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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I messed up and misunderstood the shipping time. I emailed them in a panic and they shipped me my package express shipping the next day! Saved my butt foreal!!!!!!!!!!! I will forever be a ride or die... Toon meer

Beoordeeld met 1 van de 5 sterren

Hatte mich sehr auf meine Bestellung gefreut, leider hat sie nicht gut gesessen. Jeder Körper ist anders und im Jahr 2026 sollte es möglich sein, davon auszugehen, dass nicht alles passt und man sollt... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an amazing experience with this company. I originally ordered my outfit and it was too large but the process of getting store credit and returning the original so I could size down was swi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I always feel AM-AZ-ING in these bodysuits, and people are always complimenting me and asking me where I got them from! The JOY and inspiration they provide, outweighs any ethical questions about... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

DevilWalking makes clothing out of this world! Find dope collections of rave outfits, costumes, festivals, and goth clothing! Worldwide Shipping!


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

149 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great seller

Great costumes! Quality fabric, patterns and very beautiful costumes.
Fast shipping and excellent customer service!
I will buy again. Totally recommendable!

10 december 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi Martin!

We appreciate your feedback and your kind words a lot!

xoxo,
Devil Walking Team

Beoordeeld met 5 van de 5 sterren

Great quality

Great quality, fast shipping, and excellent customer support on any doubt I had!

16 januari 2024
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi Blue Moon!

Thank you for your feedback!

xoxo,
Devil Walking Team

Beoordeeld met 5 van de 5 sterren

Excellent customer services

Can't fault this company.
Good quality products.
If you have a problem Customer services resolve the issue.

Fast courier Despatch use express service worth the extra money, through DHL fast and
efficient

Such a vast variety of outfits
5 out of 5

27 december 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hey there,

Thank you for your feedback! This means much to us!

xoxo,
Devil Walking Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service = Loyal 4 Life

Purchased a pair of shortalls size small and freaking loved them. For my second purchase I ordered a pair of high waisted shorts size small. I selected a small after checking my measurements with their sizing guide in addition to the fact that the shortalls are small and fit perfect. So I was pretty bummed when the legs were snug. So I reached out to customer service. They replied very quickly and asked for my measurements. Upon remeasuring I realized that I had made a mistake and should have ordered a medium. To my surprise, devilwalking was extremely accommodating and offered me two options for a remedy. I have thoroughly enjoyed my experience with this company will remain a forever loyal customer.

14 november 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi, Mindy!

Thank you for your kind words! We appreciate your feedback a lot!

xoxo,
Devil Walking Team

Beoordeeld met 4 van de 5 sterren

Devil Walking was great!

The shipment tracking was not providing accurate notifications (saying package was "delivered" when it was not). However, I blame that on the courier. When I gave it an extra couple of days and it didn't show up, I emailed Devil Walking. DW (Mel) got back to me within 6 hrs! Mel was attentive and prompt with responses. Before she initially emailed me, she had already reached out to the courier to inquire about my package--Mel was awesome and was keen to help. Before we had to take any actions, my package did eventually showed up at my doorstep. The quality of the outfits were great! You do have to read the outfit description carefully to know what an order will and will not include (not all outfits come as a set). Also, make sure to take measurements and ensure you order the correct size. I'm a short person and tend to have items always a little too long/big, but I took my measurements and the outfits are true to size--super relieved and really satisfied! If you're between sizes, I recommend going up a size as the outfits do fit snug to the body.

30 oktober 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi, Eva!

We appreciate your feedback a lot!

xoxo,
Devil Walking Team

Beoordeeld met 1 van de 5 sterren

Misleading website

I purchased the “EMERALD SKELETON BOOTY SHORTS SET” and it was only the shorts. The word set is literally in the name and all of the pictures are of an entire costume. I paid for expedited shipping since I needed it for an event and was pretty disappointed when only one part of the costume arrived.

They charge $19 for returns as well. It’s barely worth returning.

26 oktober 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi, KD!

We are sorry for your bad experience with our site! We do our best to expose all the information on our website as clearly as possible.

If you revisit our website, you will see a box where you can choose between Shorts, Tops, Arm Warmers, and Full Set. Sometimes, our customers want to buy a separate part of the outfit, not the whole one. You ordered only the shorts, so we shipped only them.

