Someone from the customer service representative helped me solved my issue. Although I have to pay for the return, I still did it, coz I like the product.
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Lees wat reviewers zeggen
I ordered a wool "Cavaliere" vest. Shipping was very slow as it came direct from China and the tracking was not up to date, but I did receive it eventually after 3 weeks. The fit of the vest is fine a... Toon meer
Bedrijf heeft geantwoord
It's been over 6 days and I'm still waiting on a tracking update. Shame on me for not checking reviews first, but it doesn't look like many people are even receiving their items and there's no optio... Toon meer
WARNING: buyer beware, no customer service! Does not answer emails, cannot get in touch with company for a return or to exchange any items. Phone goes directly to a busy signal. Clothing is poor qu... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Cristian Moretti™ was born from a decade inside Italian luxury — where we came to know, intimately, the difference between what a piece is worth and what a label charges for it. We left to build something different. Lusso silenzioso — quiet luxury. Considered design, beautifully made pieces, and none of the markup that comes with a name stitched on the outside.
Contactgegevens
Verenigde Staten
- cristianmoretti.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A day after I ordered you offered 20% off but I only got 10 off. Please adjust my account or I will return the jacket when it arrives.
A day after I ordered you offered 20% off
I haven’t received my package yet
They provide me with an excellent…
They provide me with an excellent delivery service.
Cristian Moretti Italian shoes from China
Cristian Moretti from China? Really? Pure Italian shoes? Also, waiting for it too long, did not receive yet. If I new they coming from China and it will take so long, I would buy them from other place because I needed them ASAP. Don't even know what quality it will be, afraid to imagine.
I can't give any kind of review because…
I can't give any kind of review because I never received the item that I ordered on September 12 and I ether want what I ordered or my money bavk
You’re horrible at communicating where…
You’re horrible at communicating where the product is located and don’t respond to emails. I will not purchase from you again nor will i recommend you to any family or friends
Disaster Orders
ordered shoes, jumper and shirt! Complete disaster
jumper was wrong size and looked terrible
shoes were not leather as described and looked terrible
shirt was wrong size and not at all as described
trying to get my money back but dont hold out much hope
Stay Away from these guys!!!
At no point until after purchase was I…
At no point until after purchase was I informed they would be shipped from China. Ordered shoes about 10 days from when I need them and with only 1 day left it appears they are still in China.
I still haven’t received my order yet
I still haven’t received my order yet. And no one from customer service has responded.
Never got my order and won’t credit my…
Never got my order and won’t credit my money back. I’ve sent 20 emails to theses people and no response. This company is a scam!!
Disappointed!
Glasses fit perfectly
It's been over 2 days and I'm still…
It's been over 6 days and I'm still waiting on a tracking update. Shame on me for not checking reviews first, but it doesn't look like many people are even receiving their items and there's no option to cancel or update an order online. I'm not even going to try dealing with an email and hoping I get a response once it goes off into the ether.
Hopefully my items arrive, but would love a lot more visibility on the orders and the option to change if things don't go well.
You send me wrong sizes for shoes I…
You send me wrong sizes for shoes I ordered and a cashmere sweater and to return them to you the cost of shipping was nearly 3 times the value of the items I ordered since I had to return the items to an address in Italy. This was over 2 months ago. Very poor customer service.
The shoes are not true to size they are…
The shoes are not true to size they are to small
When will l receive my order.
I can’t believe I got on this scam
I can’t believe I got on this scam. I ordered a backpack a week ago. I never got a confirmation number or email stating when and how I would get my package. The audacity of them taking hard earned money like it’s a joke “shame on you “may God give y’all peace!.
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