Ho creato un account senza però aver sottoscritto nessun abbonamento. Hanno prelevato un pagamento di 37 euro per un abbonamento che non esiste. Il mio account infatti non aveva nessun abbonamento at... Toon meer
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Lees wat reviewers zeggen
This app structures an effective yet at the same time medically safe meal plan! It works around health issues such as diabetes and high blood pressure; You receive a personalized cycling coach. You ma... Toon meer
Bedrijf heeft geantwoord
I only replied the questions they asked you to send a plan, and omg just even from that it's so obvious it's a scam they're marketing health but it's just opposite, by asking you your age and height a... Toon meer
Poor service all round. Food plan didn’t arrive; complained; had a 50% refund to then have the app shut down on me altogether. So, paid £30 odd for nothing. Total waste of money - should be such a g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Cycling Diet
Geschreven door het bedrijf
CyclingDiet is a certified Training and Nutrition program designed for people looking for the most efficient ways to reach their body and health goals.
🚀 New UPDATE - now provided as an interactive mobile APP to make the process of achieving your goals easily manageable and super exciting.
CyclingDiet app:
👉 The most efficient training app that adapts to you
👉 Personalized meal plans designed to complement your daily routine and ensure you reach your desired goals
👉 All in one place: knowledge section, workouts, warm-up and cool-down sessions, hundreds of tasty yet simple recipes to prepare & your personal nutrition guide.
👉 24/7 support.
Join us at CyclingDiet today! 👈 Click here
Find us on Google Play and the App Store!
Contactgegevens
Verenigde Staten
- cycling.diet
1,4
Zeer slecht
301 reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft nog niet op negatieve reviews gereageerd
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Susan on 02/08/2021 I received a email…
Susan on 02/08/2021 I received a email from PayPal informing me that Cycling Diet had payed itself 33 dollars Us. I have never received any types of service, diets, or any other services from your firm. Please reimburse me as soon as posible. Thank in advance for your understanding regarding this issue.
20 augustus 2021
Antwoord van Cycling Diet
Hello Emile,
Thank you very much for reaching out to us.
Your concern has been forwarded to our customer care specialist, and we hope to solve this issue as soon as possible. You will be contacted shortly!
Best Wishes,
Cycling Diet Team
unfortunately
unfortunately, I have not received any instructions yet for the program other than the welcoming e mail. I did inquire about the problem and did not receive a response
20 augustus 2021
Antwoord van Cycling Diet
Hello there,
Thank you very much for bringing this to our attention! We have forwarded your contact to our Customer Care specialist, so you'd be contacted shortly, and provided with the necessary information to proceed further with your program.
Talk to you soon,
Cycling Diet Team
The user experience was horrible
The user experience was horrible. The system never saves my workouts and it doesn't record the completed exercises and dates so I could not move up in the difficulty rating of the workouts. Additionally, I cannot update the scheduled workout dates on cycling diet.
However, the recommended workouts and stretches were excellent, as well as the blogs provided in the system.
The user experience of the workout recording and updating system is just horrible that I had to immediately cancel my subscription after 2 weeks of use.
20 augustus 2021
Antwoord van Cycling Diet
Hello there!
We are sorry about your experience and would like to hear more about your issue at hello@cycling.diet.
Kindly,
Cycling Diet Team
Not very flexible
Not very flexible. Can’t make changes as my daily and weekly schedule changes
20 augustus 2021
Antwoord van Cycling Diet
Hello there,
Thank you very much for sharing your feedback. We're sorry your experience did not match your expectations. We are happy to say that we launched an app supporting our program.
The new app provides much more flexibility and a user-friendly interface, so the process of reaching your goals and tracking your progress towards them would be easy and pleasurable.
Please do not hesitate to contact us via email at hello@cyclig.diet, where our customer care specialist will assist you further and answer all your questions so that you can enjoy your cycling program!
Best Wishes,
Cycling Diet Team
Review
Hi, the concept is awesome and the exercises good. Its just very difficult to access because its a web platform, an app works much easier.
20 augustus 2021
Antwoord van Cycling Diet
Hello Alta!
Thank you very much for sharing your feedback.
