Be very wary Extremely disappointed with County Clean. Would recommend to avoid. Called for simple septic tank cleaning and was verbally quoted a fixed price over the phone. No mention of any... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We required a tanker to suck out one of our sewer pits, called county clean at 5.15pm on a sunday, got the email quote within minutes, responded with a purchase order and advised that tanker was on th... Toon meer
Bedrijf heeft geantwoord
Excellent company to deal with. All aspects of setting up CountyClean as our new service provider for our treatment plant were simple and easy. Our first service and desludge was carried out by very p... Toon meer
Bedrijf heeft geantwoord
Very efficient, reliable, friendly service and good value. CountyClean provided clear quotations for both servicing and emptying our septic tank and then carried out the work very effieciently... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Afvalverwerkingsbedrijf
- ook in
- Milieuorganisatie
- Rioleringsdienst
- Rioolwaterverwerking
- Rioolwaterzuiveringsinstallatie
Geschreven door het bedrijf
From sewage waste plants to oil tanks, floods, road sweepers and and emergency spills, we deliver a full service liquid waste management solution 24/7/365 for commercial and industrial businesses, public sector organisations as well as household customers across the South East of England and London. Customer care is a key focus of our environmental support services business. We support facilities managers, construction developers and individuals with responsive and planned maintenance tasks every day. For instance, we carry out grease trap empties at schools, care homes, food manufacturing plants, as well as at fast food and commercial restaurants within the hospitality industry. If it's wet and it's waste, it's a job for CountyClean Group
Contactgegevens
Pacific House, BN23 6FA, Eastbourne, Verenigd Koninkrijk
- 01323 741818
- info@countycleangroup.co.uk
- countycleangroup.co.uk
4,4
Uitstekend
256 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything happened exactly as it was…
Everything happened exactly as it was supposed to. CountyClean also able to accommodate a change in the dates.
14 december 2020
Antwoord van CountyClean Environmental Services Ltd
Thank you for the excellent review Jeremy. We hope to see you again next time
Great service
Great service. My access road was closed but the delivery driver phoned ahead of time to find a new route through and completed the job very efficiently.
14 december 2020
Antwoord van CountyClean Environmental Services Ltd
Thank you Sarah, will pass on your review to the driver
Always very professional
14 december 2020
Antwoord van CountyClean Environmental Services Ltd
Thank you for the kind words
Excellent efficient service
Excellent efficient service, very polite driver, thankyou.
7 december 2020
Antwoord van CountyClean Environmental Services Ltd
Thank you, will pass on your message to the driver
Antwoord van CountyClean Environmental Services Ltd
Great to hear, thank you!
Helpful and always on time
7 december 2020
Antwoord van CountyClean Environmental Services Ltd
Thanks for taking the time to review us
Excellent service from initial call to…
Excellent service from initial call to job completion.
Will book again
7 december 2020
Antwoord van CountyClean Environmental Services Ltd
Thank you Mrs Bent, we look forward to seeing you next time
Antwoord van CountyClean Environmental Services Ltd
Thank you for the feedback
They did a really good job very clean…septic tank.
They did a really good job very clean and tidy.
23 november 2020
Antwoord van CountyClean Environmental Services Ltd
Thank you Mr Turner,
Antwoord van CountyClean Environmental Services Ltd
Glad to hear! Thank you
Very quick and efficient did a good job…
Very quick and efficient did a good job the driver was polite and helpful.
9 november 2020
Antwoord van CountyClean Environmental Services Ltd
Thank you Mrs Bishop, I will pass on your feedback to Andy who was the driver for your job
Very clear pricing structure
Very clear pricing structure. Helpful operator. Made sure everything was tidied up when finished.
9 november 2020
Antwoord van CountyClean Environmental Services Ltd
It is always great to have excellent feedback - especially from a new customer! Thank you
Absolutely great company
Absolutely great company. Very professional and efficient and would highly recommend to anyone.
9 november 2020
Antwoord van CountyClean Environmental Services Ltd
Thank you for taking the time to leave us a review! See you next time
We find it hard to award County Clean…
We find it hard to award County Clean even one star.
Their only concern is to extract money from one's account. They are certainly not engaged with the concerns of their customers.
To elaborate:
Our Bio Pure Sewage Treatment system alarm went off after a power cut. We tried to reset it but were unable to do so. We contacted Bio Pure who panicked us saying we had to have the thing emptied immediately. With this advice we contacted County Clean to book us in to have the 'treatment' emptied the next day. They took payment in full without advising us of their cancellation policy and also before issuing us with their terms and conditions (in which, by the way, there are no clear terms for cancellation).
We meanwhile had an expert come round to look at the system. He unblocked a jammed valve and advised us there was no need to have the system emptied - in fact it would be less than helpful to do so as the bacterial build up in the system (necessary for its efficacy) would have had to start all over again.
We immediately tried to cancel or even postpone emptying the tank. Since we were squeezed into the work schedule as the last slot of the day and our slot was given the day before - this is an appointment that they would not have filled anyway (their claim is they could've made another appointment).
They would not refund us ... even in part. They would not postpone. And they did not and to date have not turned up to empty the tank. The have taken payment for their non-service.
You are advised that there are better and cheaper services to be had.
DO NOT GO ANYWHERE NEAR COUNTY CLEAN!!!!!
27 oktober 2020
Quick and stress free
5 oktober 2020
Review zonder uitnodiging
Antwoord van CountyClean Environmental Services Ltd
Thank you Michelle, I will pass on your feedback to the team!
Highly recommend
Turned up on time
Very polite and carried out the work without any bother
Thank you
5 oktober 2020
Review zonder uitnodiging
Antwoord van CountyClean Environmental Services Ltd
We are glad to hear you had an excellent experience! Thank you for reviewing
It is good to know that your operatives…
It is good to know that your operatives can be left to get on with it. Thank you.
30 september 2020
Review zonder uitnodiging
Antwoord van CountyClean Environmental Services Ltd
Thank you for taking the time to leave a review Mrs Maynard
Antwoord van CountyClean Environmental Services Ltd
Thank you Mr Joyner, we are glad you had an excellent experience
Have used them for 5 years
Have used them for 5 years . True professional company .
14 september 2020
Review zonder uitnodiging
Antwoord van CountyClean Environmental Services Ltd
Thank you, look forward to seeing you next time!
Aah the guy that came was lovely
Aah the guy that came was lovely , we had a laugh,
Whilst i wretched lol oh and he earnt his cup of tea.
7 september 2020
Review zonder uitnodiging
Antwoord van CountyClean Environmental Services Ltd
Thank you Lisa Marie, I will pass on the note to Andy who was the driver for your job!
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