Daviesandcooper Reviews 

66
TrustScore 2 uit 5

2,0

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Beoordeeld met 1 van de 5 sterren

Do not ever use this company they are total rip off merchants.Sandals ordered nothing like the advert. Arrived in a small delivery bag pushed through the door and on contacting them told must retu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Waited almost a month for delivery of sandals. Supposed to be orthopaedic. When they arrived they were appalling . Cheap. shoddy and definitely not orthopaedic. I would never ever have worn them. T... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I had to wait longer than expected for the delivery as it was coming from China and was getting anxious as ordered shoes for my holiday, but was kept informed. They have arrived in time, and they do... Toon meer

Beoordeeld met 1 van de 5 sterren

Davies & Cooper is a scam. The products they sell are of inferior qualities and the sizes are different from what they say on their website. I bought 2 trainers, the sizes did not match what they... Toon meer


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2,0

Slecht

TrustScore 2 uit 5

66 reviews

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Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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2,0

Alle reviews

(66)

65 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I ordered 2 pairs of orthopedic…

I ordered 2 pairs of orthopedic trainers and I've got to say, they are spot on. Yes they come from china but I don't care as long as they are what I ordered. Excellent quality and fit. Took 14 days to arrive. I'm pleased with the purchase.

1 september 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Thank you for sharing this, really glad the fit and quality worked out well for you!

— Eli

Beoordeeld met 1 van de 5 sterren

Came up miles too small was very…

Came up miles too small was very difficult to return to China,(had to pay to return)so just gave them away.
Found the Company very unhelpful,will not be ordering from them again.

16 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Sorry to hear the sizing and return process didn't work out well for you. If there's anything outstanding we can help with, please reach out via DM or our support email.

Beoordeeld met 1 van de 5 sterren

Wish I’d read the reviews

Wish I’d read the reviews! Wrong colour arrived, quality rubbish, not as shown. You will not get your money back, still waiting for replacement. Avoid!

17 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Sorry to hear this wasn't the right outcome. Please send your order number via DM or to our support email so we can look into the replacement and refund directly.

— Eli

Beoordeeld met 1 van de 5 sterren

Makes out the company is in the UK

Makes out the company is in the UK, no free returns back to China,
Substandard stuff

29 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Our shipping and returns details, including origin, are outlined at checkout and in your order confirmation.

-Eli

Beoordeeld met 1 van de 5 sterren

If I could give them a minus I…

If I could give them a minus I certainly would - I ordered a pair of size 12 men’s orthopaedic slip ins - firstly they were mis-sized about size 9 or 10 at most - in fact they fitted my sone who is a size 9!!!! Secondly they were certainly NOT orthopaedic shoes - soft with no support almost like carpet slippers.
Cheap Chinese labour - they promised to replace them with the correct size - now NO COMMUNICATION FROM THEM - I HAVE ASKED FOR A REFUND - NOW SILENCE - IVE BEEN CONNED YET AGAIN - DONT BUY FROM THEM

28 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Sorry to hear you haven't received a follow-up on the replacement or refund. Please send your order number via DM or to our support email so we can address this directly.

Beoordeeld met 1 van de 5 sterren

This company is 💯 NOT based in the UK

This company is 💯 NOT based in the UK, I ordered some swimwear for my holiday, then was going to order something else,but I checked before I placed any orders just to make sure they were in the UK they said they are based on Wembley, so I just thought I would check people's reviews, only to find they are from China, I would never order stuff from China due to poor quality and sizing issues,I literally ordered yesterday and have tried to cancel only to find out they have a 1 hour cancellation policy, on UK it's 14 days, they are now saying it's clear on the confirmation that it's shipped from Hong Kong, it isn't it's Royal Mail tracked service again leading you to feel it's safe as UK based, I have raised an immediate dispute with credit card company wish me luck, I hate being miss sold and miss lead

28 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Hi Julie,

Our cancellation policy and shipping details are outlined at checkout and in your order confirmation. As you've already filed a dispute with your card provider, we'll continue this conversation through that process directly.

— Eli

Beoordeeld met 1 van de 5 sterren

Load of cheap crap

Load of cheap crap
AVOID .
Wished I'd read reviews first .expensive lesson learned.never again !!!

