Civil Service Insurance Society Reviews 

Very good and helpful information ,Molly and Any who dealt with my enquiries did a very good and in-depth information .,Will highly recommend the services .

Needed to amend my travel insurance on renewal from worldwide to Europe/UK, one very quick phone call and it was all sorted. Excellent service sorry I didn’t note the name of the lady dealing with my call.

The process on taking out travel insurance was easy. Very competitive price.

Excellent service in renewing our annual travel insurance policy. Changes to price fully explained and still for us good value. Easy renewal process.

Excellent service and it beat my lowest car insurance quote from other companies by £100!!

This is now my third year taking out annual travel insurance with this Society and I have been most satisfied with them. Of course premiums have gone up each time but I’m not naive enough to think that every other insurance company will not have done the same. What I can say is that they have clearly communicated their reasons for having to do so and I feel they have tried to keep the premiums reasonable based on the risks. Their cover remains good and I certainly would encourage anyone eligible to consider them.

No hesitation in renewing for another year. The renewal process is straight forward and everything is very clear.

When we have had the need to claim the process has been fair and efficient.

We have found the staff to always be pleasant and helpful.

It took two days and a lot of hanging on the line to get through. Once through had a great service.
Came very close to going with another provider as worried about customer service.

I made enqs via the phone, and they were dealt with swiftly and in a pleasant way. The Insurance was activated the next day without any problems. Price was great too.

This insurance is very competitive in price and difficult to better with the amount of cover you get. I had occasion to make a claim last year. It was handled in a prompt manner once all the necessary paperwork was completed. Their staff communicate well with any queries you may have.

Always being able to speak to staff rather than recorded messages. Excellent and informative staff.
Having confidence in an insurance company is very important and yours gives that.

NO NONSENSE FULLY EXPLAIN, POLITE AND WILLING TO HELP

Excellent price, service and extremely helpful staff.

Easy to complete forms which are clear and concise, relevant medical restrictions are explained. Good levels of cover at reasonable rates. I can't comment on how they deal with claims as, thankfully, I haven't had to make one.

An amazing company. Instead of feeling as though I was in the witness box, the staff were polite, engaging, helpful and reassuring in their handling of my policy purchase. The price of the policy was more than comparable to others and at no time did I feel the agent was trying to up the cost.

Straightforward and easy to communicate with. All relevant questions dealt with clearly.

The CSIS system for purchasing home insurance was customer friendly and very easy to use. The insurance quote was considerably cheaper than others for a better product. Very pleased with it.

Very professional staff. Had a very good experience with them and reasonable price quoted.

Very easy to arrange the travel insurance for myself and partner particularly with no need to list all minor ailments.
Also very well priced for our ages.