I was suddenly thrust into needing to find a live in carer urgently for my Mum for a short period. Curam made the search super easy. We set up a meeting with the carer the following day and she starte... Toon meer
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We found a wonderful carer at short notice for a holiday in Anglesey. I didn't have to worry about DBS checks, insurance etc as that was already completed by Curam. I was able to connect with our care... Toon meer
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I rang Curam and spoke with Caroline today. She was very sympathetic about my mother's requirements and was very knowledgeable. Caroline gave me a lot of information about the company and how it works... Toon meer
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After searching long and hard for an accommodating service I cane across Curam care service. This probably has been the most reliable and transparent service both the Admin departments and the ca... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Curam is transforming how care is found and managed across the UK and Ireland. Find experienced, DBS-checked carers safely and quickly. With over 10,000 vetted Care Professionals, with an average of 10+ years care experience, you can find and hire carers in real time, 24/7. We’re the only UK digital care provider offering real-time care and complete end-to-end management, and our carers have already delivered over 6.5 million hours of care. Filter profiles, chat directly, and manage care in one secure place with Curam. From hourly to live-in and CQC-managed care packages, Curam gives you total choice, control, and keeps you safe when it matters most. Find a carer today 👉 www.curamcare.com or download our app 👉 https://www.curamcare.com/apps-download/client
Curam - Creating a fairer care community
Geschreven door het bedrijf
- How does Curam work?
- 3 Simple Steps: 1) Clients sign up for free 2) Search for a suitable carer 3) Interview, hire and pay the carer. Alternatively, clients can post a job ad on our automated jobs board. The process is simple and clients only pay for the care delivered.
- We are transforming the care sector by improving the lives of both carers and their clients.
- We believe that valued carers deliver care of value. By ensuring that all of our self-employed carers earn at least the London living wage, we attract motivated, experienced carers to the platform. They are then empowered to give an excellent standard of care to you or your loved ones.
Contactgegevens
18 Ashwin St, Dalston, , E8 3DL, London, Verenigd Koninkrijk
- 01387 730766
- info@curamcare.com
- curamcare.com
4,5
Uitstekend
597 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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AVOID
At the request of Curam we are currently writing a lengthy complaint regarding the 5 carers in 5 months we’ve had from Curam - definitely would not recommend anyone uses this site.
Update: when we try to login to our account we are no longer able!
Because of this review
19 februari 2026
Review zonder uitnodiging
Antwoord van Curam
Hi Jacq,
Thank you for your email and for sharing your feedback regarding both the Care Professionals and our team. We’re sorry to hear that you feel this way.
Curam operates as a self-managed introductory platform, connecting clients with self-employed Care Professionals. This model is designed to give both parties choice and flexibility. Care Professionals are independent and may decide whether or not they feel able to accept or continue with a particular arrangement.
Following a full review of the history of bookings, concerns raised, and the suitability of the arrangements in place, we have concluded that our platform is not the right fit for your current requirements. For this reason, we have taken the decision to close both accounts. Our priority is to ensure that care arrangements are appropriate, safe, and sustainable for both clients and Care Professionals. Given the level and complexity of support required, a more structured agency-led or residential setting may be better suited to your needs.
We sincerely wish you and your partner the very best in securing the right ongoing support.
Yours sincerely,
Patrick Wallace
Director
Good customer service.
Good customer service if you need to contact a real person, otherwise it's easy to use the app, to pay family members carers.
10 februari 2026
Antwoord van Curam
Hi there,
Thank you so much for taking the time to share this feedback. It’s great to hear that you find the app easy to use for paying your family members’ carers, and that when you do need to speak to someone, our customer service team has been helpful. We really appreciate your comments and will keep working to make both the app and our support even better.
Best wishes,
Eve- Marketing Manager
Response was swift job well done
Response was swift job well done
10 februari 2026
Review zonder uitnodiging
Antwoord van Curam
Dear Oladokun,
Thank you for your kind feedback! We’re really pleased to hear you were happy with the swift response and the job we carried out. If you ever need anything else, we’re here to help.
Best wishes,
Eve- Marketing Manager
Really trustworthy and excellent…
Really trustworthy and excellent services. Keep going.
29 januari 2026
Review zonder uitnodiging
Antwoord van Curam
Dear Jaya,
We’re really pleased to hear you’ve found the service trustworthy and excellent. Feedback like this means a lot to the whole team, and we’ll definitely keep striving to maintain and improve our standards.
Best wishes,
Eve - Marketing Manager
Perfect for those inexperienced at hiring a carer
I can't tell you how happy I am with the experience I got from Curam. I've never had to hire a carer before and I needed to get something arranged at short notice. Lucinda from Curam was great with me, she took time to explain how everything worked, gave me advice about process and hiring a carer in general and regularly stayed in touch to make sure everything went smoothly. I was able to get a quick shortlist of applicants and interview them within days. All of the carers on the platform that I interacted with were great, they were all really patient and understanding.
The app helped keep everything together that you need, made it super easy to hire someone with clear details about the arrangements.
