Crystal-Direct Reviews 

Lovely job! David Forde is the man

My delivery with Flavion was exceptional. I was home alone and my builder was on another job. He helped get my items moved safely and securely.

Many thanks!

Excellent service from driver David Forde, particularly given the extreme heat today. On time and carried heavy door and parts in three trips to back door. Thank you.

Great communication, window arrived on time, the driver David Forde was very pleasant and helpful.

Fast turnaround, lovely driver, great delivery

Quality product supplied.
First class delivery by Keith.

Have bought 2 doors from Crystal PVCu Windows and Doors. Very pleased with them, great quality. Our 2nd door was delivered a couple of days ago, driver David Forde was courteous, friendly & helpful.

Great selection of doors and windows at competitive prices. Very good quality products and easy to search and order. The delivery man, Keith was lovely, very helpful, friendly and professional. I have already recommended to friends and family how impressed and pleased I am.

Experience so far has been very good. The product looks perfect and the delivery process was great both in the communication and the delivery.
The delivery driver, Flavian, was on time and very helpful and placed the delivery carefully where we requested. He is a credit to the company.

Excellent product and quick service your delivery driver Michael Mullings was very helpful

Purchased a made to measure window from Crystal Direct, the order process was straightforward, delivery was prompt and the window was excellent quality and workmanship, delivery driver was friendly and helpful, five star service

Very pleased with Crystal Windows & Doors. We ordered a grey french door and windows for a garden room we are building. They are really good quality and were delivered promptly and courteously by Keith. Thank you!!

Easy to deal with and good communication with delivery. Great product too I purchased a upvc door.

Bought a MadeTo Measure white UPVC double casement window in January & fitted it straightaway in our garage. We were extremely pleased with the quality of the window & the speed of delivery. Would use again & would recommend.

I’ve used Crystal-Direct for 2 properties. Can’t fault at all, won’t use any one else. The products and price are great.

The live tracker for delivery is really useful, can do other tasks so not sat around all day waiting for a typical 08:00-17:00 delivery window like some places.
Delivery is quick and efficient, the delivery blokes have all been really nice and helpful.

This is my 2nd purchase from Crystal & I am so happy with the finished windows - we were kept informed from
Start to finish and our builder said they were excellent quality - the driver who delivered was so polite such a refreshing change

Great company, efficient and responsive. We are really happy with the quality of our front door. Looks great and is very secure.

Great service from start to finish, Tom was so quick to reply and really well informed, dealt with my incessant questions like a pro!
Delivery was quick and on time as promised. Delivery co-ordinator called the day before to organise.
Products are fab, easy to fit and the quality is amazing, we had a real selection of products from doors to Bi-Folds to large tilt and turns.nothing was too much trouble

Solid door with some serious issues.

This is a review that I have tried to submit to Crewfix review website but was rejected. I bought a Crystal PVC door through Crewfix. This is my experice with the PVC door: " Crystal 1-Panel 1-Obscure Light Right-Handed White uPVC Back Door 2090mm x 840mm

Hi. I bought and installed this PVC door recently. Happy with installation until it rained. Water leaked inside. Drainage holes at the bottom of the frame did not drain water out. Crystal sale person suggested I drilled holes through the frame to let water out. I also found out that the bottom part of the door was not locked in properly because the door and frame was not aligned. Wind and heavy rain pushed push the water in. He suggested to toe and heeled the glass again. it did not fix the issue. I needed to adjust the door but the hinge caps were so tightly screwed that I was not able to unscrew them. The instruction mentioned the security screws were at the bottom of the hinges but they were not. They were behind the hinge when the door was open. I spent many hours searching on how to open the cap. Sale person agreed to send me two new hinges and a long drill bit. Once I received the items and knew for sure the cap security screws were at the back of hinges, I went to work on those screws. I did it in the end. Aligned the door. Now the door locked properly top and bottom. Drilled two holes at the bottom of the frame. Now there are two visible holes in front of the bottom frame. Not pretty. Comparing the cap security screws on the frame with the new ones sent to me. I could not unscrewed them because the heads were half damaged. Overall , I am not happy with this product because of all the trouble I have to go through. So I would not recommend this product

I would give them zero if I could. Avoid at all cost