Criminal Injuries Helpline Reviews 

Very polite and very helpful and very knowledgeable and very honest and great person to clients who are needing help

My call handler was very helpful, respectful and kind, he didn’t rush me and apologised for the difficult questions when they arose. I felt supported throughout the whole process and kept updated.

Youssef made the process incredibly easy as he was personable and very easy to talk to in regards to sensitive topics. I really appreciate his help and I would definitely recommend getting in contact with the criminal injuries helpline if you need it.

Mohammed was very patient with me and very understanding

I had a great experience with Criminal Injuries Helpline. Nisrine was so understanding and sympathetic to me regarding the ordeal I have been through, she was also very helpful in helping me make my CICA claim.

Great company. It’s has been a difficult time for me, they were so caring, understanding, polite and supportive. Very good communication, always keeping me up to date. I would highly recommend this company.

Very pleasant experience with you. They handled everything. No distress. Thank you

Nhabeela was very helpful and understanding throughout the process. It was simple and dignified for me whilst handling a delicate matter. I couldn't speak about it on the phone, so the process was done through WhatsApp which was much easier for me. An understanding, accessible and simple to follow service was provided to me.

Just not happy taken 35 % of my money isn't rite

The person I spoke to was gentle and considerate and helped me process through the start of a claim of something that's effecting my mind quite badly at the moment so her patience was greatly appreciated

I've had a great experience with them. Always kept me updates with information

Great team, they handle everything in a professional way and great managers as well I highly recommend them they take your case very seriously and help you get the justice you deserve "N"

Youssef was a great help and talked me through all I needed to do. He was very understanding and polite and friendly and made me feel at ease.

Saad was very kind and respectful in asking questions

Really kind, caring and helpful explained everything in detail can’t thank intissar enough.

was very excellent and very nice, good team they have doing this

I was dubious about the whole idea of this but decided to give it a try,Youssef was so polite , understanding and helpful and made the whole process easy. Just awaiting the outcome but would definitely recommend.

You been very helpful and understanding my views nad you been very helpful to getting to the point and your questions were easy to answer and to explain everything to what's happened .
Thanks so much

Oumayma was really lovely over the phone and helped make me feel comfortable in talking about such a difficult situation and has left me feeling hopeful for the possible outcome

Excellent service an get organised fast