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Southampton Cruise Centre Reviews 57

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

An easy website to navigate and find what you are looking for. Good discounts on some cruises made booking through Southampton Cruises very competitive. Clear communication received regarding the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having spoken to their call centre to find out some information, I found them very helpful. The website was very easy to use to book the cruise. Confirmation of the booking came through vey quickly. I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Booking online was simple. We've booked a long way ahead with a cruise company that's new to us so it's too early to review anything other than the booking process. The follow up confirmation emails c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sam was very professional and with patience explained all our cabin choices etc. Sam also sent us all the necessary information about the cruise very quickly. Very easy to book on the telephone

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cruisereisbureau
  2. Cruiseorganisator
  3. Reisbureau
  4. Reiszoekmachine
  5. Reisvaccinatiekliniek
  6. Reislounge

Over Southampton Cruise Centre

Geschreven door het bedrijf

Southampton Cruise Centre - Leading UK Cruise Specialists

Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.

We offer thousands of cruises across all major cruise lines, covering everything from no-fly sailings from Southampton and other UK cruise ports to fly-cruise holidays worldwide. Customers can browse and book cruises online safely and securely 24 hours a day, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.

In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.

Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.

With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

57 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Quick and easy

Booking a cruise could not be simpler. The website is easy to use and overall, I’m very happy with the experience. Five stars ⭐️

29 april 2026
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Fantastic price

28 april 2026
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Antwoord van Southampton Cruise Centre

Thank you for taking the time to leave us a review.

It's great to hear you had a positive experience with your booking.

If you need anything before your cruise, we're here to help.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Very knowledgeable and friendly staff

Very knowledgeable and friendly staff
Able to direct us in the best way
Couldn’t have asked for anything
Would highly recommend

28 april 2026
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Antwoord van Southampton Cruise Centre

Hi Brian,

Really glad the team could point you in the right direction and make things straightforward for you.

We really appreciate your business, and hope you have a fantastic cruise.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Great pricing and packages

Great pricing and packages. Seamless process from purchase to boarding.

27 april 2026
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Antwoord van Southampton Cruise Centre

Hi Khanh,

Thank you for your review.

We really appreciate you choosing to book with us and are pleased everything went smoothly from start to finish.

Wishing you a fantastic voyage, and we're here if you need anything.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Sam was very professional and with…

Sam was very professional and with patience explained all our cabin choices etc.
Sam also sent us all the necessary information about the cruise very quickly.
Very easy to book on the telephone

23 april 2026
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Antwoord van Southampton Cruise Centre

Thank you for your kind review, Nilesh.

Sam will be really pleased to hear this - I’ll make sure your comments are passed on to her.

Enjoy the countdown to your cruise, and we're here if you have any questions.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren
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Antwoord van Southampton Cruise Centre

Hi Horace,

Thanks for your review.

Great to hear everything was nice and easy to book.

If you need anything before your cruise, just let us know.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Booking…

Booking process online was very easy and told us everything we needed to know at this stage

17 april 2026
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Antwoord van Southampton Cruise Centre

Thanks for the review Caroline!

Great to hear you found the booking process easy, that's how it should be.

If you need anything before you sail, you know where we are.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Having spoken to their call centre to…

Having spoken to their call centre to find out some information, I found them very helpful. The website was very easy to use to book the cruise. Confirmation of the booking came through vey quickly. I have all the information I need to make the process go smoothly.

23 april 2026
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Antwoord van Southampton Cruise Centre

Thanks so much for the 5-star review Fred!

Great to hear everything was straightforward from your first call through to getting your booking confirmed - that is exactly how it should feel.

If anything else comes up as you get closer to your cruise, just let us know.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent travel consultant. Very helpful and easy to understand. Follow up information spot on too. Great experience

20 april 2026
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Antwoord van Southampton Cruise Centre

Thank you for your review, Andrew.

Great to know everything ran smoothly and that you felt well looked after along the way.

If you need anything at all, please feel free to get in touch.

Wishing you a wonderful holiday.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Fantastic

Becky has been so supportive, sharing her views and using her knowledge to get the best deal without compromising quality. Great communication. I wouldn’t go anywhere else to book a cruise.

