The cruise consultants, in our case Lynne Burt, add value to the process through their level of experience. The advice given is always useful in reaching a decision. The overall level of service is hi... Toon meer
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Lees wat reviewers zeggen
We have been booking our cruises with The Cruise Line for many years and have always been extremely happy with the service we have been given.Nikki has booked many Silversea Cruises for us and is alwa... Toon meer
We've been booking our Cunard cruises with The Cruise Line for many years now, and the service has always been brilliant. A special thank you to Jess, who has been fantastic throughout. She reall... Toon meer
Once again we've been lucky to have Jess book us another cruise. Jess always responds to emails so quickly and her friendly, approachable manner make her a pleasure to work with. Thank you once again... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Contactgegevens
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Verenigd Koninkrijk
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
4,9
Uitstekend
467 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Always a pleasant experience
Always a pleasant, well informed experience that makes the decision to book so much easier.
4 februari 2026
Review zonder uitnodiging
Antwoord van The Cruise Line
Thank you! We're delighted to have made your luxury cruise booking seamless. Looking forward to helping plan your next voyage!
Excellent Customer Service! Amazing knowledge!
We have booked two very different small ship cruises this year through The Cruise Line. On each occasion our agent Ashley Lowndes has been excellent with his advice and knowledge about the companies we have chosen to cruise with. He has travelled extensively & has first-hand experience of Antartica as well as other regions/operators. He is very personable, helpful but not pushy. Our bookings were made seamlessly & information sent through in a timely manner. I would definitely book through The Cruise Line in the future!
2 februari 2026
Review zonder uitnodiging
Antwoord van The Cruise Line
Thank you! Ashley will be thrilled to read this. His expedition experience really makes a difference. We'd be honoured to help plan your future luxury cruises!
Lucky I had Kirsty to walk through the booking with me!!
Kirsty was very knowledgeable and quickly understood what my parameters were. She came with good options and ideas. The follow up was great and Kirsty helped me with my choices.
4 februari 2026
Antwoord van The Cruise Line
Thank you for your feedback! Kirsty is brilliant at finding the perfect luxury cruise match. So glad she helped you make the right choice. Wishing you a wonderful voyage!
Antwoord van The Cruise Line
Thank you for such a wonderful compliment. Delighted we delivered the perfect experience!
Fab service from Jess and the team as…
Fab service from Jess and the team as usual.
Always friendly, well informed and patient!
2 februari 2026
Excellent experience!
Absolutely delighted with yet another booking experience provided by Lynne Burt who is friendly, professional and entirely knowledgeable. With such expertise the organisation of pre and post cruise arrangements was seamless too. Thank you Lynne it is much appreciated whilst I look forward to future cruising conversations to come!
19 januari 2026
Review zonder uitnodiging
Very helpful and kind explaining…
Very helpful and kind explaining everything I needed to know about my cruise.
Very good service.
19 januari 2026
Advice and execution
19 januari 2026
Very helpful staff
19 januari 2026
First booking with this company and I'm so impressed
Jess has been amazing. I have been with my old travel agent for over 20 years but sadly for him I have now found a new company and agent for my cruises. It's nice to really be looked after.
16 januari 2026
Excellent service from Louisa
Excellent service from Louisa. Very knowledgable, helpful yet gives you time to make your decisions. Excellent in all ways.,
15 januari 2026
Top of the range!!
Consistently a brilliant, reliable company to work with and Louisa is always very responsive, efficient and accommodating in arranging new bookings. Admin staff likewise couldn't be more helpful.
12 januari 2026
Review zonder uitnodiging
Lynne is great to deal with and very…
Lynne is great to deal with and very efficient. Thanks for securing us the last cabin on the ship for our caribbean adventure!
12 januari 2026
VERY HANDS-ON AND PERSONAL SERVICE AT…CRUISELINE
VERY HANDS-ON AND PERSONAL SERVICE AT EVERY LEVEL.HAVING CRUISED FOR 40 YEARS THIS COMPANY IS IN A LEAGUE OF IT'S OWN.
12 januari 2026
Helpful and honest
Helpful and honest, very polite and informative. Held cabins for us and then dealt with booking the holiday.
9 januari 2026
Jess makes booking a holiday seamless
Jess makes booking a holiday seamless.
fab!
6 januari 2026
Review zonder uitnodiging
Rapid processing of an onboard cruise…
Rapid processing of an onboard cruise booking with the usual efficiency
6 januari 2026
Excellent service
The customer service is great as they are very responsive and helpful to answer all of our questions. We also needed advice on where to stay after our cruise, and they provided with several great options to choose from.
6 januari 2026
Booked a cruise
Booked my cruise with Benedict at Cruise Line . Very helpful and patient with questions we required an answer too. Nice experience
24 december 2025
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