Becky was really helpful, knowledgeable and responded back to me very quickly when I had queries. She discounted my cruise to a great price. Would definitely book through Southampton Cruise Centre aga... Toon meer
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Lees wat reviewers zeggen
I have never used this company before, but checked the online cruises, I needed to confirm some details so I called the agents, I was really pleased with the helpfulness of the agent I spoke to (Carol... Toon meer
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our experience dealing with Southampton cruise centre was excellent. we had issues with our bank transfer. Rebecca Kyte was excellent and managed to get our cabin on hold for 5 days. Only one issue... Toon meer
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⭐⭐⭐⭐⭐ Outstanding service from Jenny – highly recommended! Jenny couldn’t have done any more to get our cruise booked. She went above and beyond when Princess Cruises’ systems blocked our book... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Southampton Cruise Centre
Geschreven door het bedrijf
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Contactgegevens
298 Highfield Road, FY4 3JU, Blackpool, Verenigd Koninkrijk
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Uitstekend
430 reviews
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Antwoord van Southampton Cruise Centre
Hi Kevin,
"Simply the best" is quite the compliment, thank you!
It's fantastic to hear you've been booking with Sue for so many years. Your continued support really does mean a lot to us, and we'll make sure Sue sees this one.
Here's to many more cruises!
Kind regards,
Southampton Cruise Centre
Antwoord van Southampton Cruise Centre
Hi Tim,
Thank you for your review and for booking with us.
We appreciate the feedback about the deposit payment and will pass this on to our web team to look into. Hopefully we can earn that extra star next time!
We hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Jacqueline was very professional and…
Jacqueline was very professional and guided me through the booking process after finding us an ideal cruise. She made me relax and didn't rush me to book the cruise and gave me time to ensure it was the right cruise. 10 out of 10 to this holiday consultant!
25 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Mr Thornton,
Thank you for such a fantastic review.
10 out of 10 is quite the compliment! We'll make sure Jacqueline sees your lovely comments, and we're sure they'll put a smile on her face.
We hope you have an amazing cruise.
Kind regards,
Southampton Cruise Centre
Great service Sam went through…
Great service Sam went through everything with me - the booking process was very good
25 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Debra,
Thank you for the 5 stars!
We'll make sure Sam sees your lovely feedback. We really appreciate your business and hope you have a fantastic cruise to look forward to.
Kind regards,
Southampton Cruise Centre
Service good
We had difficulty filling in the API on the App.The staff were very helpful.Their service was excellent
27 augustus 2026
Antwoord van Southampton Cruise Centre
Thank you for your review.
We're really pleased our team could help when you had difficulty completing the cruise line's online requirements. We're always here if you need a helping hand, even when it's something outside of our own booking process.
We hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Northern Europe Cruise on MSC Preziosa
It was very easy to book and i have been kept informed via email. Disappointed literally a few days after booking this cruise on a Fantastica balcony all inclusive I see its £220 cheaper than what I got it for - its unfair to keep changing prices, I normally book cruises elsewhere but I thought it was a good deal at the time but £220 is £220 which would of helped if I want to book any trips.
23 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Josephine,
Thank you for your review, and we're pleased to hear the booking process was straightforward.
We completely understand how frustrating it can be to see a different price after you've booked. Cruise fares are set by the cruise lines and can change at any time depending on availability, demand and any new promotions they introduce, so unfortunately prices can sometimes go down as well as up after a booking has been confirmed.
We really appreciate you choosing to book with us on this occasion and hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Simply very pleased with the courtesy…
Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Looking forward to sailing ⛵️ on virtuosa again. Many thanks. John Victor Connolly
28 augustus 2026
Antwoord van Southampton Cruise Centre
Hi John,
Thank you for your kind words. We’re so pleased we could make planning your cruise easy and stress-free. We hope you have an amazing time onboard!
