoy it.

Visited Wesham Co op today and after being bumped into by a male member of staff, no apology given, i then joined what I thought was the queue as there has always been 2 lines of queue in this coop to be called out by an obnoxious know it all, in the other queue
WESHAM GET YOUR QUEUE LINE SIGNAGE ADDED IN STORE IF THIS IS THE NEW PROCEDURE....I left my shopping at the counter and went to Aldi....not as handy but a damn sight cheaper and decent staff with manners .
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Nil option unavailable.I had a coop card with equiv of 25 pounds accumulated ready for Xmas.I tried to spend my points but was told I wasn't allowed at that branch as I was a different region.I contacted Coop who advised me of branches that were not near me where I could use the credit.So they let me use any Coop to purchase and gain points but wouldn't let me spend the points at a branch of my choice which was in Npton.I contacted Coop again but was told I would lose the points which I in fact did so the Coop kept all my points equating to approx 25 pounds .So after being a loyal customer that's what you get in return.Since then I have never shopped at Coop .One assistant in the Parklands Coop never used to speak at the till ..never ever said a word .No greeting ..no please..no thankyou ever ever all the time I used the shop..Says it all really..The date was actually some years ago as it's shut now but after reading the coop was dropping their point system it annoyed me again .

placed an online shop with coop for first time 3rd Jan Barrachnie branch Glasgow as too ill to go out, the delivery was never made Tried calling them all day. Eventually got them late afternoon, the person who answered was really nice to be fair and did say my order was bagged and ready for delivery but driver hadn't turned up to collect, decided to cancel the order as definitely wasn't being delivered after 10pm. I am still waiting for a refund which is now 10th Jan. will definitely not use Coop delivery service again. The customer service is a joke almost non existant

How stupendously clever are the co-op upper management?

Winter. Flu season. Noro virus season. Covid season.

What do co-op do?

Add a charity option to the card machine.

I stood in line and watching six people press the button on the pad. NOT once did a member of staff clean or sanitise the pad!!!!

Probably the stupidest thing I have seen in 2023. Way to go CEO. What an absolute joke!!!!!!!!

Not so much the expensive corner shop prices. BUT in the shop coop own Singapore noodle ready meal in the shop Plain Tasteless and the meat resembled Flip Flop very chewy all the meat very chewy. ill not do that again.

Used co-op in old Tiverton road Exeter had a price inquiry spoke to the young man work in cigarette kiosk and he was so helpful and polite he is a credit to your company well done co-op.

Staff discriminate against disabled people at the co-op at Bushland Road, Northampton.

They no longer keep baskets by the door, so you have to walk the whole length of the large store and back again just to get a basket. I asked to see the manager and was sent a Supervisor who said they do it because people use the baskets to steal stuff. Just moving the baskets to the other end of the store will not stop thieves. But it means I am still in pain 3 hours after shopping there today.

During the Covid pandemic I had to use my wheelchair to shop there. I could not get up the ramp and had to walk up the ramp pushing the wheelchair. The staff member on the door asked me if I was going to use the wheelchair. This is an offensive and discriminatory attitude.

Avoid...online delivery. Manor Park center sheffield staff I give 5 stars...the delivery company are shocking.
If there are no drivers to deliver...then send a message , you're quick enough to take the money from us.
Worst customer service ever....unreliable.

Shocking 4th order in a row late or not arrived items missing no refunds taxi driver probably got a better call co op what u doing ?

Placed online order for delivery, nothing came. I called them to see what’s going on and they said no courier has been assigned and the store is now closed. Absolutely ridiculous now have to wait 18 hours for them to arrange the delivery again.