And when the first carer has to withdraw unexpectedly due to illness, the team at Curam were super quick to help me get a replacement at the last minute, and quite frankly Sakhi who did took over was incredible with my Dad. I felt reassured my Dad was well looked after and Sakhi did a great job of enabling my Dad's independence and providing companionship. Both myself and my Dad were super grateful to him.
Overall, fantastic experience from the team at Curam and the carers too.
10 januari 2026
Review zonder uitnodiging
Antwoord van Curam
Dear Fran,
Thank you so much for taking the time to share this wonderful feedback about your experience with Curam, your Dad’s carers and the team.
We’re delighted to hear that Lucinda was able to support you so clearly through the process, especially as it was your first time hiring a carer and at short notice. We know how stressful that situation can feel, so it’s great to hear that her guidance, regular check‑ins and help with shortlisting and interviews made things easier for you.
It’s also lovely to hear your positive comments about the carers on the platform and that you found the app clear and convenient for keeping everything organised and confirming arrangements. We’re very sorry that your first carer had to withdraw unexpectedly due to illness, but we’re really pleased that the team were able to help you find a replacement quickly and that Sakhi made such a difference for your Dad. Hearing that he supported your Dad’s independence and provided real companionship means a lot, and we’ll make sure your kind words are passed on to both Lucinda and Sakhi.
Thank you again for trusting Curam with your Dad’s care and for sharing such a thoughtful review. If you need any further support in future, we’re always here to help.
Best wishes,
Eve- Marketing Manager
I have found Indre and Curam so…
I have found Indre and Curam so helpful, it’s not been easy for my mother-in-law to accept help, but they have made it so much easier.
21 januari 2026
Antwoord van Curam
Dear Janie,
Thank you so much for sharing this lovely feedback about Indre and Curam. It can be a big step for someone to accept help at home, so we’re really pleased to hear they’ve helped make things easier for your mother‑in‑law and for you as a family.
Best wishes,
Eve- Marketing Manager
I would really recommend Curam
I would really recommend Curam. I was matched with an excellent carer for my mum. The whole process is very straightforward. I would recommend employing a self-employed carer through Curam rather than using an agency, as it is much better value.
20 januari 2026
Antwoord van Curam
Dear Victoria,
Thank you so much for your lovely review and for recommending Curam. We’re delighted to hear that you were matched with an excellent carer for your mum and that you found the whole process straightforward. It’s great to know that employing a self-employed carer through Curam has offered better value for you than a traditional agency. Your feedback means a lot to us and will really help other families considering their options.
Best wishes,
Eve-Marketing Manager
Very helpful staff
Very helpful staff . I am not computer savvy but having been made aware of this a very nice lady rang me regularly to make sure things were going smoothly. This gave me confidence and I was able to ring her if I needed
I have an amazing lady looking after my father who is 100. She has the patience of a saint and we all love her because she is so kind to him even though there are difficult situations for her at times. He was in hospital last summer and the consultant told me his body was closing down and I must prepare myself for the worst so I requested he be returned home as he has a full time live in carer. This wonderful lady, Iris, has brought him back to life . She is always cheerful, positive and helpful. No one could have done more than she is doing and I thank God every day that she has come into our lives.
16 januari 2026
Antwoord van Curam
Dear Sheila,
Thank you so much for sharing this amazing review. Reading about your father’s journey and Iris’s care is wonderful, and everyone here is deeply grateful for your 5 stars and your trust. It is great to hear that you felt supported and reassured with regular calls and someone you could always ring. Knowing that Iris has not only cared for your father at 100 but helped bring him “back to life”, with such kindness and patience in difficult moments, means the world to us. Thank you for letting Curam be part of your family’s care story.
Best wishes, Eve - Marketing Manager
A care company rooted in first hand…
A care company rooted in first hand experience and making the organisational process easy at a time when many people will be negotiating the care system for the first time. Plenty of carers to choose from via online interview to help you find someone suitable. Fantastic support on the telephone from Lucinda and presumably others.
14 januari 2026
Review zonder uitnodiging
Antwoord van Curam
Dear Paul,
Thank you so much for your wonderful 5‑star review and for taking the time to share your experience. It means a great deal to hear that our understanding of care is coming through in how we support families, especially when they are navigating the system for the first time. Knowing that you found it easy to organise care and were well supported over the phone by Lucinda and the team is exactly what we hope for. Thank you for trusting Curam at such an important time.
Best wishes, Eve - Marketing Manager
The communication is brilliant and I am…
The communication is brilliant and I am updated with job availability promptly.
14 januari 2026
Review zonder uitnodiging
Antwoord van Curam
Dear Denny,
Thank you so much for taking the time to leave this lovely review and for your kind words. We’re pleased to hear you’re being updated promptly with new job opportunities. At Curam, looking after our Care Professionals is a top priority, and timely communication is a big part of that. Your feedback means a great deal to the whole team.