Kind regards,
Southampton Cruise Centre
Great customer service
28 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Julia,
Thank you so much for your lovely review. We’re delighted to hear you had such a positive experience and that we could help with your cruise plans. We hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Great prices and easy to book.
27 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Copeland,
Thank you for such lovely feedback. We’re really pleased you enjoyed your experience with Southampton Cruise Centre and hope the cruise itself is even better!
Kind regards,
Southampton Cruise Centre
Very helpful in every aspect
21 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Malcolm,
Thanks for taking the time to leave us a review. We’re delighted everything went smoothly and hope you’re now counting down the days until you sail!
Kind regards,
Southampton Cruise Centre
Jacquiline was a very professional and…
Jacquiline was a very professional and friendly she done a cruise to my requirements nothing was to much trouble what a bubbly fun person
25 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Rob,
Thank you so much for your lovely review. This is exactly the kind of feedback we love to receive. Thank you for mentioning Jacqueline, we’ll make sure they know what a difference their help made.
Kind regards,
Southampton Cruise Centre
We booked this cruise on-line
We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming payment and cruise.
26 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Steven,
Thank you so much for your lovely review. We’re delighted to hear you had such a positive experience and that we could help with your cruise plans. We hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Antwoord van Southampton Cruise Centre
Hi Mr Dobi,
Thank you for your kind words. We’re so pleased we could make planning your cruise easy and stress-free. We hope you have an amazing time onboard!
Kind regards,
Southampton Cruise Centre
easy and useful
26 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Muhsin,
Thank you for such lovely feedback. We’re really pleased you enjoyed your experience with Southampton Cruise Centre and hope the cruise itself is even better!
Kind regards,
Southampton Cruise Centre
Top service
Jennifer was extremely efficient, helpful and ticked all my requirement boxes.
25 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Adele,
What wonderful feedback, thank you! We’re thrilled to hear that Jennifer made the whole process so easy for you. We’ll be sure to pass your comments on.
Kind regards,
Southampton Cruise Centre
Nothing is too much trouble for the…
Nothing is too much trouble for the lady we deal with Jennifer Jones. She's excellent at her job very professional and very efficient. what else can I say First class service thank you!
24 augustus 2026
Antwoord van Southampton Cruise Centre
Thank you so much for your wonderful review, Geoff! We’re delighted to hear Jennifer continues to provide such professional and efficient service, and that nothing is ever too much trouble. We’ll be sure to pass on your fantastic feedback, and thank you for choosing Southampton Cruise Centre! 💙🚢
So looking forward to our first cruise thanks to Southampton Cruise Centre
The representative I spoke to knew her business and was polite and generally prompt with her replies to my questions as a first time cruiser
24 augustus 2026
Antwoord van Southampton Cruise Centre
Thank you for your review, Richard! We’re delighted to hear our team were able to help guide you through booking your first cruise and answer your questions along the way. We hope you have an absolutely fantastic first voyage and that it’s the first of many! 🚢
Antwoord van Southampton Cruise Centre
Thank you for your review, Ursula! We’re so pleased you found booking your cruise with us nice and easy. Wishing you a fantastic time onboard! 🚢💙
Great prices
Great prices. Excellent communication of the latest deals and such friendly, experienced staff.
Thank you Jane for all your help.
Would highly recommend.
24 augustus 2026
Antwoord van Southampton Cruise Centre
Thank you so much for another lovely review, Sue! It’s wonderful to welcome you back again, and we’re delighted Jane looked after you so well. We’ll be sure to pass on your kind words, and thank you for continuing to choose Southampton Cruise Centre for your cruise adventures! 💙🚢
Easy site to use easy site to save…
Easy site to use easy site to save money thanks Tim
23 augustus 2026
Antwoord van Southampton Cruise Centre
Thank you for your lovely review, Tim! We’re so pleased you found our website easy to use and found a great deal too. We hope you have a fantastic cruise ahead! 🚢💙
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