Civil Service Insurance Society Reviews 

1.404
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A friend told me about NFOP and the insurance managed by CSIS. We were looking for multitrip travel insurance that would extend beyond 80. We rang about the insurance and had a useful, friendly conver... Toon meer

Beoordeeld met 5 van de 5 sterren

Very helpful on the telephone. I was able to buy travel insurance after being turned down by countless companies. My husband is 2 years clear of cancer, so scans every 4 months. We also have the usual... Toon meer

Beoordeeld met 5 van de 5 sterren

Just taken a joint Europe policy for wife and I. Easy online process and decent pricing compared to our previous insurer but somewhat stripped out in terms of cover. £5K cancellation is just about... Toon meer

Beoordeeld met 5 van de 5 sterren

We needed to make a number of changes to our Home and Car insurance policies recently related to our house move. Amy at CSIS took the time to listen and understand our needs and made the necessary cha... Toon meer

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. Autoverzekering
  3. Caravan- en camperverzekeringsmaatschappij
  4. Tussenpersoon voor woningverzekering
  5. Verzekeraar
  6. Reisverzekeringsmaatschappij

Geschreven door het bedrijf

CSIS is a Not for Profit organisation which was founded in 1890 to provide great value car, home and travel insurance products to all current, former and retired Civil and Public Servants, and their partners. All employees of privatised companies are also welcome to try us, such as BT, Royal Mail, Network Rail, and many more. Being a Not for Profit organisation, all available profits are donated back into Civil and Public Service charitable organisations, helping you and those around you.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.404)

356 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Gave me a very good quote on my car…

Gave me a very good quote on my car insurance after my previous insurer doubled the premium from last year despite no claim having been made. CSIS very helpful on the telephone. I am hard of hearing and the person I spoke to spoke very clearly.
I also have travel insurance with CSIS and will certainly come back for a quote when my home insurance is due.

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Spencer ext 6976

Dealt with gentleman named Spencer ext 6976. Sorted out my problem for early renewal as proof of insurance required for cruise commencing beginning of July. Very helpful and friendly.

4 juni 2026
Review zonder uitnodiging
Logo Civil Service Insurance Society

Antwoord van Civil Service Insurance Society

Thank you very much for taking the time to leave such a great review. We really appreciate it. Kind regards, Spencer

Beoordeeld met 5 van de 5 sterren

Great people to do business with

Great people to do business with.Explained fully what was available in my case Travel Insurance,felt reassured that l was dealing with professional staff, answered all my questions and made sure l was fully aware of what was being delivered

3 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful. No hard sell and very reasonably priced. Also when I wanted to increase the value of the cancellation/curtailment cover, it was quickly and easily done.

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good cover

Easy online application process. Very competitive rates for NARPO members, with extensive cover giving peace of mind when traveling. Final proof will be if need to claim, hopefully I won't need to!

19 juni 2026
Review zonder uitnodiging
Logo Civil Service Insurance Society

Antwoord van Civil Service Insurance Society

Thank you for your kind review, we really appreciate you taking the time to share your experience.
I’m delighted to hear that you found the application process straightforward and that the cover and rates provided good value and peace of mind for your travels.
You’re absolutely right that the true test is at the point of claim, but rest assured, we’re here to support our customers every step of the way should you ever need to make one.
Wishing you safe and enjoyable travels, and thank you again for choosing CSIS. Kind regards
Spencer

Beoordeeld met 5 van de 5 sterren

Very pleasant and knowledgable Staff

Dealt with both Issie an Shaun and found both to be knowledgable and professional in their interaction . Both were very pleasant and helpful in the queries raised .

12 juni 2026
Review zonder uitnodiging
Logo Civil Service Insurance Society

Antwoord van Civil Service Insurance Society

Thank you very much for taking the time to leave a review. I will pass your thanks on to Izzy and Shaun - they will be delighted. Kind regards, Spencer

Beoordeeld met 5 van de 5 sterren

Booked online easy to navigate,great…

Booked online easy to navigate,great world wide cover at a reasonable rate all exemptions explained .Call centre available and full contact numbers and procedures for medical treatment/emergency clearly explained. Follow up emails and documents sent by return.Excellent. Hope not to claim but if I do look for future reviews.

2 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have used CSIS for many years and ha…

I have used CSIS for many years and have always had helpful staff who were happy to negotiate a better deal with my insurer. CSIS is always very busy so it does sometimes, mean waiting for a rather long while but beneficial in the end when speaking to one of the advisors.

10 juni 2026
Review zonder uitnodiging
Logo Civil Service Insurance Society

Antwoord van Civil Service Insurance Society

Thank you very much for taking the time to leave a review and for your continued support over the years, It's greatly appreciated.
I’m really pleased to hear that our team were helpful in finding you a better deal, as that’s exactly the level of service we aim to provide. I’m sorry that you experienced a longer wait on this occasion, and I truly appreciate your patience in holding for us. We recognise how important it is to answer calls promptly and are continuing to work hard to reduce wait times.

Beoordeeld met 5 van de 5 sterren

I would recommend CSIS to anyone.

I aways shop around but for years I have found CSIS to be up with the best for price and their customer service is excellent. I would recommend CSIS to anyone.
Ann

4 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Switching car insurance over the phone…

Switching car insurance over the phone was a great experience, just like the old days!
Ryan Hance couldn't have been more helpful. I found CSIS comprehensive cover comparatively competitive.
I'll be happy to recommend CSIS

10 mei 2026
Review zonder uitnodiging
Logo Civil Service Insurance Society

Antwoord van Civil Service Insurance Society

Thank you very much for leaving such a glowing review. I will ensure I pass your thanks to Ryan - he will be delighted

Beoordeeld met 5 van de 5 sterren

Phoning to give my new Credit Card details

The letter confirming my Travel insurance renewal quoted the serial number of my credit card which had expired. I phoned and spoke to a very professional person who dealt with the change over very efficiently and explained what would happen and when. He asked if I was satisfied with everything with my policy. I am. Thank you for your excellent service.

1 mei 2026
Review zonder uitnodiging

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