Crash Data Airbag Reset & Repair Reviews 

This company is simply brilliant, great communication and the turn around time is fast. I would recommend this service highly.

This was the second time my air bag module had failed. This one was only 4.5 yrs old. Contacted Crash Data to buy a new one but Jean persuaded me to let them have a look at it first. Sent it to them on the Monday and by Tues evening was contacted by Jean to say it was fixed and duly received it back on the Wednesday. Couldn't fault their service, fast efficient and very friendly and knowledgeable. I would highly recommend them.

Very poor service, have had two attempts with two different modules, both repairs failed, got charged for both. When you call, the rudest receptionist on the planet fobs you off, by telling you you should have read the small print, which basically says Crashdata will take your money, but no responsibility for anything.
These guys fix nothing in my experience, apart from their bank balance.
Avoid!

fast reliable pro service trustworthy.
absolutely 5 stars company.
happy with the result.

Can not fault the service. Says and does exactly what's on the tin. Spot on . All the best

only gave one star as you can not give any less
I rung up and asked if they could sort an airbag module for me i gave them all the details off the module and i was told they have not updated there website yet but said they can do it not a problem send it to them and they will turn it around in 24 hours to then get a message saying they can not actually do my module for whatever reasons and charged me a diagnostic fee anyways even though they told me they could do of otherwise i would never of sent it to them in the first place wouldnt reccommend using them and i will not be using them again

Only gave one star as cannot give less, on the website and all their media site they advertise as being able to fix air bag modules. Book mine in and when I arrive stayed water damage, inside the cases perfectly clean, when I attempted to speak to the man at counter he was extremely obnoxious, they gave me a full refund.

Really poor aftersales service. Initially had high hopes for this company, turn around time was very quick on a faulty airbag module. Sadly I still have errors on the unit that I can't clear with any diagnostic device or laptop. I approached the company for advice without blame or finger pointing. After calling, (I always think its better for this type of conversation to be at least over the phone if not in person),I was told to whatsapp. Which I did, it took 2 days to respond, and this was only after I prompted them. When I did get a response, it was defensive, offered no further insight and was dismissive and not helpful at all. Would not use again or recommend.

Excellent service from start to finish, sent on the Monday before lunch, had an e-mail on the Tuesday sadly they couldn't fix my ECU but gave me options. They supplied a new one was programmed from the old unit to my vehicle ready to fit back in. On the Wednesday midday the module was returned fitted back in and back up and running within less than an hour. Easy job saved on garage fees, happy days.

Used this service recently, Peugeot Boxer error Code B010040 for Airbag ECU. Sent yesterday, received it back today and back in my van. Quick and efficient service, I would definitely recommend them to others.

Excellent service from start to finish. Sadly they couldn't fix my ECU but gave me options. They supplied a new one which fitted exactly how it should. Re connect the battery and happy days life is good again.

My airbag ecu arrived with them mid-morning and they did what they needed to and posted it back to me that evening. I had it refitted and working within 24 hrs of them receiving it.

Kia airbag module fault. Car had not been crashed but air bag light on, code saying module replacement needed. Spoke to Crash data, sent module to them, they reworked it. Two day turn around from me posting it. Amazing service. Thank you very much*****.

Jean, Hollie and the technician "C" went above and beyond to help me with an airbag ecu fault on an Alfa Romeo Mito! I can not rate them highly enough! We have used them numerous times now and had great service and success where other ecu companies have failed

Very fast turnaround for the airbag issue on my motorhome.
Refitted it. Along with the peugeot/Fiat modification of an extra earthing strap from the ecu casing to the vehicle chassis.
As an additional piece of advice to owners.... If you let your vehicle battery drop too low it WILL corrupt the airbag ecu AGAIN.
Make sure you keep it charged up. DO NOT attempt to start the vehicle with a low battery.
Also it's a wise precaution to wait a few seconds after you turn the ignition on to allow the ecu's to fully boot up, and the high current drain glow plug heaters to finish their preheating cycle.
Would I use crash data again if I had the need to? Yes, Definitely.

I let my battery go flat in my Motor Home after charging the battery, I noticed that the airbag light was on, my van was booked in for an MOT which it failed on the airbag light showing, they did a diagnostic check and found a fault code relating to the ECU being faulty, after watching a youtube video showing that someone else had this problem, within the video they sent the ECU off to Crash Data, this is what I did, I couldnt fault them on the turn around service which was exceptional, they even told me that the post office had delivered it late and I was able to get a refund, putting that to one side the ECU turned up and the instructions were to have a fully charged battery which I did, I fitted the ECU and the airbag light was out, great, I took it back to the garage it passed it MOT, went away in it for the Weekend did approx 50 miles and on the way the airbag light came back on, I contacted Crash data and was told my battery was showing only 10.2 V this is true as I had let the battery go flat, which is what brought the problem on with the ECU, the Battery was fully charged when I fitted the returned ECU. I contacted Crash data and was told there is no warranty or guarantee on the ECU, I was asked to take a battery reading and it showed 12.43 volts the lady I spoke to said the battery was only at 80%, after getting more information I saw this, [Your vehicle has a complicated electrical system that requires constant power so that all components work properly. Therefore, a charged battery should be 12.4 to 12.6 volts at rest. This is a sign of a healthy, fully charged battery.]
A bit disappointed with the outcome as I now have to spend more money on a replacement part.

We had the dreaded ‘airbag fault’ warning on our Peugeot Boxer and a system diagnosis identified an ECU fault. Despatched the unit to Crash Data who confirmed it was beyond repair. They offered a coding service using the data downloaded from the old unit at a reasonable price if we wanted to source our own replacement which we did. The new unit was coded and returned within 2 working days, has been refitted to the vehicle and works just fine. We would recommend Crash Data highly. Thanks

Sent my ECU to Crash Data as needed a quick turn around. They returned it quickly with same fault. Sent back for re testing and they insisted the ECU was fine.
My local garage had already done a full health check on the camper so i knew that was fine. They send the ECU to ECU Testing who diagnosed the ECU as faulty straight away and repair. Customer service was aggressive and rude! "You made your choice and I'm glad you happy with your module" was the final response. Haha

I paid you on the 2nd and 24th of May, hardly months apart and definatley not free of charge! You seem to be a little confused or blatantly lieing!
As for all the insults, i did indeed call you a clown over whatts app after receiving your first class customer service which is regrettable on my part.

After speaking to a former work colleague about the airbag fault light on my Fiat Ducato motorhome I had the airbag ecu module fault tested and removed it.
As I was in Liverpool working last Tuesday , I dropped it off 2 minutes before they closed, it was fixed and shipped back to me within 24 hours and it arrived at my home Thursday afternoon, I refitted it to the motorhome and it’s no longer faulty.

SRS Module non-communicative on 2014 Honda CRV. Honda UK or local garage could not fix. Sent it away, turned it around in half a day and now working perfectly fine. Prevented the car being written off.