Someone from the customer service representative helped me solved my issue. Although I have to pay for the return, I still did it, coz I like the product.
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Lees wat reviewers zeggen
I ordered a wool "Cavaliere" vest. Shipping was very slow as it came direct from China and the tracking was not up to date, but I did receive it eventually after 3 weeks. The fit of the vest is fine a... Toon meer
Bedrijf heeft geantwoord
It's been over 6 days and I'm still waiting on a tracking update. Shame on me for not checking reviews first, but it doesn't look like many people are even receiving their items and there's no optio... Toon meer
WARNING: buyer beware, no customer service! Does not answer emails, cannot get in touch with company for a return or to exchange any items. Phone goes directly to a busy signal. Clothing is poor qu... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Cristian Moretti™ was born from a decade inside Italian luxury — where we came to know, intimately, the difference between what a piece is worth and what a label charges for it. We left to build something different. Lusso silenzioso — quiet luxury. Considered design, beautifully made pieces, and none of the markup that comes with a name stitched on the outside.
Contactgegevens
Verenigde Staten
- cristianmoretti.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I've sent multiple emails with no response
WARNING: buyer beware...
WARNING: buyer beware, no customer service! Does not answer emails, cannot get in touch with company for a return or to exchange any items. Phone goes directly to a busy signal. Clothing is poor quality, runs small cheaply made. You've been warned, buy at your own risk.
SHIPMENT ISSUE, BAD COMMUNICAION
typical ordering and communication issues when ordering items from China. They sent the wrong size shoes to me, and I am still waiting for clear directions and communication over a week later on how I will return the shoes and how I will be refunded. Apparently, I can get a store credit? The customer service has been subpar and if the warehouse people would have paid attention in the 1st place this wouldn't have happened. I'm still waiting....This is why I don't like dealing with non English speakers and foreign company's. I won't be ordering again.
I got the wrong size and the order took…
I got the wrong size and the order took much longer to arrive than anticipated.
Long delivery time and wrong sunglasses…
Long delivery time and wrong sunglasses sent.
Dress shoes
The merchandise arrived on time. Shoes wasn’t shipped in box wrapped in plastic and was crushed. I’m hoping my shoe spoons will give them some kind of shape.
I never received my order
I never received my order, at all… I need my order filled, or my money back
I am a regular customer for several…
I am a regular customer for several reasons. Love the designs and quality. The pricing is fair. The customer service is excellent. And delivery is good
I did not receive my order
When ordered a leather bomber jacket it…was not what I received
When ordered a leather bomber jacket it took two months to tell me that you were out of stock. I then requested a refund, then you told me you found another supplier. It took another month to get it from Hong Kong China, an enemy of the United States. Whe I finally received the product it was not what I order, the jacket I received did not fit and was made of polyester not leather. I paid 652.00$ for a jacket I can buy here in the U.S. for 100.00$.
I have NOT received my purchase yet
I have NOT received my purchase yet. I have been emailing and checking the tracking but no response as to when it will arrive. I will not be purchasing again!
Easy to find what I was looking for
Easy to find what I was looking for. The only issue is that you don't show 1/2 size equivalent to US sizes so I just bought the next larger size.
I ordered a little over a week ago and…
I ordered a little over a week ago and still haven't had any update or ability to track my order? I'm concerned if I am going to receive my order anytime soon...
Not happy with the product I would like…
Not happy with the product I would like to return this.
Disappointed!!
The watch I ordered had a broken winder that broke off completely once I took it out of the box.
Nice experience!
I purchased a jeans and a sunglasses for my husband. I am so anxious it will not arrive on time for his birthday. A day before his birthday, the package arrive in a good condition. Sorry to Daniella if I keep bugging her for the status of the package.
This is not a last purchase! Thank you so much.
Nice purchase!
Thank you for the smooth transaction. I love the jeans. Also for the sunglasses, I received it damaged but Daniella replaced it immediately. It just take one photo and good to go. Topnotch experience!
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