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Southampton Cruise Centre Reviews 

433
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From embarking to disembarking the whole time was fabulous. Cabin was spotless. Fantastic room steward Andy. Staff worked tirelessly. Plenty of food choices. The restaurant service was amazing. L... Toon meer

Beoordeeld met 5 van de 5 sterren

My enquiry was dealt with very promptly and professionally by Jacqueline. I had to make a number of changes which were done quickly and without problem. This is the first time I have used your c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Becky was really helpful, knowledgeable and responded back to me very quickly when I had queries. She discounted my cruise to a great price. Would definitely book through Southampton Cruise Centre aga... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have never used this company before, but checked the online cruises, I needed to confirm some details so I called the agents, I was really pleased with the helpfulness of the agent I spoke to (Carol... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cruisereisbureau
  2. Cruiseorganisator
  3. Reisbureau
  4. Reislounge
  5. Reisvaccinatiekliniek
  6. Reiszoekmachine

Over Southampton Cruise Centre

Geschreven door het bedrijf

Leading UK Cruise Specialists

Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.

We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.

In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.

Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.

With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.

Visit Southampton Cruise Centre

Where Customer Care Comes First

ABTA Bonded & ATOL Protected

ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

433 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,9

Alle reviews

(433)

429 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Tuesday, 8 September 2026 Cruise Booking

On Tuesday, 8 September 2026, Lyndsay Patterson has been very helpful in providing my cruise booking for 5th to 12th February 2027.

8 september 2026
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Antwoord van Southampton Cruise Centre

Hi Nicholas,

Thank you for your lovely feedback.

We'll make sure Lyndsay sees your comments. It's always great to hear from a happy customer, and we're pleased to have you booked with us.

February will soon be here. Have a wonderful cruise!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Jenny was wonderful

Jenny was wonderful, all options sorted & booked straight away.

8 september 2026
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Antwoord van Southampton Cruise Centre

Hi Martin,

Thanks for taking the time to leave us a review.

We'll make sure Jenny sees your lovely comments. We really appreciate you booking with us and hope you have an amazing cruise to look forward to!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Great service

Honest, straightforward good advice from a very friendly knowledgeable and professional lady (Jenny) made our experience with booking very pleasant.

7 september 2026
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Antwoord van Southampton Cruise Centre

Hi Mrs Hall,

What a lovely review, thank you.

Jenny will be delighted to see your comments. We're very lucky to have her on the team and really appreciate you putting your trust in us for your holiday.

Wishing you a wonderful cruise!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren
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Antwoord van Southampton Cruise Centre

Hi Victor,

Thanks for your review and for booking with us.

We hope you have a fantastic cruise and enjoy every minute!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren
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Antwoord van Southampton Cruise Centre

Hi James,

Really pleased to hear you had a good experience booking with us. Thanks for taking the time to leave a review.

We hope you have a brilliant cruise!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Very helpful 👌

Very helpful 👌

7 september 2026
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Antwoord van Southampton Cruise Centre

Hi Colin,

Thanks for your kind review!

We really appreciate it and hope you have a brilliant cruise!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Jennifer is always totally helpful and…

Jennifer is always totally helpful and informative and provides the highest standard of customer care. We have confidence in her and would not look elsewhere.

7 september 2026
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Antwoord van Southampton Cruise Centre

What a wonderful review, thank you!

Your continued trust and loyalty means a great deal to us. Jennifer will be so pleased to see this, and we're very lucky to have her as part of the team.

We look forward to helping with many more holidays in the future!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Everything in one place

6 september 2026
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Antwoord van Southampton Cruise Centre

Hi Tim,

Thank you for the 5 stars!

We really appreciate you booking with us and hope you have a fantastic cruise to look forward to.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Great service from Charlotte

Great service from Charlotte

7 september 2026
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Antwoord van Southampton Cruise Centre

Hi John,

Thanks so much for the 5 stars!

We'll make sure Charlotte sees this one. It's always great to see our team getting a shout-out from a happy customer.

