Placed order on 1st, payment taken but till date 20days down the line, no information about order dispatch or refund request made on 10th. Zero customer service. Never ever advise anyone.
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Lees wat reviewers zeggen
Communication poor but products seem fine. Delivery was advised as 2/3 days via Royal Mail but the order hadn't been dispatched 3/4 days after ordering. I emailed to query, and was sent a dispatch ema... Toon meer
I purchased some fresh rosemary from this store and was blown away by its quality and aroma. It really elevated the dish I was making and I can't wait to use it again in future recipes. I highly recom... Toon meer
DG Stores always provide good quality herbs and teas. The website is clear and easy to use, they offer competitive prices, good secure packaging and reliable delivery. They respond quickly if there is... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Edible Dried Flowers & Petals, Quality Loose Leaf Tea, Roots, Barks, Herbs & Spices. Top Quality with Reasonable Prices
Contactgegevens
Nottingham, Verenigd Koninkrijk
- sales@dgstoreuk.com
- dgstoreuk.com
3,3
Gemiddeld
558 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great products as always
9 maart 2025
Great test and quick delivery.
6 maart 2025
Just ordered some raspberry leaf tea to…
Just ordered some raspberry leaf tea to try and bring on labour. Very quick delivery, and a free sample came too - very happy customer, will return 😀
3 maart 2025
Review zonder uitnodiging
Excellent product and service
Always well packaged, prompt despatch and letter-box friendly. Excellent product and value.
25 februari 2025
I tried to email and get in touch…
I tried to email and get in touch multiple times regarding my order as it was the wrong adress on there, but had no reply or help with the issue. Unsure whether they sent them or not but either way the customer service is non existent. I want a refund
2 februari 2025
Antwoord van DGStoreUK
We understand your frustration and would like to clarify the situation. Your order was processed and shipped as per our standard procedure. However, our store was closed from January 25th to February 6th, 2025, due to personal and health-related reasons, as stated on our website: https://dgstoreuk.com/pages/announcenments This explains why you did not receive a response during this period.
If there was an issue with the address provided at checkout, we unfortunately could not amend it after the order was processed. We recommend checking with your local courier regarding the status of the delivery.
We remain committed to assisting our customers and ensuring satisfaction. If you still require assistance, please contact us now that we have resumed operations.
Best regards,
Dawid
DGStore UK Customer Support
Excellent
Great choice of products really quick delivery, I will definitely use over my previous supplier
17 januari 2025
very bad experience
placed the order 4 days before they close for Christmas, expecting it to be processed and despatch before they close because their delivery policy is 24 to 48 hours after payment. They scheduled the delivery the night before their closure but only posted the order a week after the shipment notification (after the last posting date), as if they want to make sure I can't receive it before Christmas! will not buy from this store again
**I ordered on 10th Dec and still not received the delivery today 21st Dec
10 december 2024
Antwoord van DGStoreUK
Hello. Your order has been packed and dropped off directly with Leicester Royal Mail Sorting Office, we are very sorry for the inconvenience caused by work of Royal Mail during this very busy period
Great quality Ceylon Green Tea
Prompt despatch and delivery, well packaged good quality product, as always.
Thanks
11 december 2024
Product very goog quality
Product very goog quality. I believe I will buy from you again.
22 november 2024
DG Stores always provide good quality…
DG Stores always provide good quality herbs and teas. The website is clear and easy to use, they offer competitive prices, good secure packaging and reliable delivery. They respond quickly if there is ever a query.
14 oktober 2024
I always buy my flower petals from DG…
I always buy my flower petals from DG store.
They are vibrant and perfect my projects.
Thank you
9 oktober 2024
Review zonder uitnodiging
i never received my order
24 september 2024
Antwoord van DGStoreUK
Order has been refunded in full as it ha sbeen lost during transport for which we are very sorry
Value for money…
Bought the little rose buds to make a heart wreath, not used them yet but they look ideal for the job. Lovely colour also nice and firm for glueing to frame.
25 september 2024
I would recommend them
I buy my peppercorns from them each time. It's a nice spicy peppercorns, and I would recommend them.
24 september 2024
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