15 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Sorry to hear this didn't meet your expectations. If you'd like to discuss a return or exchange, please reach out via DM or our support email.

— Eli

Beoordeeld met 1 van de 5 sterren

Wish I could mark this company even…

Wish I could mark this company even lower. Shoes never arrived and no response to my request for a refund, only a suggestion that I check my property to see if I have missed them. Yodel state they have been returned to the sender. Complete no, no, this lot. Keep well clear under any circumstance. They state that they have a UK address, but it is obviously a Chinese con which undermines other, perfectly satisfactory, dealings I have had with the country.

14 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

We're sorry for the trouble and want to get this sorted properly for you. Please send your order number via support email so we can check the delivery status and resolve the refund.

— Eli

Beoordeeld met 1 van de 5 sterren

DO NOT USE THIS COMPANY!!!!!

DO NOT USE THIS COMPANY!!!!!
Why don't you give the option for no stars. I begrudge giving them one.
STOP do not use this company. They are a con. They should be banned by the government. They take your money and don't deliver. They are illegal! Buy elsewhere. Do not use this company. You will lose your money and get no replies. It's a con!!!!

28 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Hi, I'm sorry to hear about your experience and understand the frustration. We'd like the opportunity to look into this properly — could you send your order number via DM or to our support email so we can address what happened directly?

— Eli, Davies and Cooper Team

Beoordeeld met 1 van de 5 sterren

Would never delegate with them again

Would never delegate with them again

28 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Hi, I'm sorry to hear you feel this way. We'd really like the chance to make this right — could you send your order number via support email so we can look into what happened and address it directly?

— Eli, Davies and Cooper Team

Beoordeeld met 1 van de 5 sterren

Wish I'd read these reviews before.

Wish I'd read these reviews before.
More than two weeks and still waiting for my order. My two complaints have generated an automatic response within seconds of my mail - obviously computeer generated.
I tried to get a cancellation and refund but then read that cancellations can only be made within 1 hour of ordering!
What a con. Do not use.

25 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Hi, I'm sorry for the frustration this has caused — this isn't the experience we want you to have, and I'd like to personally step in to help. Could you send your order number via DM or to our support email? I'll look into this directly and make sure you get a proper, non-automated response with a clear resolution.

— Eli, Davies and Cooper Team

Beoordeeld met 2 van de 5 sterren

Halter neck string feels flimsy under…

Halter neck string feels flimsy under weight of heavy bust area, putting uncomfortable pressure on neck nape after short wear time. Disappointing finish.

23 juli 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Hi Elowen, thank you for sharing this and we're sorry this piece didn't hold up the way it should for you. We've passed this feedback on to our design team for review. If you'd like to explore an exchange or a different style better suited to your needs, please reach out via DM or our support email and we'll help you find the right fit.

— Eli, Davies and Cooper Team

Beoordeeld met 1 van de 5 sterren

Extremely poor service

Order good poor quality several e-mails sent poor reply goods ordered June. Terrible customer service still waiting for response.
Would not use or recommend company

13 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Hi dear, I'm sorry to hear you've had to wait this long for a response — that falls well short of what you should expect from us, and I want to personally make sure this gets resolved. Could you send your order number via DM or to our support email? I'll follow up directly on the outstanding emails and the product concern, and make sure you hear back from us properly this time.

— Eli, Davies and Cooper Team

Beoordeeld met 1 van de 5 sterren

Avoid this company

Avoid this company , I wouldn't pay £1 for the shoes and they came from China me thinking it was a genuine uk company. Ignoring my emails so I've lost £25

11 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Hi, Stacy. Thank you for taking the time to share this — feedback on fit and coverage is genuinely important to us and we've passed your comments on to our product team. We're sorry the styling didn't match your expectations for coverage or fabric feel. If you'd like to explore an exchange or return, please reach out to our support team via DM or email and we'll help sort out the best option for you.

— Eli, Davies and Cooper Team

Beoordeeld met 1 van de 5 sterren

Absolute rubbish

Hi, I bought pair of sandals. When they arri Ed they were of very very poor quality.Informed their so called customer support ( ANGIE) who eventually agreed in writing to send a second pair to me free of charge. When I asked for tracking info 10 days after, Angie started being IGNORANT of the fact she agreed to send second pair out to me.the goods come from China. NEVER ORDER ANYTHING FROM Davies & Cooper .Everything comes from china and they are not registered with Companies house in UK.they have 86% negative reviews on trustpilot which tells you everything about them. Don't give up guys/girls chasing them as I have just received a FULL refund.