Have a fantastic cruise!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Clear website and easy to book

Clear website and easy to book

7 september 2026
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Antwoord van Southampton Cruise Centre

Thanks so much for the great review!

We really appreciate your booking and hope you have a fantastic cruise.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Great service

I booked online which i much prefer, so many places were phone call only
The prices were excellent and information clear

1 september 2026
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Antwoord van Southampton Cruise Centre

Hi James,

Thank you for the 5 stars!

We're really pleased you chose to book with us. We know lots of people prefer the convenience of booking online, while still having a real team here if you ever need us.

Have a fantastic cruise!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Really nice and helpful person helping…

Really nice and helpful person helping us to book our cruise with ease and to get a great deal

6 september 2026
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Antwoord van Southampton Cruise Centre

Hi Ricky,

Thanks so much for the 5 stars!

We really appreciate you booking with us and hope you have a brilliant cruise to look forward to.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

been looking at various sites all week…

been looking at various sites all week one contact with Jaqueline and bingo booked seven day on new msc world asia fantastic personal service, thank you regards mr Mellor

5 september 2026
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Antwoord van Southampton Cruise Centre

Hi Mr Mellor,

Thank you for the fantastic review!

We'll make sure Jacqueline sees your lovely comments. We're really pleased to have you booked with us and hope you have an amazing time on MSC World Asia.

Enjoy every minute!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Jacqueline is very helpful and…

Jacqueline is very helpful and responsive to all my queries and quick response to my emails.

4 september 2026
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Antwoord van Southampton Cruise Centre

Thank you for your lovely review.

We'll make sure Jacqueline sees your comments. Having someone there when you need a question answered can make all the difference, and we're really pleased you've felt well looked after.

We hope you have a fantastic holiday!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Charlotte was very helpful and nothing…

Charlotte was very helpful and nothing was too much trouble

4 september 2026
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Antwoord van Southampton Cruise Centre

Thank you for the lovely feedback!

We'll make sure Charlotte sees your comments. We're lucky to have her on the team and it's always nice to hear when that personal service comes through.

Have a fantastic holiday!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

lovely lady very helpful and…

lovely lady very helpful and knowledgeble about our holiday enquiries, we booked our holiday with her..

4 september 2026
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Antwoord van Southampton Cruise Centre

Hi Deborah,

Thank you for your lovely review and for booking with us!

We're so pleased our team could help you find the right holiday. Now the exciting part begins!

We hope you have an amazing time and make some fantastic memories.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Very happy with our booking

We were very happy with the booking process, Lee was friendly, helpful , informative and answered all our queries.

4 september 2026
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Antwoord van Southampton Cruise Centre

Thank you for the 5 stars!

We'll make sure Lee sees your lovely comments. We're really pleased you felt well looked after and had all your questions answered.

Wishing you a fantastic cruise!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Nothing else to compare it with yet

Nothing else to compare it with yet, my first voyage.

28 augustus 2026
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Antwoord van Southampton Cruise Centre

Thank you for the 5 star review, Brian.

How exciting to have your very first cruise to look forward to. We hope it's the first of many and that you have an absolutely fantastic time!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Amy was brilliant

Amy was brilliant. All the info we needed and booking was very smooth. Will definitely use Southampton Cruise Centre again.

2 september 2026
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Antwoord van Southampton Cruise Centre

Hi Paul,

Thank you for the 5 stars!

We'll make sure Amy sees your lovely comments. The fact you'd choose to book with us again is the best feedback we could ask for.

Have an amazing cruise, and we look forward to welcoming you back for the next one!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

No nonsense transaction

I already knew which cruise I wanted to book but had problems completing the booking online. It was a simple telephone transaction completed quickly without issue

28 augustus 2026
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Antwoord van Southampton Cruise Centre

Hi Angela,

Thank you for the 5 stars!

Sometimes it's just easier to pick up the phone and speak to a real person. We're glad our team could step in and get everything sorted for you.

Have a fantastic cruise!

Kind regards,
Southampton Cruise Centre

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