Best wishes,
Eve-Marketing manager
Hannah was a lovely friendly lady
Hannah was a lovely friendly lady . Felt comfortable with her straight away. Dad really liked her and felt at ease .
2 januari 2026
Antwoord van Curam
Hi Tracey,
Thank you for your kind words. We’re so pleased to hear Hannah helped your dad feel comfortable and at ease from the start. We really appreciate you taking the time to share your experience, feedback like this means a great deal to us.
Best wishes,
Eve – Marketing Manager
Antwoord van Curam
Hi Wendy,
We appreciate you taking the time to leave this review. We're sorry to hear your care visit did not meet your expectations. Curam Care Professionals should be working the hours agreed upon in their service agreement, and for no less than one hour. Please get in contact with our support team at client@curamcare.com so we can help assist you further.
Best wishes,
Eve-Marketing Manager
Care for my father during the festive season
My Dad, who is 90, was fortunate to use the services of Curam Care during the festive season. Gerald, our carer, was wonderful.
His attention to detail with my Dad’s care was excellent. I would most definitely recommend the company.
30 december 2025
Antwoord van Curam
Hi Diane,
Thank you for taking the time to share your feedback. We’re so pleased to hear that your Dad was supported over the festive season and that Gerald provided such wonderful care. Please don’t hesitate to reach out if you need support again in the future.
Best wishes,
Eve – Marketing Manager
Extremely efficient.
Extremely efficient.
And did exactly what was asked.
Could not have asked for better
Thank you
30 december 2025
Antwoord van Curam
Hi Nick,
Thank you for taking the time to leave us this review. We're glad you found Curam so efficient and secured the care you needed. Please don't hesitate to reach out if you need support again in the future.
Best wishes,
Eve- Marketing Manager.
Great care
We have now had two carers from this company . Both have been great . The one at the moment is excellent, and we have had no hesitation to leave my mother-in-law in such good , capable hands . Dealing with the company has also been brilliant. We gave needed care , quite last minute at one point , and there were people available . Talking with the headquarters has been great too , and have been helpful in advising on different issues as we move forward looking after someone in our home. From the care company's that we tried to get hold of, this company were the only ones that were easy to use and quite reasonable in terms of prices etc .
I don't think we will be looking anywhere else for help if and when we need it again .
30 december 2025
Review zonder uitnodiging
Antwoord van Curam
Hi Vienetta,
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that both Care Professionals you’ve worked with have given you real peace of mind, and that you’ve felt confident leaving your mother-in-law in such capable hands.
We’re so pleased that we were able to support you at short notice when your care needs changed, and that our head office team has been helpful in advising you as you move forward. Knowing you found Curam easy to use and good value compared to other care providers truly means a lot to us. Thank you for placing your trust in Curam.
Best wishes,
Eve - Marketing Manager
Finding a carer
It was easy and stress free finding a temporarily carer for my mother.
23 december 2025
Antwoord van Curam
Hi Jane,
Thank you for your kind feedback. We’re delighted to hear that the process of finding temporary care for your mother was straightforward and stress-free on Curam, we’re glad we could help.
Best wishes,
Eve- Marketing Manager
Very supportive and help you to find…
Very supportive and help you to find carers, they kept me informed and the cheapest carer rates that I have seen.
23 december 2025
Antwoord van Curam
Hi Peter,
Thank you for taking the time to leave us this wonderful review. We’re delighted to hear that you felt supported and well informed while finding care through Curam. Offering access to trusted carers at fair, affordable rates is something we’re very proud of. Please don’t hesitate to reach out if we can help again in the future.
Best wishes,
Eve- Marketing Manager
Ease of accessibility of website
Ease of accessibility of website, availability of carers in area & selection criteria
15 december 2025
Antwoord van Curam
Hi there,
Thank you for taking the time to leave us this great review. Making care simple and accessible is exactly what Curam aims to do, so we’re delighted to hear that you found the website so easy to use and that the range of carers available in your area met your needs. Thank you again for your kind words.
Best wishes,
Eve, Marketing Manager
I have had a number of carers through…
I have had a number of carers through different agencies for my elderly Father and Aunt. Curate are absolutely the best.
Easy to organise, responsive and great carers. I would highly recommended them
19 december 2025
Review zonder uitnodiging
Antwoord van Curam
Hi there,
Thank you for taking the time to leave us this wonderful review. We’re delighted to hear that you’ve had such a positive experience and that our Care Professionals stood out compared to other agencies you’ve used. Supporting families with flexible, high-quality care is exactly what Curam is here for, so we truly appreciate your recommendation.
Best wishes,
Eve-Marketing Manager
One of the 4 csrers was able to do my…
One of the 4 csrers was able to do my job and is excellent. App is not the best though.
16 december 2025
Antwoord van Curam
Dear Louise,
Thank you for taking the time to leave us this review. It's wonderful to hear that you found a carer able to meet your needs. If you have any issues or suggestions regarding using the app, please reach out to us at 020 3859 8970 or email us client@curamcare.com, our team are here to help.
Kind regards,
Frank Marketing Intern
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