Every report is filled with fascinating details. They explain, in depth, how they scientifically gained The incredibly accurate results. I learned more about myself than any therapist could offer. I... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Their results did not match other tests I had run nor did their results match my genealogy research. The results were so off-base that I seriously think I gave me else's results. (For instance, th... Toon meer
Bedrijf heeft geantwoord
I got my report faster than anticipated. I learned I'm mostly German, which I did NOT know & several other ansestery suprizes BUT I was not impressed with the "Health reports" . They seemed to test fo... Toon meer
Bedrijf heeft geantwoord
So far, I am satisfied with my experience. Very informative and results were surprising. I haven't had the chance to really explore my membership yet so theres much more to investigate. Would defini... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DNA Testing with the CRI Genetics™ home DNA test kit will let you discover your true ancestry & family history. Progressing Mankind’s understanding of the human genome for over 35 years.
Contactgegevens
2425 Olympic Blvd STE 4000 W, 90404, Santa Monica, Verenigde Staten
- support@crigenetics.com
- crigenetics.com
3,1
Gemiddeld
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Everything superseded my expectations a…
Everything superseded my expectations a fantastic service ironed out a few issues quickly and efficiently.
Would use them over and over again…
Staff very friendly and helpful..
8 juni 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Gwendoline! Thank you so much for your wonderful review! We're thrilled to hear that our customer service team was able to assist you to your satisfaction. It’s wonderful to know that our reports met your expectations and provided valuable information about your ancestry. Science truly is amazing, and we’re excited to continue bringing discoveries your way. Rest assured that we will continue to provide you quality support anytime! Have a great day!
Well worth it!
It was a long wait, but I was kept up to date with the progress, which was great! I've loved reading the report and exploring all the different aspects
7 juni 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Sally! Thank you so much for your wonderful review! We're thrilled to hear that our customer service team was able to assist you to your satisfaction. Should you have any question about your reports or need clarification, please don't hesitate to contact us via phone, email or chat. Have a great day!
I got to learn a lot about my history…
I got to learn a lot about my history through this company!
4 juni 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hello Bryce! Thank you so much for your positive review. It’s wonderful to know that our reports met your expectations and provided valuable information about your ancestry. Science truly is amazing, and we’re excited to continue bringing discoveries your way. Have a great day!
CRI needs a greater pool of genetic info
After doing more research into DNA companies, I have found that other companies have the ability for greater accuracy due to having larger gene banks to compare to .
7 juni 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hello Taimi! We are sorry to hear that you are not fully satisfied with the experience. At CRI Genetics, our main priority is your complete satisfaction, and we want to turn this experience around for you. Regarding your concern, please know that even our database is not as big as other companies, it doesn't compromise the accuracy of the information that we provide so rest assured the percentage is completely accurate and that these reports are based on the actual samples that you sent back. If you have any concerns with your reports, kindly reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
DO NOT WASTE YOUR MONEY ON THIS BOGUS SITE
Why would anyone be interested in 73
generations back? I'm not. Who are we being compared to Adam & Eve? I think this information is bogus. I wish I had read the reviews before sending $150.00 to these scammers. They don't verify any of your DNA, obviously, because all you get is a bunch of nonsense information from out in left field. I will report them to Consumer Fraud and BBB.
5 juni 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Yvonne,
We’re sorry to hear that you’re not satisfied with your experience. At CRI Genetics, your satisfaction is our top priority, and we’d love the chance to make things right.
Please know that we are not a scam. Our company is fully licensed, and our labs are CLIA-certified, which means we meet high industry standards. Our ancestry reports are research-grade and over 90% accurate.
We use advanced AI and patented technology developed by our founders, Dr. Alexei and Dr. Larisa Fedorov—both experts in Molecular Genetics with PhDs and published research.
Our mission is to give you trustworthy, easy-to-understand reports based on real science. If you have questions or concerns, please don’t hesitate to reach out. You can email us at support@crigenetics.com or call us at USA 1-800-571-9216 or UK +44 800 208 1204.
We look forward to speaking with you and helping improve your experience.
Have a great day!
Do not use this company
Do not use this company, too many problems with overcharging, kits you can’t register, making you pay for kits when your results are inconclusive. After whatever your results are, they keep pushing you aggressively to buy more and more testing. It’s a racket.
1 mei 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Veronica! We are sorry that you are not happy with the experience. At CRI Genetics, our main priority is your complete satisfaction, and we want to turn this experience around for you. We'd like to clarify that upon the completion of your test, all of your paid reports get activated as well.
Our goal is to give you genetic reports that are accurate, easy to understand, and based on real science. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204 should you have concerns with your reports so we can properly assist you. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
Great for the money
This experience far outweighed my expectations! It actually gave me insight that I was not aware of and it was much quicker than advertised!
