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Southampton Cruise Centre Reviews 

433
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From embarking to disembarking the whole time was fabulous. Cabin was spotless. Fantastic room steward Andy. Staff worked tirelessly. Plenty of food choices. The restaurant service was amazing. L... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My enquiry was dealt with very promptly and professionally by Jacqueline. I had to make a number of changes which were done quickly and without problem. This is the first time I have used your c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Becky was really helpful, knowledgeable and responded back to me very quickly when I had queries. She discounted my cruise to a great price. Would definitely book through Southampton Cruise Centre aga... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have never used this company before, but checked the online cruises, I needed to confirm some details so I called the agents, I was really pleased with the helpfulness of the agent I spoke to (Carol... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cruisereisbureau
  2. Cruiseorganisator
  3. Reisbureau
  4. Reislounge
  5. Reisvaccinatiekliniek
  6. Reiszoekmachine

Over Southampton Cruise Centre

Geschreven door het bedrijf

Leading UK Cruise Specialists

Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.

We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.

In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.

Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.

With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.

Visit Southampton Cruise Centre

Where Customer Care Comes First

ABTA Bonded & ATOL Protected

ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

433 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(433)

430 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Ease of booking

Ease of booking

23 augustus 2026
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Antwoord van Southampton Cruise Centre

Thank you for your review, Ursula! We’re so pleased you found booking your cruise with us nice and easy. Wishing you a fantastic time onboard! 🚢💙

Beoordeeld met 5 van de 5 sterren

Great prices

Great prices. Excellent communication of the latest deals and such friendly, experienced staff.
Thank you Jane for all your help.
Would highly recommend.

24 augustus 2026
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Antwoord van Southampton Cruise Centre

Thank you so much for another lovely review, Sue! It’s wonderful to welcome you back again, and we’re delighted Jane looked after you so well. We’ll be sure to pass on your kind words, and thank you for continuing to choose Southampton Cruise Centre for your cruise adventures! 💙🚢

Beoordeeld met 5 van de 5 sterren

Easy site to use easy site to save…

Easy site to use easy site to save money thanks Tim

23 augustus 2026
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Antwoord van Southampton Cruise Centre

Thank you for your lovely review, Tim! We’re so pleased you found our website easy to use and found a great deal too. We hope you have a fantastic cruise ahead! 🚢💙

Beoordeeld met 5 van de 5 sterren

Booking Process

Booking was super easy and Rebecca was as helpful as always
Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always calls back when she says she will if any questions or problems
Excellent service

23 augustus 2026
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Antwoord van Southampton Cruise Centre

Thank you so much for your lovely review! We’re delighted to hear Rebecca continues to make even the more complicated bookings feel easy and straightforward. We’ll be sure to pass on your kind words, and we really appreciate you continuing to choose us for your family holidays! 💙

Beoordeeld met 5 van de 5 sterren

Rebecca is brilliant at her job and…

Rebecca is brilliant at her job and always goes above and beyond to help her customers.I only book holidays with her now .

22 augustus 2026
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Antwoord van Southampton Cruise Centre

Thank you for recognising Rebecca’s outstanding service! It’s wonderful to hear she always goes above and beyond to look after you. We’ll be sure to pass on your lovely feedback, and we look forward to helping with many more holidays in the future! 💙

Beoordeeld met 5 van de 5 sterren

Wonderful experience

Wonderful experience. Great help and knowledge from the advisor.

21 augustus 2026
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Antwoord van Southampton Cruise Centre

Thank you for your lovely review, Neil! We’re delighted to hear you had such a positive experience and found our team helpful and knowledgeable. We hope you have a fantastic cruise ahead! 🚢💙

Beoordeeld met 5 van de 5 sterren

We recently booked our cruise to the…

We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what we wanted and curated a flawless itinerary that balanced a perfectly organised holiday.I cannot recommend Sam highly enough. We will definitely be booking all our future trips with them!

