Civil Service Insurance Society Reviews 

A simple process for such great cover. Easy to complete saving me time and effort

Just arranged 12 monthly annual travel insurance under the Narpo travel scheme.

Very patient and also friendly, polite, and clear on everything when taking out a new travel policy.

Short wait to be able to speak to representative who was extremely knowledgeable and helpful

Excellent service, everything fully explained and any questions clearly and fully answered.

really easy to renew travel insurance policy on line. Good price, Have phoned them in the past and found customer service very helpful.

Very quick and easy process to get my travel insurance. Staff amazingly helpful and very polite. Thanks

Excellent product. Excellent customer service

Answered our call quickly and dealt with us very professionally.

Very helpful and knowledgeable call handler. Despite waiting for my call to be dealt with, once I was connected things went smoothly and quickly.

Having spent a great deal of time trying to obtain travel insurance at reasonable cost for my age group, I was delighted to discover the CSIS no-quibble cover at an acceptable price. Highly recommended.

My enquiry was was dealt with quickly and efficiently to my satisfaction.

The staff member understood my query very quickly and resolved the problem without fuss. He explained everything clearly and the matter was dealt with very quickly.

Fortunately I have had no reason to make a claim so I can only refer to paying my renewal over the telephone which proved to be simple and efficient. Having experienced difficulties last year where my payment was allocated to somebody else my caution this year was satisfied. The young man I dealt with was efficient and professional.

A problem I had with awaited surgery, and some other related issues, was resolved efficiently and politely at fairly short notice by Lee Weller.

Best price by far everything very satisfactory

CSIS were helpful and efficient, letting me know that they could save me money on my car insurance, but could not do so on my home insurance

I needed to contact CSIS to change my card details. My call was answered quickly and the transfer to the appropriate department immediate. The person I spoke to was very helpful and efficient. I received immediate email confirmation which reinforced my view of CSIS' commitment to customer service.

Very helpful, efficient and knowledgeable person who could answer all my queries.

What a lovely team. Courteous, knowledgeable and efficient. Very competitive prices, highly recommended!