Yes, the return costs $19, but there is a free exchange option + we are always happy to help with the size or any other information.

xoxo,
Devil Walking Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Chose expedited shipping but they went above and beyond to make sure my order was bumped to front of the line to arrive in time for event!

26 oktober 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi, Nicole!

We appreciate your feedback! We always do our best to fulfill all customers' expectations.

xoxo,
Devil Walking Team

Beoordeeld met 5 van de 5 sterren

Their customer service is amazing

Their customer service is amazing. I accidentally put the wrong address in and emailed the customer service line and they fixed it for me and sent it to me within 2 weeks!

22 oktober 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi Madi!

Thank you for your feedback!

xoxo,
Devil Walking Team

Beoordeeld met 5 van de 5 sterren

Cool stuff

I got my outfit on time and loved it!

21 oktober 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi Krissi,

I am sorry that you are not satisfied with the services we provided.

Halloween is typically a hectic season for us, and we do our best to ensure that we deliver all of the orders on time. Unfortunately, there may be unforeseen circumstances that could cause delays beyond our control.

We`d like to assure you that we are doing everything possible to ensure that such delays do not occur in the future. We have implemented several measures to improve our delivery process and ensure that our costumes are delivered on time.

We value your feedback and appreciate your patience. We hope that you will give us another opportunity to serve you in the future.

xoxo,
Devil Walking Team

Beoordeeld met 5 van de 5 sterren

Amazing product, amazing customer service!

I had a great experience with customer surface and really love their product! I had a music festival to go to and was getting concerned about it making it in time so I reached out. They upgraded my shipping for free to make sure I got it in time. It came just in time! The quality was so nice and I felt so good in my outfit! I got so many compliments. Thank you so much’

17 oktober 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi Jazsmin,

Thank you very much for the review. It is much appreciated!

xoxo,
Devil Walking Team

Beoordeeld met 5 van de 5 sterren

I reside and USA

I reside and USA. I made a purchase online. I didn’t realize that I was purchasing from outside the USA. I realized this after reaching out via email to find out the status of my order as I needed this for an event.
I received a reply very promptly from Mel. Throughout the correspondence and dialogue there was never any concern on my part and I felt much better about my order due to promptly replies from the company (Mel)
I received my items and wow!!!! I love it and will order again when I need a fun costume. Great quality and vibrant colors.

20 oktober 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi Tracie!

Thank you very much for your feedback and your kind words!

xoxo,
Devil Walking Team

Beoordeeld met 5 van de 5 sterren

Great fabric

Great fabric, very flattering

17 oktober 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi Agnieszka!

Thank you for your review!

xoxo,
Devil Walking Team

Beoordeeld met 5 van de 5 sterren

Excellent product, great customer service

The product is amazing! The quality is excellent and it's very comfortable. It took a little over two weeks from the time I placed my order to when it was delivered. I reached out to customer service when I hadn't received an update on the status of my order after 10 days and they responded within 24 hours and upgraded my order to express shipping. I do unfortunately have to return it (I just don't need it anymore), but customer service was again super responsive, and the process has been pretty straightforward so far. I would recommend this company.

2 oktober 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi Julianne,

Thank you for your honest feedback! If you ever want to order from us in the future, we'd be happy to assist you.

xoxo,
Devil Walking team

Beoordeeld met 5 van de 5 sterren

Love my outfit

Love my outfit! I had an issue waiting roughly 10 days after ordering and hadn’t gotten a shipped confirmation yet, I reached out to check on it and was met with a response and solution within the 24 hours! There was an issue with the print so it had to be remade to order and they sent it with express shipping since there was such a wait (I had standard shipping originally) now thankfully I received it just in time for my show! I went with a larger size, probably could’ve gone one size smaller but that’s on me and my judgement, still super comfortable and love the fabric and style. It’s pricey but you also get what you pay for and I’d rather have quality over quantity. I cant wait to show it off! Will definitely be ordering from here again.

7 oktober 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hello Madison,

Thank you for sharing your feedback with us. We appreciate it! We are always here to help you with any issues you may have in choosing the right size. Please do not hesitate to reach out to us in the future if you need our assistance.

Thank you for your understanding and support regarding the issue that arose.

xoxo,
Devil Walking Team.

