Corporatecommercialsurveyors Reviews 

Thank u for all u help 💓 wat a lovely mannered calm very understanding person u r xxx thank u so much xxx

Rosie was great on The phone answered all my questions to best anyone could really and was so helpful and informative helped me do the voa

Rosie was very helpful, polite and clear. She patient and really helped me with registering on the VOA.

I found the initial registration process a bit confusing, but with the help of Corporate Commercial Surveyors' friendly registration team, the process became quite simple. Looking forward to an equally pleasing experience once the paperwork gets to The Valuation Office Agency.

Corporate Commercial Surveyors have been courteous and professional throughout the process with knowledgeable staff.

Avoid. The slick sales pitch and fast responses at the start are completely misleading.

We engaged them in March 2024, and initially they couldn’t be more helpful quick replies, clear answers, and big promises on timelines. As soon as the deposit was paid, everything changed. Communication dropped off dramatically, and getting any update became a constant struggle, I had to constantly ring up as no one would answer a simple email.

It then took until October 2025 over 18 months just for them to submit a claim to the Valuation Office Agency. That delay alone is unacceptable. We are now facing at least an additional 8 month wait for a response, which could have been avoided with competent handling.

To make matters worse, because the rateable value on the building has increased in this timeframe, they are now asking for additional fees, which I am contractually obliged to pay. please don't make the same mistake we did, you will regret it.

In short: Run for the hills if they contact you!!!

Rosie was fantastic to work with.
From day one, she was informative, engaging and helped us at every step of the process.
Highly recommended,
Thanks again.

Simple and quick after contact, through initial survey and assessment of a realistic outcome for revaluation.

I’m writing this review about the registration lady who was eating when I spoke to from registration.
Very poor experience and quite frankly she was rude and unprofessional towards myself as she was very clearly eating down the phone while dealing with my issue, whilst also becoming loud, coming across as confrontational and frustrated at me asking for help with the registration process just repeating ‘follow the guides I’ve sent you’ despite me repeating I don’t understand the guides.
If this is how the start of the process is I dread to think how the rest of this is going to be and how other staff members will behave when I come to them for advice if I become stuck or need an update in the future, this has made me very hesitant and frankly nervous and extremely dissatisfied that this is how they treat customers.

Please possibly offer her some retraining and a customer service course on communicating respectfully.

Corporate commercial services successfully got me a rates reduction and refund

Currently the service has been very good. Lyndsey Chance has been our agent and has helped us through the process. We are now waiting on survey team to contact us and move forward from there.
Lyndsey has been contacting us throughout the registration process and has been a great help.
Look forward to continuing with the same level of service and a outcome that benefits myself.

Fantastic service. Quick, professional

From start to this stage has been fairly full on. Lots of questions and requests for information, some of which I had no idea about, had it not been for Lyndsey nursing me through I’m sure it would never have happened , so a big thanks to her and her patience

Very efficient and answered queries quickly.

Rosie of CCS has been enormously helpful over the last two days in resolving some VOA issues re CCS Agency appointment promptly whilst we were on their site.
She also clearly communicated the next steps/action to be taken on submitting the formal Challenge to our RV with the VOA which was very reassuring.

Easy company to deal with, very straight forward and informative. Even doing the verification online which I didn't know how to do was very easy as Lyndsey sent me an email with a step by step guide to do what I had to do

Very helpful. Explained process really well. Even to a techno idiot like me.