6 juni 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Kriss!
Thank you for your kind review. We’re so glad to hear that you enjoyed your ancestry results and that they met your expectations. Science is truly incredible, and we look forward to sharing more discoveries with you in the future. Have a fantastic day!
Not worth the money
There is no way to know with certainty about our past just from the records, or stories from family. You can look in the mirror, the color of your eyes and skin and hazard a guess. DNA is supposed to be definitive. And the 2 prior dna tests confirmed and added context to my family tree research. Those tests mostly reaffirmed what I knew already. Not this one which says Im 61% Italian. I would be pleased to find I had these roots. But its far fetched to say the least, unless the ancestry is from “Roman” not Italian occupation of the Levant. The ancestry.com dna at least included family matches, and this has connected me to many traceable family matches. Im not going to pay these guys more to see what appears to be faulty mapping….Im sure they are sincere, but not worth the money imho
7 mei 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Thank you so much for sharing your thoughts.
We wanted to let you know that we do offer a Relative Finder feature, which can connect you with potential relatives based on your DNA. If you’d like, please feel free to reach out to us via email, chat, or phone, and we’ll be happy to review your order details and confirm exactly what’s included.
Our ancestry reports provide a research-grade estimation of your BioGeographical Ancestry with a confidence level of over 90% — one of the highest standards available in the market today. This means your results are based on robust scientific analysis and can offer valuable insights into your genetic origins.
Meanwhile, we’d like to share some reasons why your health reports might differ from what you expect:
1.Environment and Lifestyle
The expression of each gene is influenced by your lifestyle, environment, and health choices. These factors play a significant role in determining how your genes manifest.
2.Traits Are Coded by Multiple Genes
Many traits are influenced by multiple genes. While we analyze key genes proven by scientific research to impact certain predispositions, other genes can also affect the final outcome.
3.Genes Can Change — They Switch On and Off
Genes can be activated or silenced throughout life due to epigenetic factors. This means you might carry a gene for a beneficial trait, but environmental or chemical changes in your body can alter gene expression, sometimes activating less beneficial genes.
Easy testing with clear instructions…
Easy testing with clear instructions means that the waiting IS the hardest part.
28 mei 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Janine! Thank you so much for sharing your experience with us—we’re thrilled to hear that you found the testing an easy process! We’re excited to continue bringing discoveries your way. Should you have any concerns with your reports, please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
The info did not match other members of…
The info did not match other members of my family.
15 november 2024
Review zonder uitnodiging
Antwoord van CRI Genetics
Hello Karen! Thank you for reaching sharing your feedback to us and sorry that you are not happy with the reports. At CRI Genetics, our main priority is your complete satisfaction, and we want to turn this experience around for you. Regarding your results being different than your other family members, please know that the unique combination each person inherits means their ancestry reports won’t be identical—and that’s totally expected! It is because each sibling gets 50% of their DNA from each parent, but not the same 50%. Because of that random shuffle, one family member might inherit more DNA from a specific ancestor or region, while the other might not get any from that line. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204 should you still have any other concerns. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
Reports are not accurate
Alot of the info on health, among other things are wrong. Where it say low or not likely I'm the total opposite.
26 mei 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hello Sophia! We are sorry that you are not happy with the reports. At CRI Genetics, our main priority is your complete satisfaction, and we want to turn this experience around for you. Regarding your health report showing the opposite of your actual traits, it is because DNA tests don’t “see” your appearance—they predict traits based on known genetic patterns. So if you carry some markers for traits (for example red hair but also have genes linked to blonde or brunette), the report may say you’re more likely to have one of those colors, even if you actually have red hair. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204 should you still have any other concerns. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
There were surprises…
I always believed that I had Native American blood in my veins then I find out I have Spanish instead. Very interesting.
21 mei 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hello! Thank you so much for your positive review. It’s wonderful to know that our reports met your expectations and provided valuable ancestry information. Science truly is amazing, and we’re excited to continue bringing discoveries your way. Have a great day!
I am 62 years old and have really…
I am 62 years old and have really enjoyed the reports I have received from CRI Genetics. I recall my grandmother telling me bits and pieces of our family history, but I was young and didn't appreciate the story's she tried to tell me. Now, I wish she was here to look at all this information, CRI Genetics has sent me so many reports that I am still reviewing and learning from. They are professional and they care about the people who have trusted them with such a personal decision. Thankyou.
23 mei 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Terry! Thank you so much for your wonderful review! We're thrilled to hear that our customer service team was able to assist you to your satisfaction and that the reports was able to give you valuable insights about your ancestry. Indeed, it would be nice to share it with your grandmother but we are glad that you are happy with the experience. Should you have any question about your reports or need clarification, please don't hesitate to contact us via phone, email or chat. Have a great day!