22 april 2026
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Antwoord van Southampton Cruise Centre

Hi Alison,

Thank you, that is really lovely to hear.

Becky will be so pleased - I will make sure she sees this.

We really appreciate your business, and if you need anything before your cruise, just let us know.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Our agent Jenny was patient

Our agent Jenny was patient, Knowledgeable and always returned calls promptly we will use her yet again.

22 april 2026
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Antwoord van Southampton Cruise Centre

Thank you for your 5-star review, Martin!

Jenny will be so pleased to read this.

Wishing you a wonderful holiday and we're here if you need us for anything.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Good deals available

An easy website to navigate and find what you are looking for. Good discounts on some cruises made booking through Southampton Cruises very competitive.
Clear communication received regarding the booking.
Helpful and friendly staff when I phoned to check on a detail.
Very pleased with the service offered.

19 april 2026
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Antwoord van Southampton Cruise Centre

Thank you for your 5-star review Christine!

It is great to hear everything came together so smoothly, from browsing through to getting your booking sorted. Sounds like you had the full experience.

Delighted you are happy with the service, and hopefully the cruise will be just as enjoyable.

We're here if you need anything!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Extremely helpful in all aspects from…

Extremely helpful in all aspects from the initial call to enquire, route and cabin selection, all the way through to booking process and payments. Shout out to Jenny who was very professional, knowledgable and extremely helpful in answering our multiple queries about medical/special assistance requirements. As first time cruisers, this was very comforting and the help has definitely eased our anxieties. Plus we got a great deal and competitive pricing. Looking forward to now actually setting sail!

20 april 2026
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Antwoord van Southampton Cruise Centre

Hi Samra,

Thank you so much for taking the time to share this.

It is really nice to hear Jenny was able to support you through everything and help put your mind at ease, especially with it being your first cruise. I will make sure she sees your kind words.

Sounds like everything is coming together nicely now - all that’s left is to enjoy the countdown!

If you need anything at all before you set sail, just let us know.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

The worker was excellent and went above…

The worker was excellent and went above and beyond to find us a holiday, mums health wasn't great, but now she is fine and this is a holiday to get her back on track and the call handler was amazing and holiday booked

20 april 2026
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Antwoord van Southampton Cruise Centre

Hi David,

Thank you for taking the time to share this.

Really glad our team could help find the right holiday for you, especially given the circumstances. It is lovely to hear everything came together, and we hope it is just what your mum needs.

If there is anything at all you need before you travel, just let us know.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Very insightful and user friendly

Very insightful and user friendly

19 april 2026
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Antwoord van Southampton Cruise Centre

Thanks for your 5* review Darren

We're pleased to hear you found the site easy to use - that's exactly what we aim for!

If you need anything before you sail, just lets us know.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Excellent service

When I had to change my holiday, they were really helpful, called me back when they said they would and organised all the changes without any problems.

17 april 2026
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Antwoord van Southampton Cruise Centre

Hi Sarah,

Thanks for taking the time to leave us a review.

Glad we could get everything sorted for you without any hassle, and that the team kept you updated along the way - always makes a difference.

If anything else comes up, just give us a call.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Easy booking

Easy booking, cant wait for my cruise

7 april 2026
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Antwoord van Southampton Cruise Centre

Thanks for the 5 star review, Ann.

Great to hear booking was nice and easy - now the exciting part starts!

Wishing you a fantastic cruise, and if you need anything before you travel, just let us know.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Amazing customer services

Amazing customer services. Jenny was so helpful with a difficult transaction, went above and beyond.

12 april 2026
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Antwoord van Southampton Cruise Centre

Thanks for your kind review Michelle.

I'm glad Jenny was able to step in and get things sorted for you. I’ll make sure she sees this.

If you need anything else, please reach out to us.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Easy to book online and followed up…

Easy to book online and followed up with a query I had

12 april 2026
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Antwoord van Southampton Cruise Centre

Thanks for your 5 star review Jill

It's great to hear everything was straightforward when you booked and that your query was followed up quickly.

If you need anything else before your cruise, you know where we are!

Kind regards,
Southampton Cruise Centre

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