Country Wine & Spirits Reviews 713

Love this place. Love the beers they carry. Always something new to try. The win selection is excellent. The staff is unbelievable. Recently just moved out of state and miss them so much.

Looking for a website that will help you find the wines you can't even find in your local malls.

cwspirits.com is the answer, I've ordered PatrÓn Tequila Collection because I'm having hard time looking for this product in any mall nearby through this website and luckily I got one. I still have one bottle left from holiday. Will prolly order again here.

NEVER AGAIN

Had 2 orders. I Messed up both orders , one had a wrong shipping address and the other had wrong billing address. Ordered on the last day of the year. A few days Later Received email that one of the orders were cancelled, because payment did not go through. I could see the item pending on my credit card for the item they said was returned. I thought I would use their chat feature. Tried to explain what was going on, told the story about the incorrect shipping information,but all I recvd back was..."ma'am" this and that....Very RUDE.

Next day call customer service and the representative explained that if the shipping account incorrect then I should of cancelled that one and redone the order. The problem was customer service changed the shipping information, not me. SO WHY IS THIS MY ISSUE, and why was their resolve for me to to fix and not them.

Customer service very nice - chat feature NOT. Also found that this companys employee are not trained to prevent or correct their own mistakes. Clueless.

Took my dollars to another company who appreciated my order.

NEVER AGAIN

I placed an order on 12/22/2020. I paid $28.72 Shipping & Handling for Shipping Method CWS - Ground (2-5 Business Days).
I checked UPS and was advised....Package Delay Updated: 12/29/2020 10:36 A.M. EST
Scheduled Delivery Wednesday 01/06/2021 Estimated Time by 9:00 P.M.
Is this REALLY HAPPENING AGAIN???? This is the SECOND TIME I've experienced this. I requested an adjustment for the $28.72 Shipping & Handling for Shipping Method CWS - Ground (2-5 Business Days). I have yet to receive a response. NEVER AGAIN!!!

Did not receive 2 bottles of sparkling wine costing 60 dollars plus. When I called about it they evaded me and didn’t even address it like they said they would. The next day they acted like they didn’t know what was going on and hung up on me. Then kept sending me to voicemail. It’s a hit or miss. If your expensive package gets lost don’t expect this company to act upstanding about addressing the issue.both people lied about what they were going to do and then they treated me rudely. Buy at your own risk.

On December 9th I bought 1 bottle of spirit!
On December 21st someone called me to ask me my address which is required at time of purchase??!!
Two weeks for 1 bottle of spirit??!!

Don't buy from them

This service is excellent; both products in well protected packaging and the customer service.

Country Wine & Spirits is a normal company. I ordered here only once, there were no problems with my order. So it seems to me that I will order on its site again. The selection is really very good and of high quality :)

They have a great selection and they a have a best price. They also deliver on time which makes it a big plus, a staff that very accommodating in with our orders over the phone and well knowledgeable with their products that they sell. this is gonna be my favorite wine and spirits store. I will surely recommend this store to my friends and colleagues.

Great company product arrived on time and not broken.

great service but i do have problems logging into my account. i usually have to order as a guest.

For the second time in a row an order of mine was sent back to your warehouse. I time my orders around events I organize and the latest shipment will not get here on time. The first time this happened I was told it was the US post Office’s fault and I saw that you changed to UPS. But now it has happened again on a large order of nearly $1,000. I called your hotline on Thursday and was told I would receive a call back or email to explain what happed. I have received neither. This is unacceptable.

Ordering was easy and straightforward. I live on the East Coast and was surprised how quickly I received my order.

This was a present for my son's birthday. It arrived on time and he is enjoying it. I myself seldom if ever drink whiskey. I bought it for my son you did great with your delivery. I was impressed with the packaging. Should the occation arise again I shall order from you again.

Thanks
Ed

I love that the orders go right threw and it seems to be on time. Also great variety of stuff to pick from,

I never received my package. UPS said they delivered it to my house but I never received it. Since I was to sign for it, where did it go. Since I had to prove my age, where did it go. I need to know how I should proceed

👍 satisfied

Only cause you guy Consistently run out of Patron when other websites have it Available.