Antwoord van CRI Genetics
Hi Vaughn! We are sorry that you are not happy with the experience. At CRI Genetics, our main priority is your complete satisfaction, and we want to turn this experience around for you. We'd like to clarify that our company is not a scam. We are fully licensed, and our advanced labs are CLIA-certified, meeting high industry standards. Our ancestry reports are research-grade with over 90% confidence, making them some of the most accurate available.
We use patented algorithms and AI technology developed by our founders, Dr. Alexei and Dr. Larisa Fedorov, both experts with PhDs in Molecular Genetics. They are dedicated to providing reliable, science-based results and have published multiple research studies.
Our goal is to give you genetic reports that are accurate, easy to understand, and based on real science. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204 should you have concerns with your reports so we can properly assist you. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
Nickel and dime you, no file, wrong paternal country
They nickel and dime you for most reports.
They don't let you download your DNA file
Both paternal grandparents (LaClair and Bellon) are from France, and nothing in reports shows a French background. Perhaps giving parents names would help them traverse family trees better.
I don't need a response unless they can address the above, else the response is another negative mark.
1 mei 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Steve! We are sorry to hear that you are not satisfied with your reports. At CRI Genetics, our main priority is your complete satisfaction, and we want to turn this experience around for you. Regarding your reports, all paid reports are normally activated upon the completion of your test. Any reports that will show as locked are not included in your order.
About the reports not matching where your ancestors are from, please note that the difference is because our test is based on genetics, not genealogy. Genealogy looks at family records and where your ancestors lived, while genetics shows where your DNA actually comes from.
Your DNA can reveal ancient migrations or hidden ancestry that might not appear in your family tree. This means your results may show connections to regions like Italy or Germany, even if your known ancestors didn’t live there. These connections are likely due to your ancestors' DNA coming from those regions long ago.
Finally, the reason why we don't offer the option to download your DNA file is that we value the privacy and the confidentiality of your DNA information and one of our top priorities is to minimize any possibilities of a data leak. Raw data can make customer information vulnerable to misuse by pharmaceutical companies and data mining, which we want to avoid.
Offering raw data downloads is part of our future plans, and we're working on connecting with a secure DNA database to make it possible. In the meantime, we can add your account to our mailing list so we can notify you as soon as this feature becomes available. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204 so we can properly assist you should you still have any concerns. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
How far back my DNA went back was very…
How far back my DNA went back was very interesting
22 mei 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Jeff! We're so glad to hear that you had a positive experience with CRI Genetics! It's always exciting to see both confirmations and surprises in your results. We truly appreciate your support! Have a great day!
The only test results I received were…
The only test results I received were good.
HOWEVER!
I only got the results of one test. I paid for two!
18 oktober 2024
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Fred! Thank you for bringing this issue about your results to our attention. At CRI Genetics, our main priority is your complete satisfaction, and we want to turn this experience around for you. Regarding the status of the other test that you paid for which you haven't received, please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204 so we can properly assist you. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
Not enough information on relative…
Not enough information on relative finder. I paid the premium price and am still waiting. I wanted to compare my Ancestry DNA to this test.
19 mei 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
HI! Thank you for bringing this issue about your results to our attention. At CRI Genetics, our main priority is your complete satisfaction, and we want to turn this experience around for you. Regarding your results we need to check on your account to check the status of your relative finder report. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
Enjoyed how they described everything…
Enjoyed how they described everything in layman's terms with out making you feel stupid. DNA is complicated and they did a great job.
18 mei 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hello Daniel! Thank you so much for your positive review. It’s wonderful to know that our reports met your expectations and provided valuable ancestry information that you were able to enjoy. Science truly is amazing, and we’re excited to continue bringing discoveries your way. Have a great day!
Yall can't tell me what my blood type…
Yall can't tell me what my blood type is . An my DNA should have told you that I had thyroid cancer. An that I had to pay 165$ more .an wasn't told about.
15 mei 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hello Meana! We are sorry to hear that you are not happy with the reports. At CRI Genetics, our main priority is your complete satisfaction, and we want to turn this experience around for you. Please know that DNA tests can't confirm your actual blood type as our test are based on genetic probabilities only. There are several ways to identify your blood type which includes using At-Home Blood Type Test Kits, donating Blood, get a Blood Type Test at a Clinic or Lab or asking your doctor or Check Medical Records to ensure the accuracy. Also, we don't offer medical DNA at the moment so we can't provide you with any information about predisposed diseases like cancer, etc. However, Medical DNA is one of our future plans as we continue to develop and progress.
If you have any concerns with your reports, please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
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