Beoordeeld met 5 van de 5 sterren

Super happy

Ordered express shipping, it arrived a day before it was meant to which was awesome. I live in australia and it surprisingly only took 1,5 weeks to get here. The outfits are amazing.the size guide is very helpful.I got a full body suit, I am heavier in the legs and have small boobs so wasn’t sure what size to go, but went with my hip size, which turned out to be a good call. The material is quite stretchy but I would advise to get a size that is just bigger then you are rather then smaller.
The colours of the outfits are exactly how they are advertised.
One con is that the fabric is not at all breathable and will make you sweat like crazy, but I guess thats the price of you pay to look amazing.
I can’t wait to wear them to my next festival!

18 september 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi Nyke,

Thank you for your feedback! Your thoughts are valuable to us, and we appreciate you taking the time to share them with us.

xoxo,
Devil Walking team

Beoordeeld met 1 van de 5 sterren

Disappointing

Poor customer service, poor advice on sizing - I was advised to go up a size and the leggings turned out to be way toooooo big and baggy and would have fallen down, yet it became my problem to resolve and I am the one out of pocket. I agree with other comments about a lack of response, they I can see they advise 24 hours to reply, however in my experience this is not the case. The designs are fab but the quality of the produce for what you pay is not!! I would personally not shop with DW again for these reasons!

13 september 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi Joanne,

We're sorry to hear about your bad experience.

However, based on the measurements you provided and our size chart, we stand behind our size recommendations. Our website also states that if you are between sizes, it is better to choose the bigger size. We test all our products on ten different body types, but we understand that each body is unique and may not fit the same. Therefore, we recommend that you change the size.

As a gesture of goodwill, we created a coupon for you that covered the shipping fee, but you haven't used it yet.

We made sure to reply to your emails within 24 hours, except during weekends when we do not operate. We hope you can comprehend that we had no further actions to take after explaining the matter to you.

xoxo,
Devil Walking team

Beoordeeld met 5 van de 5 sterren

Excellent service and products

Excellent service, received in time and it was tight!
Good quality, great fit. Have 3 items now and all are fabulous!

Highly recommend!

7 september 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi Deborah,

We appreciate your feedback a lot! Thank you for taking the time to rate us!

xoxo,
Devil Walking team

Beoordeeld met 1 van de 5 sterren

I have only received the shorts and it…

I have only received the shorts and it took over 3 weeks to get here!!!!

17 augustus 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi, Daniella!

We apologize for your unpleasant experience!

You only received the shorts that you ordered, as you did not order any other items.

When you revisit our website, you will notice a box where you can select from Shorts, Tops, Arm Warmers, and Full Set. We understand that some of our customers may only want to purchase specific outfit parts, so we shipped only the shorts you ordered.

If you have any further questions or concerns, please don't hesitate to contact us. We're always here to help.

xoxo,
Devil Walking Team

Beoordeeld met 4 van de 5 sterren

Absolutely amazing outfits but complicated returns procedure

I absolutely love Devilwalking! Their outfits are so unique & I have had many compliments about the purple skeleton UV skeleton flared pants and rave outfit! The quality is top notch but I would say are rather expensive but I consider each piece to be an investment. The returns procedure was difficult for me to follow on one item but I am a techphobe & dyslexic so that could have been just me. I say go for it though as they are walking pieces of art! Sophia

7 augustus 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi Sophia,

Thank you for taking the time to leave a review! We're sorry to hear that you experienced complications with our return process.

We want to assure you that we are working on improving our return procedure to make it more efficient and user-friendly. We have also updated our steps for initiating a return to ensure clarity for our customers.

Your feedback is valuable to us as we strive to provide the best possible service to our clients. Thank you again for bringing this to our attention.

If you ever want to order anything from us in the future, please don't hesitate to contact us. We will be more than happy to assist you.

xoxo,
Devil Walking team

Beoordeeld met 5 van de 5 sterren

Very helpful customer service

Very helpful customer service. Package arrived on time. Order was exactly what I expected. Quality of product was excellent.

17 juli 2023
Review zonder uitnodiging
Logo Devil Walking

Antwoord van Devil Walking

Hi Bianca,

Thank you for your feedback! We appreciate it a lot!

xoxo,
Devil Walking team

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