We are happy to hear you are enjoying your program, and thank you for the insight on the app. We are happy to say that we launched an app supporting our program.
The new app provides much more flexibility and a user-friendly interface, so the process of reaching your goals and tracking your progress towards them would be easy and pleasurable.
Please do not hesitate to contact us via email at hello@cyclig.diet, where our customer care specialist will assist you further and answer all your questions so that you can enjoy your cycling program!
Best Wishes,
Cycling Diet Team
Antwoord van Cycling Diet
Hello John,
Thank you very much for sharing your feedback. We're sorry your experience did not match your expectations. Our program is designed to work with professional coaches and nutrition specialists. We would love to hear you out and know what improvements you'd like to see in your program, so you can enjoy it as promised!
Please do not hesitate to contact us via email at hello@cyclig.diet, where our customer care specialist will assist you further and answer all your questions so that you can enjoy your cycling program!
Best Wishes,
Cycling Diet Team
Just didn't work for me
Just didn't work for me. Was unable to get the support I needed. Hopefully, my next attempt will be more successful. Part of the problem is I found it difficult to sign in and Keep up with the knowledge of how to successfully follow the plan.
20 augustus 2021
Antwoord van Cycling Diet
Hello James,
Thank you for leaving your feedback.
We are sure that we can find a solution here. We would really appreciate it if you contact us via email at hello@cycling.diet and share your concerns with our customer care team, so they can assist you right away and make the process of using your program clear and enjoyable.
Looking forward to talking to you,
Cycling Diet Team
Antwoord van Cycling Diet
Hello there!
Thank you for sharing your concern with us! Sometimes confirmation emails may get filtered by the system and end up in your spam box, therefore, please, be sure to check it! Nevertheless, we have forwarded your information to our customer care team, so you'd be provided with your log-in information right away.
Best Wishes,
Cycling Diet Team
Never received the information
Never received the information. Paid for but did not get my personalized plan. Seems to be a failed adventure that I helped fund.
20 augustus 2021
Antwoord van Cycling Diet
Hello there!
Thank you for sharing your concern with us! Sometimes confirmation emails may get filtered by the system and end up in your spam box. Therefore, please, be sure to check it! Nevertheless, we have forwarded your information to our customer care team, so you'd be provided with your log-in information right away.
Best Wishes,
Cycling Diet Team
Antwoord van Cycling Diet
Hello there!
Thank you for sharing your concern with us. We are sorry to hear our services did not meet your expectations.
We are happy to say that we have launched a much more flexible and user-friendly interface for our program to make the whole process easier and more pleasurable for each user. We would be thrilled if you gave us another shot.
Please, feel free to contact us via email at hello@cyclig.diet, so our customer care specialist can onboard you with the new updates and find the best solution so you can enjoy the Cycling Diet program!
Looking forward to hearing from you,
Cycling Diet Team
Antwoord van Cycling Diet
Hello there!
Thank you for sharing your concern with us.
Would you mind sharing more details of what issues you've experienced with the program? We would highly appreciate it if you would contact us via email at hello@cyclig.diet, so our customer care specialist could check into the issue and assist you.
Looking forward to hearing from you,
Cycling Diet Team
Antwoord van Cycling Diet
Hello there,
Thank you for sharing your concern with us.
Would you mind elaborating on the issue you've experienced with our services? We would highly appreciate it if you would contact us via email at hello@cyclig.diet, so our customer care specialist could check into the issue and assist you right away.
Looking forward to hearing from you,
Cycling Diet Team
Antwoord van Cycling Diet
Hello Rusty,
Thank you very much for contacting us. Our team is here to make your experience with us the best. Therefore, we kindly ask you to contact us via email at hello@cycling.diet and share your struggles with the program.
We are happy to say that we have launched a much more flexible and user-friendly interface for our program to make the whole process easier and more pleasurable for each user. We would be thrilled if you gave it another shot!
Looking forward to hearing from you,
Cycling Diet Team
No monitoring or follow up
No monitoring or follow up, no app, just a PDF with recipes and a website that you need to log into daily to update and I was stupid enough to pay for that!
