Daisy London Reviews 687

Beautiful pieces for jewellery, and happy to help when something needed exchanging. Brilliant customer service and good quality products

I purchased the Estée Lalonde Octagonal Necklace and Harlequin jewellery case in December with some vouchers I’d had for my 50th. Firstly the packaging was stunning, the attention to detail spot on. Both products were beautiful, the design details on the jewellery case stunning. I love when things are so considered and I’m notoriously hard to please. I was super impressed. Not only that I lost the necklace on Boxing Day. I still had the pendant, when I contacted them to ask for a link to purchase just the necklace, they shipped one out FOC. I really didn’t expect that at all. That for me is just exceptional service and why I will continue to purchase and champion this brand. So grateful ☺️ such service ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Easy to use website to help me choose the gift. A prompt delivery and beautifully packaged.

I love my bracelet. It's so shiny and fits well with my other pieces. I ordered this when on offer, so even better with a discount.
Great shopping experience and rapid delivery. I also loved the packaging

Fabulous earrings, beautifully packaged and swift delivery. Excellent quality & service

Delivered on time. Earrings perfect for my granddaughter to wear to school, but still very pretty.

I have owned two "chakra" necklaces now, each has worn back to greenish silver on the pendant within a few months. As far as I know Im not doing anything I shouldn't be.
Initial exchange, and now return via mococo has been swift, but sadly the jewellery doesn't seem very robust at all!

Lovely statement ring, highly effective. Looks good. Great vfm. Very happy with ring, and Daisy always excellent to deal with.

Outstanding customer service. Big shout out to George who arranged for an additional item to arrive before Christmas. High quality jewelry too. I highly recommend Daisy.

I highly recommend this brand. The quality of the jewellery box purchased is fantastic.
I had to contact customer service with an issue, and their response was incredible. I will definitely buy from them in the future!

Daisy is a great company who provide excellent customer services, especially over the busy Christmas period regarding processing refunds. They are very efficient and very friendly. I would definitely recommend this company.

I received excellent service from the customer care team following some issues with my order. There were a couple of problems and the customer care team were easy to contact and always polite and helpful. Particularly with regards to the second issue when they proactively contacted me to explain the further delay. Issues will always happen but I felt the team dealt with the issues efficiently and were extremely helpful.
The jewellery was also beautiful, would thoroughly recommend

I purchased the Polly Sayer Chunky Tidal ring in 18k gold plating for my partner who absolutely loved it.

However, after a few months the ring started to show visible signs of tarnishing and after 6-9 months was almost completely silver.

When I let Daisy know and send them my photos, they were absolutely fantastic about it and instantly sent out a replacement.

Great customer service by George, timely review of my issue on a What’s App communication and received replacement earrings of my choice, with no quibble.
As my broken earrings were no longer available, I could choose a similar value pair which was very amicable and am very pleased overall with Daisy, this was the first time I’d had a broken pair but it was all easily resolved, thanks so very much, happy Christmas Daisy 🎄💝

A very rewarding customer experience! There was a problem with the delivery which was rapidly resolved and dealt with in a pleasant and timely manner.
So unusual these days and a credit to the company and their customer service team.

Iv had problems with gold that tarnished. Two times!

I still give a high grade because of the great customer service and refunding my money for new buys. Now lets hope their silver is better

I’ve been a customer of Daisy London jewellery for years—every item I’ve purchased for myself (or as gifts) has been high quality. The reason for this review is the brilliant customer service they consistently provide—it goes above and beyond. Huge thanks to George in customer service for the amazing response, particularly as Royal Mail was at fault. Fantastic jewellery, great prices and incredible service—you’ve got a customer for life!

very good quality, i bought a ring for my girlfriend, and never tarnish, she received a lot of compliments from her friends:)

I have bought from Daisy several times for myself, family and friends. I have always been pleased with the jewellery and their service. Decent prices for great quality pieces. Very happy customer who will buy more in the future x

George was fantastic sorting my query and I couldn’t be more satisfied with the end result. A really lovely customer service experience.