4 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Hi, I'm sorry to hear about your experience, and especially that a replacement we'd agreed to send wasn't followed through on — that's not acceptable and I want to personally make sure it's fixed. I've checked but I'm not able to locate an order under this review, so could you send your order number via DM or to our support email? Once I have that, I'll take this over directly, confirm the replacement is dispatched with tracking, and make sure you're not left chasing this again.

— Eli, Davies and Cooper Team

Beoordeeld met 1 van de 5 sterren

Terrible Service

Can’t comment on the tankini I ordered as I haven’t received it yet. They keep changing their minds about where it is. Yesterday I was told it had been delivered and today it’s on its way. Absolutely no idea who’s bringing it despite asking. One message said Royal Mail and now I believe it might be Evri. Ordered on 16 August. Never again!!!

That Review is well outdated, it is now 01 Sept and still no parcel despite numerous emails to the support team. Always an excuse, never the refund I have requested.

24 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Hi there, I'm really sorry for the frustration this has caused — this isn't the experience we want anyone to have. Our standard delivery window is 6–12 business days, and I can see this order is right at the edge of that window, so it's absolutely fair for you to expect it by now. I'd like to personally step in and get this resolved for you right away. Could you send us your order number via DM or to our support email? We'll escalate directly with the carrier today and get you a firm, accurate update — and make it right if there's been a delay on our end.

— Eli, Davies and Cooper Team

Beoordeeld met 4 van de 5 sterren

Fabric hand-feel exceeds expectations…

Fabric hand-feel exceeds expectations for this price point—smooth and breathable. Fits like a dream through the bust, though hem is generous for taller frames.

3 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Thank you so much for this thoughtful review! We're so glad the fabric quality stood out for you — smooth, breathable, and a great fit through the bust is exactly what we aim for. Thanks also for the note on the hem length for taller frames; that's genuinely helpful feedback and we'll pass it along to our design team. Appreciate you taking the time to share this!

— Eli, Davies and Cooper Team

Beoordeeld met 5 van de 5 sterren

It took awhile to come from outside the…

It took awhile to come from outside the country but arrived well packaged.
The shoes were exactly as advertised and fit well. Price is s competitive so I am very pleased with this company.

23 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Hi John, thank you so much for taking the time to leave this review! We're really glad the shoes fit well and matched what you expected, and we appreciate you flagging the delivery time too — that helps us keep working on it.

Thanks again for your support!

— Eli

Beoordeeld met 1 van de 5 sterren

Oh dear....I don't like what I'm…STILL WAITING

Oh dear....I don't like what I'm reading on here just now. I'm STILL awaiting some sandals...over due, given the time line by 'Davies & Cooper', whom I thought was a UK company, & that I was DEALING with such...seems the said sandals are coming a long way, from China. !! I've bought sandals this way before, but to be honest, the size was a bit small, for a UK size 5, & I ended up placing them in my local charity shop. At least SOMEONE benefitted...My daughter once told me, (but I'd forgotten this) to ALWAYS CHECK the REVIEWS, before ordering...!! I doubt I'll be ordering ONLINE, any more!!

9 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Hi, thank you for your patience while waiting, and I'm sorry for the uncertainty around your delivery.

We'd like to check on this for you directly — could you reply with your order number or the email used at checkout so we can look into where your sandals are and get you an update?

— Eli

Beoordeeld met 1 van de 5 sterren

I will not be ordering anything else…

I will not be ordering anything else from this company. Poor quality, wrong size, designed for a lady not a gentleman. Don't waste your money on Davies and Cooper.

22 augustus 2026
Review zonder uitnodiging
Logo Daviesandcooper

Antwoord van Daviesandcooper

Hi, thank you for your feedback, and I'm sorry to hear the item didn't fit or match what you expected.

We're unable to locate an order under the details provided. Could you reply with your order number or the email used at checkout so we can look into a refund for you?

— Eli

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