Crave Reviews 306

Takes about 15-20 min, just to be able to put on a show, because there is always a problem (loading, going back to the home page, frozen screen) wich I never ever get with other platforms (Netflix, Disney, Apple TV…)

I wanted to cancel my account and get a refund a few days after my 6 month subscription went through. I spoke to several different agents and one supervisor who repeated their policy of no refunds. I have been with them for years, it just got too expensive. I asked about lowering my plan to the basic, but I have a Roku TV, and their platform does not work with Roku devices. The worst customer service from a company that made 1.3 billion dollars last year. I cancelled my service and will never go back. Why would you make your customers so angry for $99??

That is absolutely unacceptable. I used Crave TV a year ago, and it worked fine with my TV. I didn't change my TV, but Crave changed its app, and now it doesn't work with my smart TV. This was not advertised when I made my subscription. I called Customer Service, and they refused to refund my money for the service they were unable to provide. With this kind of customer care and so many streaming services, you guys will die pretty soon

The reviews are true…. Crave servoce is total crap. You’ll spend more time with the buffering circle, resetting and continual adds due to resets. I’ve used for one month and will be cancelling. With all these terrible reviews one would think they’d be fixing it.

Crave basic, which costs 11.99 a month, is the worst streaming service I Have used. The amount of commercials per 20 minute slice is insulting. Im paying money to watch commercials. I will be cancelling my subscription.

Trying to watch a single episode of Game of Thrones, enjoy over 20 ads through out.

Finally find an interesting movie? They only have it in French(Title and description are in English)

Hands down the worst streaming service.

Maybe I'm in the minority, but I get extremely frustrated when I plan to watch something, and then find that it's not really available. It's like a practical joke at my expense. I would prefer not to see the information for shows I can't watch, displayed exactly the same way as others. This visual trick does not make me want to purchase an add-on like Starz. It only makes me angry.

Way too many commercials, it just ruins watching any show, I stopped watching and cancelled my plan. Netflix has none! Feel like trying to change streaming services into cable - there is a reason streaming became so popular so fast. No commercials and no waiting to watch next episode.

Garbage app that constantly glitches out, logs out for no reason and can’t get back in, zero customer support and they lie about the support they provide. Cancelled for constant failure. Would give zero stars.

Bug souvent, sur pub, prix élevé, temps de pub élevé

Horrible. Expensive and crashes all the time.

Such as a poor service and platform. WOW the commercials are constantly playing. Don’t waste your time and money. This does not worth it at all.

Don't waste your time on Crave..
Don't waste your time on Crave... This plateform is sooo bad, it is hard to believe. There are soo many stupid bugs that it is very annoying to watch movies on Crave. For example, when you pause it and you do play again, it doesn't from where you paused it, it start again later on the movie and you need to come back and see where you where. And i could barely find a movie i like in its original language. And the plateform is soooo slow when you search a movie, the letters you typa arrive something like 6-7 seconds after you type it, it's very annoying... and overall the plateform can barely support itself....

Fausse représentation, les représentants vous disent des fausseté sur un ton arrogant(comme si il se pense supérieur )Et bien plus encore.

The amount of ads is crazy compared to any other platform. Disney for example shows you on timeline of episode or movie where the ads will be and how many so at least know they're coming and they happen at reasonably smart spots relative to the action on the screen. With Crave, it will jarringly cut people off mid word/sentence to show me 4 ads. What makes this so much worse is that if you stop playback when it reaches an ad thinking you'll only have those ads to come back to, no such luck. Crave doubles down every time. You get 2-4 ads just for restarting your show as well as the 4 ads at random, very short intervals. I literally watched 4 ads, then about 30 seconds of my show only for it to immediately cut to 2 more ads. It feels like the app is literally trying to piss people off the most it possibly can just to push everyone to the higher, more expensive ad-free tier. I'm at a loss for words on just how terrible and annoying a practice this is. There are some shows I would really like to watch or complete watching but I just can't anymore. I also don't want to give in and fork out for ad-free so I guess I'll just pass on some stuff. Really sucks

I reached out to crave cause they cancelled my subscription even though I was charged. I reached out via chat. I had no idea that I was being double charged for 2 subscription under the same billing address for 6 months. Support was unhelpful and only offered me $22 credit. You can’t solely rely on just email marketing emails. There is no safeguard in place and do better

Would give less then zero. Crave is a garbege app garbege subscription service. The amount of ads is disgusting. You spend more time watching ads then an actual show. Besides a couple shows, there is nothing worth subscribing for. The movies are all old and nothing anyone would watch. The app buffers half the time and struggles to connect to wifi. The customer service sucks, they clearly don't value their customers. If you're canadian and want to watch GOT there's better ways. Can't wait till Crave kicks the bucket.

Got Crave through a free offer from Virgin, and it’s honestly not worth it. There are way too many commercials—sometimes 5 ad breaks in a single episode—and if the app freezes (which happens often), you have to reload and sit through all the ads again. It feels like they get paid based on how many times they can force ads on you. Really frustrating experience overall. I would never pay to subscribe.1 star is way more than they deserved

I would give it no stars if possible. I ordered crave on my phone the basic plan hoping to connect it to my Prime account. Crave then told me THE SAME APP is considered a second, different service so not only did i get charged for the basic account, I got charged a premium account as well. When I reached out to Crave I told them this was not the case with Paramount Plus (which i had in the past). They cancelled my account but are "unable to give refunds due to their policy." I literally ordered Crave on my phone and put it on my TV within a half hour. I am warning everyone please before you get Crave double check if it will double charge you through Prime!

I have crave free through my Virgin cell phone. I definitely wouldn’t pay for it! It always loses my spot where i am watching and sometimes doesn’t start back up automatically after all the annoying commercials. HBO is good selection.