Civil Service Insurance Society Reviews 

Mandy answered all my questions and was well informed about the product.
The whole experience of buying insurance by phone was quick & easy

An easy to use system, good prices and great customer service.

Wonderful service, excellent value for money from a trusted insurance group.

Friendly helpful and professional staff All queries answered easily.

Very easy to join. Love the fact we don’t have to answer a large number of often stupid or repetitive questions. Perfect for those of us of a. Retain age who, though still generally fit and active, do take the odd prescription medication.

The website was easy to use and I obtained a promising quote for home and building insurance. When I phoned the wait was quite long but worth it, the staff member Hannah was helpful and purchase was completed over the phone. This made me feel more confident, we had been with our previous insurer for over 20years and were no longer able to afford the premium.
The premium seems to be a good price and we are pleased to use this company.

All staff were professional, helpful and considerate.

Such a helpful team of people. They listened to me and called me back when they said they would. I was very grateful.They found me a very good deal on my Home and Contents Insurance.

Great service. Helpful staff. Brilliant!!

Good service. Good price.

Just one call to make adjustments to my renewal and it was sorted.

Member of staff was cheerful,polite and knew his stuff.Offered me a good deal on annual Travel insurance which I purchased without hesitation.

Fast efficient and friendly service, very helpful agent.

Excellent service on phone. Excellent support and help. Took time and rang back as promised. Excellent staff attitude.

Competitive comprehensive Worldwide Insurance. Easy to navigate site and helpful staff.
All relevant contact details contained in the policy documents.

Competitive quote, acceptance procedure and policy issue efficient and not time consuming.

Advisor also very helpful.

Pity though that the CSPA discount doesn’t extend to Northern Ireland

Your company is very easy and intuitive to deal with. Paperwork is clear, insurance renewal straight forwarded and well regarded. Priceing is also very competitive.

I completely forgot that my debit card had expired, so my annual payment couldn't be taken. I was going on holiday about a week later, so had to get it sorted quickly. The young man I spoke to on the phone was very efficient and my renewal came through immediately.

They provided support and clear guidance when I needed them.