From embarking to disembarking the whole time was fabulous. Cabin was spotless. Fantastic room steward Andy. Staff worked tirelessly. Plenty of food choices. The restaurant service was amazing. L... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Becky was really helpful, knowledgeable and responded back to me very quickly when I had queries. She discounted my cruise to a great price. Would definitely book through Southampton Cruise Centre aga... Toon meer
Bedrijf heeft geantwoord
our experience dealing with Southampton cruise centre was excellent. we had issues with our bank transfer. Rebecca Kyte was excellent and managed to get our cabin on hold for 5 days. Only one issue... Toon meer
Bedrijf heeft geantwoord
My enquiry was dealt with very promptly and professionally by Jacqueline. I had to make a number of changes which were done quickly and without problem. This is the first time I have used your c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Southampton Cruise Centre
Geschreven door het bedrijf
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Contactgegevens
298 Highfield Road, FY4 3JU, Blackpool, Verenigd Koninkrijk
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Uitstekend
443 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Such a great experience
Lindsay was completely knowledgeable and professional throughout the many phone calls between to discuss our new holiday booking. Our questions and concerns were all dealt with honestly and accurately. She is a credit to your excellent company.
20 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Chris,
Thank you so much for your kind review. We’re delighted to hear that Lindsay was able to make your booking experience so smooth. We’ll be sure to share your lovely feedback with them!
Kind regards,
Southampton Cruise Centre
Always book through Southampton cruise…
Always book through Southampton cruise centre, such an easy reassuring process and staff are really friendly and helpful with any queries
20 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Tracey,
Thank you so much for your lovely review! Our team prides itself on excellent service, and we’re so glad you had such a positive experience.
Kind regards,
Southampton Cruise Centre
Jacqueline was really lovely and…
Jacqueline was really lovely and helpful, and made the booking experience very smooth.
20 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Sarah,
Thank you so much for your kind review. We’re delighted to hear that Jacqueline was able to make your booking experience so smooth. We’ll be sure to share your lovely feedback with them!
Kind regards,
Southampton Cruise Centre
Really friendly operator
Really friendly operator, made booking very easy. Cheapest price too for what we needed and wanted xx
20 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Janice,
Thank you for taking the time to share your experience. Your kind feedback about our team and booking service inspires us to keep delivering the very best in cruise holidays.
Kind regards,
Southampton Cruise Centre
Cunard cruising
Easy online booking process.
Able to choose cabin options at time of booking.
20 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Pamela,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Antwoord van Southampton Cruise Centre
Hi,
We really appreciate you taking the time to leave such a kind review. It’s great to hear that we was able to make everything run so smoothly for you.
Kind regards,
Southampton Cruise Centre
Antwoord van Southampton Cruise Centre
Hi Nicola,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Excellent customer service!
I booked online and made a slight error. I phoned the company and received a call back within a short time. The customer service agent resolved the issue quickly and pleasantly. I was very impressed!
19 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Conor,
Thank you for taking the time to share your experience. Your kind feedback about our team and booking service inspires us to keep delivering the very best in cruise holidays.
Kind regards,
Southampton Cruise Centre
Excellent service from the agent…
Excellent service from the agent Jacqueline thank you.
19 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Priory Marine Services,
We really appreciate you taking the time to leave such a kind review. It’s great to hear that Jacqueline was able to make everything run so smoothly for you.
Kind regards,
Southampton Cruise Centre
so far the transaction was…
so far the transaction was straightforward . However we didnt appreciate being bombarded with offers to upgrade . If we had decided to do that we would have chosen these options at the time . we were happy with the price
17 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Lesley,
Thank you for taking the time to leave us a review and for sharing your feedback. We really appreciate your comments and will make sure these are passed on to the team.
We’re pleased to hear that your booking was straightforward, and we hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Outrageous deposit
I was having problems booking a cruise directly through Fred Olsen.
I’m a solo traveller, live in Australia hoping to join friends on this cruise.
Fred Olsen wanted £743 deposit, you required £280
Which I was a lot more comfortable with
18 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Dave,
Thank you so much for your kind words. We’re delighted to hear you found the booking process smooth and helpful. We look forward to welcoming you onboard your next cruise adventure soon!
Kind regards,
Southampton Cruise Centre
Becky was brilliant sorted us a cruise…
Becky was brilliant sorted us a cruise an every thing that we wanted
18 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Anne,
Thank you for your wonderful feedback! We’re delighted that Becky could help make your booking experience a positive one - she’ll be so pleased to hear this.
Kind regards,
Southampton Cruise Centre
Best price and easy to book
18 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Stephen,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Our travel advisor Sue is excellent
Our travel advisor Sue is excellent. Very helpful and friendly and always finds the best cabins and prices for our budget and holidays
18 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Lesley,
Thank you for booking with us again and for sharing such lovely feedback. We’re so glad Sue continues to make your experience a positive one. We look forward to helping you plan your next trip.
Kind regards,
Southampton Cruise Centre
Antwoord van Southampton Cruise Centre
Hi Carol,
What a lovely review - thank you! We’re so pleased that our team helped make your cruise booking experience smooth and stress-free.
Kind regards,
Southampton Cruise Centre
Exceptional Service.…
The lady that dealt with my booking was lovely. She was friendly, informative and very helpful, she is a credit to your company
17 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Ray,
It’s wonderful to know our staff made your booking experience easy and enjoyable.
At Southampton Cruise Centre we’re passionate about matching customers with the perfect cruise - so your feedback means a lot.
Kind regards,
Southampton Cruise Centre
Antwoord van Southampton Cruise Centre
Hi Ray,
We really appreciate your review!
Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Sam was brilliant
Sam was brilliant! She was so knowledgeable, informative and helpful; totally reassuring and nothing was too much trouble. A lovely experience all round!
11 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Julie,
We’re really pleased that Sam was able to help you so effectively. Feedback like this means a lot to our team.
Kind regards,
Southampton Cruise Centre
Helpful agents ,informative without…
Helpful agents ,informative without being pushy.
16 augustus 2026
Antwoord van Southampton Cruise Centre
Hi Michael,
We really appreciate your review!
Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Antwoord van Southampton Cruise Centre
Hi Gwenda,
Thank you so much for your feedback - it means a lot!
We’re so glad Heather could provide the excellent service we pride ourselves on.
Kind regards,
Southampton Cruise Centre
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.