19 augustus 2021
Antwoord van Cycling Diet
Hello Collin,
Thank you very much for sharing your concerns with us.
We are happy to inform you that we launched an app supporting our program.
The new app provides much more flexibility and a user-friendly interface, so the process of reaching your goals and tracking your progress towards them would be easy and pleasurable.
Our customer care team is aware of your concern, and you will be contacted shortly!
Best Wishes,
Cycling Diet Team
I didn't ever receive a plan.
19 augustus 2021
Antwoord van Cycling Diet
Hello Charlie,
Thank you for reaching out to us.
Once you get a plan with us, you receive a confirmation email that provides you with the necessary information and a link to your personal program. In case your email got filtered by the system, please, be sure to check your spam box. If for some reason your confirmation email did not reach you or you are facing any other problems with your Cycling.Diet plan, please, visit ride.cycling.diet, so you'd be provided with your plan.
Additionally, we have forwarded your information to our customer care team, so they could investigate this situation further.
If you have any other questions, please, do not hesitate to contact us via email at hello@cycling.diet!
Best Wishes,
Cycling Diet Team
an App is missing
an App is missing, the follow up daily is much easier through an application rather the initializing a session via webpage.
19 augustus 2021
Antwoord van Cycling Diet
Hello there!
We are sorry about your experience and we will consider your insights. Hope to get a better review from you next time!
Kindly,
Cycling Diet Team
not what i expected
19 augustus 2021
Antwoord van Cycling Diet
Hi there Paula!
We are sorry to hear it was not what you expected. We would like to know the reasons why at hello@cycling.diet.
Kindly,
Cycling Diet team
A whole lot of generally known info…
A whole lot of generally known info most riders would know. Not a regimen, just a load of junk emails. Don’t waste your money on this nonsense.
Good marketing though! Got me!
To be fair, they refunded my annual subscription after only one complaint. Maybe they’re getting their act together.
19 augustus 2021
Antwoord van Cycling Diet
Hey Malcolm,
Thank you very much for sharing your feedback.
We are happy to inform you that we have very much improved our program based on the feedback from our community and launched a supporting mobile app.
The new app provides much more flexibility and a user-friendly interface, so the process of reaching your goals and tracking your progress towards them would be easy and pleasurable.
Please do not hesitate to contact us via email at hello@cyclig.diet, where our customer care specialist will assist you further and answer all your questions so that you can enjoy your cycling program!
Best Wishes,
Cycling Diet Team
Hard to understand - zero follow up.
Hard to understand, and no follow up after subscribing.
Edit: before writing this review checked to see if I’d just missed an email. Nothing was in a spam or junk folder, and the idea that I got a weekly email from cyclingdiet is laughable. I just figured it was a scam, and so far that’s still what it is.
19 augustus 2021
Antwoord van Cycling Diet
Hello Silas,
Thank you for reaching out to us.
Once you get a plan with us, you receive a confirmation email that provides you with the necessary information and a link to your program. If your email gets filtered by the system, please, be sure to check your spam box. Our team is there to assist you through the journey. Therefore, we also send our community members weekly educational emails. It is unfortunate if, for some reason, they weren't delivered to you and ended up in the spam.
We have forwarded your information to our customer care team so that they can investigate this situation further. The specialist will contact you shortly.
If you have any other questions, please, do not hesitate to contact us via email at hello@cycling.diet!
We would love to invite you to join our Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity - where we are sharing weekly advice, answering members' questions, and you can always engage in exciting conversations with other fellow cycling lovers!
Best Wishes,
Cycling Diet Team
Antwoord van Cycling Diet
Hello there,
Thank you for reaching out to us.
Once you get a plan with us, you receive a confirmation email that provides you with the necessary information and a link to your personal program. In case your email got filtered by the system, please, be sure to check your spam box. If for some reason your confirmation email did not reach you or you are facing any other problems with your Cycling.Diet plan, please, visit ride.cycling.diet, so you'd be provided with your plan.
Additionally, we have forwarded your information to our customer care team, so they could investigate this situation further. You should be contacted shortly.
If you have any other questions, please, do not hesitate to contact us via email at hello@cycling.diet!
Best Wishes,
Cycling Diet Team
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