Excellent customer service from billing & credit control departments. Single point of contact for each dept with prompt helpful responses. Problem resolved quickly, with no issues.
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Excellent customer service from billing & credit control departments. Single point of contact for each dept with prompt helpful responses. Problem resolved quickly, with no issues.
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Excellent customer service received from Lucy Bird. Lucy is friendly, polite and extremely knowledgeable and has helped me with billing queries on many occasions. Highly recommended. Thank you Lucy!
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The team went above and beyond in every regard with setting up my account, answering queries, meter upgrades and were a pleasure to deal with every step of the way. Special mention to Charlotte for he... Toon meer
Bedrijf heeft geantwoord
I sent in a wrong meter reading and received an enormous bill. CG&P dealt with the issue quickly and with no issues. They are very polite and great to deal with. I would highly recommend this company.... Toon meer
Bedrijf heeft geantwoord
Crown Gas & Power is an award-winning business energy supplier to the commercial sector. We have been supplying energy to businesses since 2001 and are renowned for our competitive prices and our first-class customer service.
Crown Point, BL9 7JR, Bury, Verenigd Koninkrijk
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Mohammed Sajid is an asset.
He was able to help me process a COT with ease and helped resolve other issues beyond the initial call.
Happy with the service provided.

Antwoord van Crown Gas & Power
Lucky is very patient and helpful.
Thank you for the great experience

Antwoord van Crown Gas & Power
Mohammed Sajid was extremely helpful in resolving a recent query we had both over the phone and via email.
It was a pleasure dealing with him and restored my faith that good customer service does still exist.

Antwoord van Crown Gas & Power
We had an issue with three out of five invoices being Estimated reads in spite of having Smart Meters.
However Lucy & her team speedily rectified these issues with Credit Notes and revised Invoices, so we're back on track!
Many thanks.

Antwoord van Crown Gas & Power
I do not know if Crown Gas & Power are the cheapest, but I do know they are the most helpful & easiest company to deal with - nothing is ever an issue & even if I am speaking to the wrong department they assist until satisfied. Which makes them priceless!

Antwoord van Crown Gas & Power
Dealt with Simon Black, very professional and curtious. Explained everything I needed to know.
Thanks

Antwoord van Crown Gas & Power
We have recently become a customer of Crown Gas and Power. I have spoken to Denise twice since then, and she has dealt, both times, with my queries in a professional, yet kind way. Understanding of our needs, thorough, kind, all describe the way Denise has sorted out our queries. 11/10 A Great Job. Thank you again

Antwoord van Crown Gas & Power
Always answer the phone wthout a queue and fast response to problems.

Antwoord van Crown Gas & Power
The customer service I have received from Lucy Bird has been excellent. Lucy is a pleasure to deal with on the phone. She listens to my problems and is very helpful with good follow up.
Lucy is an asset to your company.

Antwoord van Crown Gas & Power
I moved into a property with our company Blue Giraffe Dartford Ltd. They claim I am out of contract. I asked for a price, it was excessive for the market. I have switched they have sent me a very excessive bill for a day rate of £1.50 a dayfor the time I was there. I have paid it because I dont want them to block the swap or pass it to bailiffs but what a rip off.

Antwoord van Crown Gas & Power
I just wanted to say that Lucy Bird from credit control has been an exemplary representative of Crown. She has been very attentive to our account and has gone the extra mile to assist on more than one occasion!

Antwoord van Crown Gas & Power
Great Service from Melanie, very courteous and friendly, asset to Crown Gas and Power... Crown Gas and Power is also a Lovely supplier with professional staff all around

Antwoord van Crown Gas & Power

Antwoord van Crown Gas & Power
Arran has been a fantastic AM to work with really goes above and beyond to deliver a top service

Antwoord van Crown Gas & Power
Elizabeth Kyme from credit control processed the refund process efficiently and was very helpful keeping me updated throughout the process, after days of trying to get hold of another staff member.

Antwoord van Crown Gas & Power
Lucy solved our payment issues within 20 minutes of our initial contact . Was very apologetic for the oversight on there part. Nice lady to deal with , very helpful

Antwoord van Crown Gas & Power
This is the 2nd review I am doing for Lucy Bird , she has helped me out several times over the last few weeks with some issues that I had and has been extremely helpful and professional she is an asset to your company , Cheers Lucy, Karen, Smartsunbeds

Antwoord van Crown Gas & Power
Liz Kyme was so helpful and nothing I asked was a problem for her and she solved any issues I had instead of passing me to someone else.

Antwoord van Crown Gas & Power
I had a query on a recent invoice from Crown, but it was quickly answered by Denise.

Antwoord van Crown Gas & Power
Many thanks to Mohammed Sajid who was very helpful with my query.

Antwoord van Crown Gas & Power
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