21 augustus 2026
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Antwoord van Southampton Cruise Centre

Thank you so much for your wonderful review! We’re delighted to hear Sam took the time to understand exactly what you were looking for and made booking your Canaries cruise such a great experience. We’ll be sure to pass on your lovely feedback, and we look forward to helping you plan many more cruise adventures in the future! 💙🚢

Beoordeeld met 5 van de 5 sterren
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Antwoord van Southampton Cruise Centre

Thank you for your lovely review! We’re so pleased you found a great cruise offer and that the booking process was nice and easy. We hope you have a fantastic time onboard! 🚢💙

Beoordeeld met 5 van de 5 sterren

my experience with Southampton cruise…

my experience with Southampton cruise centre was excellent heather was so helpful in booking our cruise
cannot fault her at all 10 out of 10

21 augustus 2026
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Antwoord van Southampton Cruise Centre

Thank you so much for your lovely review, John! We’re delighted to hear Heather was so helpful and made booking your cruise such a positive experience. We’ll be sure to pass on your fantastic 10 out of 10 feedback, and we hope you have an amazing cruise ahead!

Beoordeeld met 5 van de 5 sterren

The service from Susan Smith was…

The service from Susan Smith was absolutely top class. Thank you.

20 augustus 2026
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Antwoord van Southampton Cruise Centre

Thank you for recognising Susan’s outstanding service, Frederick! We’re delighted to hear she looked after you so well. We’ll be sure to pass along your kind words and hope you have a fantastic cruise ahead.

Beoordeeld met 5 van de 5 sterren

Such a great experience

Lindsay was completely knowledgeable and professional throughout the many phone calls between to discuss our new holiday booking. Our questions and concerns were all dealt with honestly and accurately. She is a credit to your excellent company.

20 augustus 2026
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Antwoord van Southampton Cruise Centre

Hi Chris,

Thank you so much for your kind review. We’re delighted to hear that Lindsay was able to make your booking experience so smooth. We’ll be sure to share your lovely feedback with them!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Always book through Southampton cruise…

Always book through Southampton cruise centre, such an easy reassuring process and staff are really friendly and helpful with any queries

20 augustus 2026
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Antwoord van Southampton Cruise Centre

Hi Tracey,

Thank you so much for your lovely review! Our team prides itself on excellent service, and we’re so glad you had such a positive experience.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Jacqueline was really lovely and…

Jacqueline was really lovely and helpful, and made the booking experience very smooth.

20 augustus 2026
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Antwoord van Southampton Cruise Centre

Hi Sarah,

Thank you so much for your kind review. We’re delighted to hear that Jacqueline was able to make your booking experience so smooth. We’ll be sure to share your lovely feedback with them!

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Really friendly operator

Really friendly operator, made booking very easy. Cheapest price too for what we needed and wanted xx

20 augustus 2026
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Antwoord van Southampton Cruise Centre

Hi Janice,

Thank you for taking the time to share your experience. Your kind feedback about our team and booking service inspires us to keep delivering the very best in cruise holidays.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Cunard cruising

Easy online booking process.
Able to choose cabin options at time of booking.

20 augustus 2026
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Antwoord van Southampton Cruise Centre

Hi Pamela,

We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Very esy to book your next cruise.

Very esy to book your next cruise.

19 augustus 2026
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Antwoord van Southampton Cruise Centre

Hi,

We really appreciate you taking the time to leave such a kind review. It’s great to hear that we was able to make everything run so smoothly for you.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Very easy to book and saved money

Very easy to book and saved money! Win win

19 augustus 2026
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Antwoord van Southampton Cruise Centre

Hi Nicola,

We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Excellent customer service!

I booked online and made a slight error. I phoned the company and received a call back within a short time. The customer service agent resolved the issue quickly and pleasantly. I was very impressed!

19 augustus 2026
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Antwoord van Southampton Cruise Centre

Hi Conor,

Thank you for taking the time to share your experience. Your kind feedback about our team and booking service inspires us to keep delivering the very best in cruise holidays.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

Excellent service from the agent…

Excellent service from the agent Jacqueline thank you.

19 augustus 2026
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Antwoord van Southampton Cruise Centre

Hi Priory Marine Services,

We really appreciate you taking the time to leave such a kind review. It’s great to hear that Jacqueline was able to make everything run so smoothly for you.

Kind regards,
Southampton Cruise Centre

Beoordeeld met 5 van de 5 sterren

so far the transaction was…

so far the transaction was straightforward . However we didnt appreciate being bombarded with offers to upgrade . If we had decided to do that we would have chosen these options at the time . we were happy with the price

17 augustus 2026
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Antwoord van Southampton Cruise Centre

Hi Lesley,

Thank you for taking the time to leave us a review and for sharing your feedback. We really appreciate your comments and will make sure these are passed on to the team.

We’re pleased to hear that your booking was straightforward, and we hope you have a fantastic cruise!

Kind regards,
Southampton Cruise Centre

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