Covers&all Reviews 2.906

I purchased a cover to my dimensions, when the cover arrived it had been manufactured wrong. Coveralls reviewed my comments and issued the following:-

This email is in response to your review about your recent order with us. Thank you for bringing this matter to our attention. After reviewing your order, it appears that there was a mix-up with the dimensions during the ordering process, leading to the fitting issue you experienced. The cover was fabricated according to the dimensions provided at the time, which unfortunately resulted in the wrong configuration for your needs.

Based on your description, it seems the cover you received was mistakenly ordered as a doubled-over size rather than the intended tabletop cover. We understand how this error has affected the fit, and we sincerely apologize for any inconvenience caused.

For your reference, we’ve attached the invoice, which confirms the dimensions entered for your order.

To resolve this matter promptly, please let us know if you would like us to proceed with a replacement cover based on your correct specifications (195 long x 95 wide x 9 deep) so we can share the best possible price accordingly

Now coveralls want to charged me again for the same cover.

CUK4000223441

The cover I ordered for my patio table is perfect. It fits perfectly, it is high quality. Exactly what I wanted. So glad I found this company.

Seems like good quality and arrived quickly. Fits perfectly to the dimensions we provided. Time will tell with how it holds up.

Great service and quality, this is the second set of covers we have purchased. We loved our first set and they have done a great job protecting our patio furniture. They fit perfectly and are easy to get on and off. We ordered another set to cover our lower patio furniture and are very happy with the new covers.

We have had the first set for two years and they still look great even after two full winters/summers.

I went back and forth with providing measurements as well as sending photos of the cushion sizes which were to be 24”x24”. What I received was 22”x24”. When I put in a dispute with video clearly showing the size of existing vs new cushion they said that they could be 1” difference. I put order in beginning of May and received product mid July. Not happy at all.

The cover ordered is what I expected, the quality is great and all the hardware was included. The instructions for the assembly need to be adjusted as they indicate the assembly in reverse when inserting the pipes. A spell check would also be great (Heinge vs Hinge). I also paid for express delivery, and the cover was delivered 7 days later than the date indicated, I expect that the $25 that I paid for express delivery will be reimbursed.

Quality is top notch. Fits perfectly. Quick delivery for custom made. Very satisfied.

I needed a tarp with accurate measurements and I had 2 calls to try to confirm. I found that in the end, the tarp was not made to spec, and the grommets at the corners are already coming off as soon as I opened the package.

I had made a purchase of a firepit cover few years ago and it has withstood 2 Canadian winters so i was in need of replacing my patio furniture covers again and was a no brainer.Order process was easy to follow and reply and shipment was very quick.Love the product and will last with 10 year warranty. I recommend

The speaker cover i purchased is fantastic. Perfect fit!
The only thing I didnt like was that I wasn't aware that it was made oversees, and it took longer than I thought to arrive.

Site convivial, facilité pour les mesures, livraison rapide.

The tarps i ordered are exactly what I wanted. My order arrived as was estimated, in a very timely fashion. With so many scams online I was getting nervous that this might be one of them. However, I now know this is a reputable company and I will be ordering from you again in the future.

Quality product made to specification. Excellent and responsive customer service.

More than I expected

Website was easy to navigate and understand. The measurement template provided great instructions.
Price point was very reasonable. Product was made exactly as designed and craftsmanship was excellent. Notifications were sent throughout the process to keep me informed of the progress. Shipping was fast.

The shipment arrived so late we couldn't even use it, waste of our time and money.

Very good quality and seevice

the easy of ordering is excellent, however the quality and weight of material compared to my 3 previous order was not same much lighter