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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Bought a 16l dehumidifier from ASDA George. The first two units were faulty and had to be returned, the 3rd worked for 18 months until the display and control buttons stopped working. Daewoo would not... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Aunque no hablo inglés, debo comentar que luego de 21 AÑOS mí televisor Daewoo sigue activo y se adaptó al ONN para poder ver streaming, aunque sea modelo antiguo. Quisiera uno nuevo, pero no tengo di... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordering process was simple and efficient. Delivery fantastically speedy and FedEx, delivery company were brilliant. I purchased the smaller food mixer which, having now been used is very very im... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After a serious leak flooded the downstairs of our house, I purchased the Daewoo 30L Dehumidifier to help dry out the affected area. Overall, I’m very pleased with its performance. It’s curren... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel

Geschreven door het bedrijf

We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

424 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

All good fits the bed perfectly

All good fits the bed perfectly, very soft and fluffy nice and warm simple controls 👍

8 oktober 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 5 van de 5 sterren

Most amazing customer service

Most amazing customer service - ever!
We needed a replacement kettle as a part had broken on ours. I contacted customer service late on a Thu night, they'd replied by the time I opened my emails on Fri morning, and we'd received a new kettle by Monday evening - absolutely outstanding. Thank you Daewoo!

6 oktober 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 4 van de 5 sterren

Good value for the money and everything…

Good value for the money and everything works well. When the kettle is quite full it does tend to vibrate a little.

4 oktober 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments.

Beoordeeld met 5 van de 5 sterren

Brilliant product highly recommended

Absolutely brilliant product so easy to use and get perfectly cooked food every time.

2 oktober 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 5 van de 5 sterren

Easy site to use

Easy site to use, excellent prices and first rate customer service on phone and by email

1 oktober 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 5 van de 5 sterren

I contacted Daewoo last week regarding a faulty product …

I contacted Daewoo last week regarding a fault with my air fryer . They responded within 24 hours of my initial email . After corresponding a couple of times regarding my issue , Daewoo have kindly replaced my faulty air fryer with a brand new one. Their customer service is absolutely excellent and I would have no hesitation in buying or recommending Daewoo products to anyone

25 september 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 5 van de 5 sterren

Excellent item and great value

Excellent item and great value. Much prefer it to my airfryer.....does more(large pizza for a start) efficient and easy to clean. LOVE IT!

24 september 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 2 van de 5 sterren

Had an email to say that this heater…

Had an email to say that this heater was now in stock after waiting some months. Heater delivered but had a fault. Contacted Daewoo who said they would replace item. Short time after received another email saying they didn't have any more stock what a shambles.

25 september 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Dear Customer
I can confirm that the refund has been processed.
Upon receipt of refund please feel free to dispose of current faulty one accordance with your local authority guidelines.
Please accept our sincere apologies for any inconvenience caused.
Kind Regards
Customer Services

Beoordeeld met 5 van de 5 sterren

Purchase cream &black toaster

Purchase cream &black toaster looks very expensive swift delivery one of my many purchases over the years many thanks

12 september 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 5 van de 5 sterren

Of all the airfryers I have looked at…

Of all the airfryers I have looked at the one I purchased is by far the best I have seen
Well done Daewoo

12 september 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 5 van de 5 sterren

This pizza oven is fantastic for home…

This pizza oven is fantastic for home and professional use! With a little practice, you'll master it in no time and enjoy delicious results!

6 september 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 1 van de 5 sterren

Used it to chop ginger

Used it to chop ginger - despite pulsing only, it burned the motor out within 30 seconds. Would not buy again.

10 september 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Hi, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include your Daewoo Electricals order number - Many Thanks

Beoordeeld met 5 van de 5 sterren

Easy ordering

Easy ordering

6 september 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 5 van de 5 sterren

Great service

Contacted company re my kettle ,really quick response ,great correspondence, sorted everything out quickly ,great service.

8 september 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 1 van de 5 sterren

Ignored by Customer Service with the Fridge Freezer Response

I bought a steam mop from Daewoo, registered the extended warranty and then needed to claim. I jumped through all the hoops of photos and video evidence. The replacement seemed to have been issued and finally I get tracking details from Evri. Evri are supposed to make three delivery attempts. From the photo with the first attempt it is unclear if they were at my property and part of my address was missing on the label, so Daewoo didn't address it properly. They made a second attempt which failed also. On each occasion Evri asked for contact from me and new instructions which I followed. For the 2nd attempt, I gave instructions which would facilitate delivery for the third attempt. Instead of doing the third attempt, the courier's manager told her to reject the parcel. I know this because she came to deliver another parcel for me, from a different company, the next day after the 2nd attempt. She gave excuses about my phone number not working and tried to claim 3 attempts had been made. Evri in an automated message say I asked for the parcel to be returned which is a blatant lie. Now I am emailing Daewoo about this, asking what they will do to fix this and all I get from them is an auto-generated response titled "Your Daewoo Fridge Freezer Query" directing me to an affiliate and saying the matter is closed. Each response has a new ticket number, completely unrelated to the ticket number my claim is under. I am so angry with both companies. I needed that steam mop urgently in relation to health reasons. I will never buy from Daewoo again and you shouldn't either. Incase they actually respond to this, which they probably won't, the ticket number is 226337. Daewoo, are you going to redeliver my replacement steam mop, which is now on it's way back to you, or are you going to continue ignoring me, cluttering up my inbox with rubbish about fridge freezers?

I will come back and update this.

8 september 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Dear Customer, We are very sorry to hear of the service you have received. We are currently investigating the issues you have raised and the Customer Service team have responded back today advising that a another replacement has been dispatched via another carrier.
Once again please accept our sincere apologies.
EDIT - Can you please confirm you have received the replacement ?

Beoordeeld met 5 van de 5 sterren

Perfect item

3 september 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 5 van de 5 sterren

Fantastic Service

I must commend Daewoo for their fantastic customer service. When our vacuum cleaner stopped working after 13 months I contacted them. They immediately arranged for a replacement cleaner to be sent. Fortunately I had extended the warranty on line but , even so, I did not expect such first rate service. Thank you.

7 augustus 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 5 van de 5 sterren

Easy website to navigate

Easy website to navigate. Quantity of items amazing. Prices astounding. Quick delivery. I would highly recommend.

26 augustus 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Beoordeeld met 1 van de 5 sterren

Uneconomical with the Truth.

Further to your reply to my review. You stated that Extended Warranty can only be done by EMail or Post. I told you I sent the EW back and it must have got lost in the Post. As a Company you now also lie about how your EW Works. People think again about buying from this untrustworthy Company. This is how this Company treats Pensioner's. I PROVIDED YOU WITH PROOF OF PURCHASE SO PLEASE HONOUR YOUR PROMISE.

1 september 2025
Review zonder uitnodiging
Logo Daewoo Electricals

Antwoord van Daewoo Electricals

We have done a full manual check of all warranties from the purchase date and an additional 4 weeks prior / after this date but unable to locate any correspondance.
Please note no warranty card is required to register the product as one is not supplied we simply need the proof of purchase and your address / email address ?
We offer a free extended Guarantee which is in addition to your statutory rights however this is down to each individual customer on whether they decide to take this out as to the terms provided in the instruction manual that came with the appliance and on the artwork.
Kind Regards
Customer Services

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