Criminal Injuries Helpline Reviews 

The phone call was really helpful and the person read all the information of perfect. I can understand. I have given him all the answers and the questions ask me and I will give you five stars and I hope they have many people going through the same thing. Stay safe and be you.

Nisrine was wonderful and supportive. She took her time with the questions and understood it was a difficult subject, but was patient and very helpful while I answered everything they needed to know. I had heard of this process and was mindful in inquiring, as I do not like to talk about my past and have worked so hard to get to where I am in my life, but she has put me at ease and I feel more confident going forward that it will be okay.

MR YOUSSEF AMBAR AND HIS GREATEST WORK I HAVE EVER SPOKEN!

They really help with mt claim it was successful they help thank you 😊

The staff was really good and very helpful and patience with me thank you

Great customer service from the beginning. Clear communication and dealt with my query efficiently. Would definitely recommend to others.

amazing and suppotive

Fully attentive and respectful understood everything I said and helped me feel at ease through out the phone call and the process of getting my address validated took 4 times but was patient and very understanding and very respectful in my needs defo 5 star rating and would refer to anyone who needs this x

After being traumatised by violence for the first time in my life, and being rejected by CICA on my first attempt to gain compensation, this company helped me to achieve it. The process took 3 years and they supported me every step of the way. The staff were professional, considerate and in constant communication with case progress and updates. The compensation doesn’t undo the harm by any means, but it certainly helps. Would recommend to anyone that has suffered severe harm due to the actions of another person(s).

Was easy and understandable

My experience was one of the most important things that made me comfortable the understand of the my needs where always taken into account and I found the hole experience constantly hard but the patient of the staff made my experience a lot more easy. And the service was very good.

You was really helpful and understanding

Good to listen to

Saad was extremely empathetic and patient while asking questions and discussing my case.
He keeps me informed of every step during this process and maintains good contact.

They was really helpful

I’m someone who is very anxious and throughout this process I was made to feel very comfortable and safe.

Highly recommended

Yassin was lovely and friendly and really helped me with ease on the phone explaining my situation, and explaining fully what the process is and what happens next, fantastic service, thank you Yassin!

They was Relly nice and take the time to speak to me. And the updates are really quick. And I’m really grateful. That the are help me with the case.