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Cycleplan Reviews 

4.404
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️ I would highly recommend this company for bike insurance. This is the second time I’ve taken out a policy with them, and both times the process has been smooth and hassle-free. The staff... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After a bit of clicking around, I realised how to order third party insurance. Insuring the bikes is less important than insuring against me hitting someone or someone hitting me. So I selected nomina... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Called to arrange insurance of several bikes of varying values. Was able to discuss how valuations are used according to age of bike. Very helpful. Pricing seemed good for the level of cover.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy to navigate website...well explained options...great price...with awesome level of cover...hoping the customer services and payouts are just as good...when and if I need them...but thus far...hap... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fietsverzekeringsmaatschappij
  2. ook in
  3. Verzekeraar
  4. Verzekeringsmaatschappij
  5. Verzekeringsmakelaar

Over Cycleplan

Geschreven door het bedrijf

Cycleplan arrange specialist bicycle insurance for cyclists. Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes and e-bikes from potential risks such as theft and damage, personal accident and more.

We focus purely on cycling insurance, which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team.

At Cycleplan, we understand the needs of cyclists; that's why we try to make it easy to obtain a quote and take out a policy. Pay annually in one go, or spread the cost - the choice is yours. Take a look at our reviews below to see what some of our policyholders are saying.

Contactgegevens

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Click below to get a quote and 45% off your premium! T&C’s apply.

4,5

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(4.404)

537 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication, and prompt reply to my query.

12 augustus 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Recommended by a friend

Recommended by a friend. Good introductory price with optional covers to suit all levels.

9 augustus 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Excellent, easy to use website.

Excellent, easy to use website. Straightforward questions, well laid out options and reasonable prices with detailed explanations of charges etc.

7 augustus 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Nice and easy to get insurance.

Nice and easy to get insurance.

9 augustus 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 4 van de 5 sterren

Easy enough to set up

Easy enough to set up . Reasonable priced

8 augustus 2026
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Antwoord van Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Beoordeeld met 5 van de 5 sterren

Seems very fair with pricing ect,the…

Seems very fair with pricing ect,the process was super smooth and Im happy with the cover I got for the money I spent,no complaints from me.

7 augustus 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 3 van de 5 sterren

It was easy to insure

Is was very good n easy to insure.
Plus cheap

4 augustus 2026
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Antwoord van Cycleplan

Hello Elvis, thank you for taking the time to leave your review!

If you ever have any questions or need assistance as you get started with your insurance, please don’t hesitate to reach out to us on https://help.cycleplan.co.uk/hc/en-gb/requests/new so we can assist you.

Thank you for choosing us.

Kind regards,
The Cycleplan Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, great website and good value for money insurance.

5 augustus 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

straight forward

Easy, straight forward and reasonable value.

4 augustus 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Fantastic service and excellent…best

Fantastic service and excellent customer service

4 augustus 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 4 van de 5 sterren

Created a quote online and completed…

Created a quote online and completed the purchase over the telephone.
Fairly simple to use with friendly customer service.
As with all financial purchases there is always a lot of info to take onboard.
Price seems reasonable and the cover comprehensive.

4 augustus 2026
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Antwoord van Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Beoordeeld met 5 van de 5 sterren
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Quick service and insurance

Quick service, and able to get insured the same day for an e-bike

1 augustus 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 4 van de 5 sterren

Good offers for cycle insurance and…

Good offers for cycle insurance and very helpful over the phone.

1 augustus 2026
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Antwoord van Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Beoordeeld met 5 van de 5 sterren

I just pay every year and get the cover…

I just pay every year and get the cover I need for my electric bike, I have never had any need to use the cover because nothing has happened to me or the bike,saying that the insurance company treats me very well,very happy with the service,Daniel,Surrey.

2 augustus 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Very easy to work with

Very easy to work with. Josh was absolutely fantastic in setting up the policy for me! Thanks Josh!!

31 juli 2026
Review zonder uitnodiging
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

The agent who processed my enquiry when the website failed was top notch. He didn't even laugh when he looked for anther insurance that i'd taken out, but with a different firm! Not my finest hour, but the agent just took it all in his stride

29 juli 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. The process of insuring my electric bike was quick, simple, and straightforward. The policy was easy to understand, and I received all my documents promptly. I feel confident knowing my bike is insured. I would definitely recommend this company to anyone looking for reliable electric bike insurance. Thank you for the great service!

29 juli 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 1 van de 5 sterren

Cycle plan doesn’t listen

Cycle plan doesn’t listen
Cycle plan instruct the Davies group
Cycle plan can go bankrupt for I care
Cycle plan allowed Davies group to take advantage of my mental health, Davies group approved the £40 claim yes just £40

Then gave me £200 for the damage done to my mental health

Funny thing is never recieved the £200 just the £40

Complete liars and con merchants don’t buy insurance for a cycle because it will consume all your time even if the claim
Is for just £40
For my own sanity I will never buy this kind of insurance again. Let alone cycle plan again

29 juli 2026
Review zonder uitnodiging
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Antwoord van Cycleplan

Hi Sonni, we're sorry to hear about your experience and appreciate you taking the time to share your feedback.

I apologise for the delays that you have encountered, we have taken onboard the feedback in relation to The Davies Group claims handling and this is being discussed internally. A resolution should be brought to your shortly. 

We appreciate your feedback and are sorry that you feel disappointed with this. If you would like us to review this or discuss it further, please contact us via https://help.cycleplan.co.uk/hc/en-gb/requests/new and an adviser will be happy to assist.

Kind regards,
The Cycleplan Team

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