I purchased a ladies Emporer Armamie watch last year , a couple of numbers have fallen off the face and its stopped working , l have sent 4 emails over the last 2 months no reply, this has a 2 year gu... Toon meer
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Lees wat reviewers zeggen
Great experience from beginning to end. Ordered a christmas gift, but changed my mind on the colour way following the initial (speedy) delivery. Reached out to the team via email, with a response rece... Toon meer
My brand new out of the box diesel watch has condensation on the inner face although it states that it’s waterproof,has never seen water and been in my possession only 24hrs! To my surprise a... Toon meer
Bedrijf heeft geantwoord
Excellent choice, delivery and quality. Safely packaged, delivered when I was told. And plenty of payment options. Overall excellent, 3rd purchase from here now. I haven’t found better prices.
Bedrijfsgegevens
Geschreven door het bedrijf
Designer Watch Shop is an online retailer of authentic men’s and women’s designer watches at great prices. With up to 60% off recommended retail prices, you can shop for high quality, everyday or special occasion watches for cheaper prices in a multitude of different colours and designs. Here at Designer Watch Shop, we want to make sure you are always looking on point.
Contactgegevens
Verenigd Koninkrijk
- contact@designerwatchshop.com
- designerwatchshop.co.uk
4,1
Goed
561 reviews
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Amazing and as described
2 september 2024
Gift
Is stunning, great quality, is authentic, and is well packaged. Better than expected and didn’t take long to get to me. Will make a beautiful gift, and has lot choice on the website. I will use again. Thank you.
4 september 2024
I was surprised to find an Armani watch…
I was surprised to find an Armani watch at this price. The ordering system was straightforward and my watch arrived with 3 days; really nicely packaged and in perfect working order. I was also reassured by the feedback in the reviews that the company dealt swiftly with any problems.
2 september 2024
Great service
2 september 2024
Took too long to refund and not sure it…
Took too long to refund. Cancelled entire order instead of part that couldn’t be delivered.
2 september 2024
Antwoord van Designer Watch Shop
Hello Rowena,
We are very sorry to hear this.
Please message us to this email
contact@designerwatchshop.com
We would be happy to assist you.
Thanks!
DWS Team
Great service arrived as expected,
Great service arrived as expected,
And quality goods.
29 augustus 2024
These guys are amazing
These guys are amazing, not only did the watch arrive on time the quality and the style was outstanding. When we had some trouble with the strap the return was really easy and I got a replacement watched back within days. Fantastic service, highly recommend.
24 augustus 2024
Review zonder uitnodiging
Absolutely superb quality
Absolutely superb quality, service and price. Highly recommend !!
15 augustus 2024
Review zonder uitnodiging
Absolutely Armani at it’s best
Absolutely excellent professional and proficient service
1 augustus 2024
Bought as a retirement gift for a…
Bought as a retirement gift for a colleague. My choice was much approved by my colleagues and at a great price too. Delivered well wrapped and on time.
29 juli 2024
The item was delivered when they said…
The item was delivered when they said and it was what I expected it would be
30 juli 2024
My brand new out of the box diesel…
My brand new out of the box diesel watch has condensation on the inner face although it states that it’s waterproof,has never seen water and been in my possession only 24hrs!
To my surprise and utter disbelief I was contacted by the manager within 12hrs!!
EXCELLENT!!
VERY HELPFUL, understanding and RESOLVED the issue a short space of time.
IMPRESSIVE, great customer care.
Thank you,
Watch looks great
5 augustus 2024
Antwoord van Designer Watch Shop
Hi Adrian,
We noticed your review and are concerned that you may have experienced an issue with the watch. We sincerely apologize for any inconvenience this has caused. Rest assured, this was an isolated manufacturing issue, and we are committed to making it right for you
We would be more than happy to replace the watch for you. Could we kindly ask you to return the watch so we can send you a new one?
We have sent you an email.
Regards,
DWS Team
Fast and reliable service all round…
Fast and reliable service all round can't fault them
5 augustus 2024
Received wrong colour watch but it was…
Thank you, I initially received wrong colour of watch but exchange and communication was good and all happened as promised. Thank you great purchase
5 augustus 2024
Antwoord van Designer Watch Shop
Hello Aleksandra,
We sincerely apologize for the inconvenience of receiving the wrong color watch, especially on such a special occasion as your anniversary. We understand how disappointing that must have been.
As mentioned in our first message, we apologized in the first sentence and provided instructions for the return process. The return form also includes an option for a replacement or exchange, and we are committed to replacing the watch for you.
Please know that this was never our intention, and we deeply regret that our service did not meet your expectations. We genuinely want to make this right for you. If you're open to it, we'd love to arrange for an exchange or offer you a solution that better suits your needs.
Regards,
DWC Team
The watch is a birthday present
The watch is a birthday present for my daughter, the choice, ordering experience and fast delivery was very good.
1 augustus 2024
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