DB FREELANCE LTD Reviews 145

Excellent and quick service, rang ahead to give an ETA.

Brilliant service. Asked for a call half an hour beforehand and we received this as requested. Prompt and efficient.

We had to change our delivery day and were given one very close to the original which was great. The driver phoned us 25 mins before delivery to confirm the drop time. When we opened the door he had already unloaded our rose arch - how he lifted it I don’t know. Awesome service thankyou.

Fantastic delivery service, Josh was above and beyond, last delivery on a Saturday night and he was the first to offer to help carry all the fence panels to the side of the house, an absolute credit to this service.
I would recommend this company to anyone based on this delivery service provided by Josh.
Top bloke.

The driver made contact the day before to explain he might arrive before 7am as ours might well be the first delivery he was going to make yesterday. We did not hear a thing and found he had left the consignment precisely where we had asked him to leave it.
Throughout communication was exemplary, messages were clear and timely.
You driver is a credit to you.

TE delivered a large garden planter this morning. It couldn’t be put just inside the gate as there were some building materials in the way. He went above and beyond in bringing it right into my back garden and even asked me where I wanted it. He was friendly, professional and considerate. I was most pleasantly surprised and very grateful. The delivery was also prompt and on time. Very impressed.

Very quick,excellent communications so that they responded within 12 hours to my request to change delivery time, and delivered same day.

What an excellent service, better than any other delivery company. Lots of updates and, importantly, rapid responses to emails. Delivered exactly as specified and in the time window, a week sooner than the supplier had suggested. Polite, thoughtful and responsive. I couldn’t fault them.

Thanks and appreciation to your delivery driver. Due to miscommunication with delivery slots he went above and beyond to provide a fantastic service. A credit to your company!

Accurate delivery information, time of delivery as expected and a helpful driver who, on request, left my heavy package where I wanted.

Excellent service highly recommended. Notifications were sent throughout. Amazing experience.

Very quick delivery. Received a text before delivery giving a half an hour slot time. Delivery was within that time
Excellent service
I Will be recommending to friends and family

I received notification of the imminent delivery of my parcels via DK. Gifts for my birthday. I knew I would be unable to receive them at the time stated, my husband had a clinic appointment. I left a message with DB asking if the parcels could be left elsewhere. On return they had been neatly stacked according to my request. Excellent response times for both the sender and the recipient. Efficient response line. Very happy to use again.

Excellent service, very quick delivery and being kept updated. And a very pleasant delivery man. Would use the same website again for this reason.

Absolutely Outstanding Service.

What a fantastic delivery service.

Full tracking provided throughout the entire journey.

Unbelievably quick, virtually next day.

Highly professional driver, arrived with a smile, makes a difference.
He ensured the delivery was in good condition and complete.

He even offered to carry the delivery a chosen place on my property due to being heavy wooden planters.

Superb customer services!

Will definitely use DB Freelance, the best delivery service available.

Thank you

DB Freelance Ltd are very customer centric. The responded to my emails very promptly and worked around my availability to receive my parcel. The delivery driver Dave Nlove INNY contacted me just before arriving to confirm that I was at home and to locate my address, as was not on Google Maps. Dave was very friendly. I would defo use this company again.

Excellent delivery service. Items were delivered to exactly where I wanted them putting and the driver was nice and friendly. A really positive experience.

Very helpful and friendly delivery driver , gave update on arrival time and arrived when he said he would highly recommend.

From being advised when you received my Rowlinson product, to the regular updates on progress, the prompt on time delivery and the polite and courteous driver-all first class. Some of the big national delivery services could do with some lessons from you!!

What a refreshing experience I’ve just had with this company this morning…in a world where many organisations just don’t care anymore….great communication, superb delivery drivers, items arrived early! Obviously a well oiled machine starting with great management and ending with an equally great delivery team! Will be my first port of call for all my online garden requirements from now on!..