Apart from building great houses ( we love ours) Croudace provide exceptional after sales service for the two years from the date one completes. The responsive, professional and speedy approach are re... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Apart from building great houses ( we love ours) Croudace provide exceptional after sales service for the two years from the date one completes. The responsive, professional and speedy approach are re... Toon meer
Bedrijf heeft geantwoord
We had a lovely bloke named Aaron visit our property in north Oxford Priory Grove today. He was incredibly polite and knowledgeable and made us feel reassured while he repaired a few things around the... Toon meer
Bedrijf heeft geantwoord
It was lovely to see a team of volunteers from Croudace Homes taking over our hostel kitchen at Crawley Open House in West Sussex, and they cooked a delicious chicken pasta bake with dessert for our r... Toon meer
Bedrijf heeft geantwoord
Alin and Andy came to do the follow-up work from the snagging report on several occasions and Lukasz came once for the refitting of bath tub. They are all very professional and courteous. Before they... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Founded in 1946, the Croudace Homes Group is a residential developer. Croudace operates throughout the South East and enjoys a long and proud history of private ownership and financial stability.
Croudace homes range from affordable starter homes and apartments through to town houses and luxury family homes with up to six bedrooms. The primary objective of the company is to build high quality homes, backed up with excellent customer service. Croudace’s responsible approach to sustainability is matched by the company’s consideration of the environment, with developments designed with maximum green space and mature landscaping to create verdant outdoor space for the benefit of all.
The Croudace commitment to quality has been recognised by the many thousands of customers who have chosen to buy a Croudace home. The emphasis on quality and customer service has resulted in both consumer and industry awards for design, build quality and service.
The company has achieved the maximum 5 Star Award for quality and customer service from the HBF for twelve years in a row. The status of displaying ‘5 Star Builder Customer Satisfaction’ is a useful guide for potential customers to indicate the high standard they can expect from a Croudace home. The five star rating indicates that, over 90% of customers would recommend Croudace Homes to their friends.
Tupwood Lane, CR3 6XQ, Caterham, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My parents brought a Croudace house at their Whitwell development few years ago and it was a very good quality built home. We are looking for our first home and have been looking and hoping Croudace would come back to the area and with luck we saw their new development in Codicote so we decided to pop in.
Firstly I’d like to say the external look was terrible. No signage to where the sales office was but when we called and was guided where to go we had to walk up a steep gravel path which was a challenge to walk in. Secondly when we walked into the sales office it was done up beautifully. A lot has changed from when they were in the sales office at Whitwell.
We was disappointed that there was no show home to look round but what was really nice to see the sales lady in the Codicote office was the same lady who was at the Whitwell development. What a small world and really happy to see she is still with Croudace.
To see her brought back the time when my parents brought and it was 5 star service throughout then. We loved our home at Whitwell.
Unfortunately I have only given 4 stars because the overall appearance and not able to easily find the office which is such a shame.
I look forward to seeing the show homes when they are ready for looking round.
Croudace is a 5 star builder and the sales staff are all friendly and nothing too much to ask or show us.
I had a lovely viewing recently at the Brooks, what a welcoming sales team, extremely knowledgeable but no hard selling. It’s still early to know where we want to live but the homes are beautiful and finished to such a high standard, both Marnie and Sanaz made it such a memorable experience!
We are in the process of buying a house at Vyne Park.
The friendly welcome when we randomly called in and asked to view the show home was so nice. On our second visit all our questions were answered clearly and concisely, nothing was too much trouble.
As we don’t live near to the area, I have greatly appreciated the regular updates from Charlotte and Stephanie. The emails are always friendly and informative.
Cannot wait to complete and move in for the summer!
Came down to Vyne Park recently and had my appointment with Stephanie, who showed me two house types which were great. She was very friendly and professional. The development at Vyne Park has a great feel, it is surrounded by nature. I was very impressed having lived in Basingstoke for the majority of my life. I will look to return next year once I am in a position to move. Thank you again
We went to the Marketing Suite launch today at Weavers Gate, Codicote. It was a shambles. There was no proper parking, The pebble path on an incline was hard work, we were not offered any refreshment and the salesman was very disobliging. He did not seem interested in asking us questions and gave scant information. He said a brochure had been sent about the development. None was. He referred me to a QR code for a brochure scan. It was not about Weavers Gate.
We came away empty-handed, with an impression that this level of organisation and relevant information did not bode well for our interest in buying a property on this site. We live locally and were very interested.
We have been looking for a new home and have been feeling so confused on where to start and we wondered into your site at The Brooks on Burghield Common. Upon arrival Sanaz was so welcoming and made us feel so comfortable, Marnie showed us around your beautiful showroom they both provided us all the information that we needed to get us off to a start to deciding. I would definitely be recommending friends who are looking to stop by as they both were so friendly and made us feel so comfortable.
Marnie and Sanaz at The Brooks were great. After getting lost on our way to Reading, we stumbled across this site. They were so welcoming! Thanks for the directions and what a lovley development! If we were looking to buy a house, we would definitely buy from you! Thanks ladies
We’re in the process of buying a house at Vyne Park and the whole team there have been fantastic, especially Charlotte. She has been knowledgable, approachable and personable every time we’ve met with her. It’s made the whole process much easier for us.
Sanaz & Marnie have been extremely helpful & transparent in the process so far. They have both been a pleasure to communicate with.
Alin once again did a first class job repairing our shower
Visited Wisteria Gate Romsey and Lyn White and Natalie Lawrence the Sales Negotiators could not have been more helpful. Spent a long time with us showing us their lovely properties and the choices of interior finishes. Cannot fault them.
If there’s something strange, in your neighbourhood, who you gonna call. Call Alin! We moved into our new home a few months ago and like all new houses, there are some minor faults. Thankfully, Alin has been on-hand to fix seemingly any problem imaginable. He is the handiest of handymen, does everything with smile, and is a real gentlemen.
Amazing service with fixing the bathrooms, doors and plumber work in our new house from Lukas today. Very skilled, qualified and professional.
We are very happy with his work. We have recently moved to our new house and so many jobs needed to be completed. He has fixed them all and sorted out for us all.
Excellent work!
Very friendly and excellent service, the jobs were completed quickly and well - thank you Alin!
After a shaky start (from our part), we have had nothing but exemplary service from Marnie and Sanaz. They have been very professional and courteous. We are looking forward to moving into our new home and its all with their help and support. Many many thanks
Marnie and Sanaz at The Brooks were amazing when helping us to surprise our children with their new home. Throughout the whole process, Sanaz was so helpful and made the whole process stress-free. I can’t thank both ladies enough for helping us creating such a special memory.
Alin is always prompt and courteous. I trust him to do a good job and he never disappoints.
Nikki and Steve have been absolutely brilliant. I have bought new builds before and I can honestly say they have been the best to date. Excellent customer service end to end and I have been super impressed by the quality of Croudace Homes and the aftercare. Really accommodating and super friendly. Thank you for everything and making my experience amazing both - I cannot thank you enough! All the best Sophie
Three of us popped into The Paddocks and were welcomed by Shiree and Daniela. Nothing was too much trouble, we were able to view several properties. The girls were so lovely and massively knowledgeable. They were a joy and made the experience relaxed and easy!
Buying through Croudace was made very straightforward and we completed on our purchase with great help from Lyn White. Always available to help in any way possible any issues we did have were quickly sorted by Lyn and she has continued to follow up on snagging jobs that have been required always getting them dealt with promptly
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.