I have used $5 per month for free calling in Dianhuachina.com for two or three years because my elderly parents can use traditional phone only. My father passed away at his 94 years old. My mom is 90... Toon meer
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Lees wat reviewers zeggen
The most convenient phone card I have ever had. High recommend, it's really great to have a company still focused on phone card while cell phones are so popular, and everyone seems to be using social... Toon meer
We are happy with the monthly fee but the connections still keep dropping out and we have to redial. Sometimes this happens 3 or more times during a single call. You told us that you tried to fix thi... Toon meer
Bedrijf heeft geantwoord
The price is cheap, the answering staff is very patient to answer questions, I asked a lot of questions, she was very patient and answered, I bought a calling card very satisfied, I hope everyone who... Toon meer
Bedrijfsgegevens
Over DianhuaChina.com
Geschreven door het bedrijf
DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.
For more info, visit:
For more info, visit:
We're here to help!
Geschreven door het bedrijf
- 24/7 Customer Service
International Calling to China
Free Calling Apps | 100% Quality Guarantee
- No hidden fees Pay only for the minutes you use. No hidden charges or other fees.
- 1 Minute Rounding You will be charged for your calls by 1 minute rounding.
- $5 Minimum Order Try Voice Credit for a low minimum order and enjoy long international calls.
Contactgegevens
107 Technology Parkway, Peachtree Corners Suite 401, 30092-2909 , Atlanta, Verenigde Staten
- +1 678 528 0398
- customerservice@dianhuachina.com
- dianhuachina.com
4,4
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They increased calling rate to China…
They increased calling rate to China from 2.5c to 4.9c, and sent an email on the day of change.
29 januari 2024
Review zonder uitnodiging
Antwoord van DianhuaChina.com
Hello,
Thank you for reaching out! That is true, due to market conditions and new prices of the local operators, we had to move quick and were forced to increase the calling rates for China in order to keep the service quality high. And we informed our subscribed customers via email.
As we understand, you're subscribed to our spam-free newsletter, so you'll be notified when rates go down.
We appreciate your understanding in this matter.
Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.
Keep in touch!
DianhuaChina.com
Convenient way to make phone call
Convenient way to make phone call, clear voice and good support services.
31 december 2023
Why the China long distance call…
Why the China long distance call monthly plan not exist anymore? We used this feature to call grandma/ senior people who do not use smart phone? Or we chat is free.
I am looking forward your company get the monthly plan back. Thanks
8 januari 2024
Antwoord van DianhuaChina.com
Hi Shine,
Thank you for taking the time to share your feedback. Indeed, the Monthly Plan is not available for purchase anymore, for now at least. This happened due to the recent cost increase for China imposed by our partners.
If you are subscribed to our emails, you'll be notified if the Monthly Plan will be available for purchase again.
Thank you for your understanding!
DianhuaChina Team
It's convenient to use DianhuaChina
I've been using DianhuaChina to call China for years. The quality is good. I used their eSIM cards when I traveled to China. It's convenient and quality was good too.
27 december 2023
Only got 3G connection in Sweden for the eSIM I purchased and the connection was not stable. Very disappointing experience.
Correction: not even 3G! Basically it is useless in Stockholm, Sweden.
11 december 2023
Antwoord van DianhuaChina.com
Hi Tony,
Hello and thank you for taking the time to review our services! We are sorry to see that you experienced issues while travelling to Sweden.
Connection can be influenced by numerous factors, such as network selection, device capabilities or coverage. Therefore, when experiencing issues, we recommend contacting our Support Team directly, so that we can offer the necessary assistance. For any questions, they are available 24/7!
DianhuaChina.com
They solved my problems very quickly.
4 december 2023
good service!
15 november 2023
I just bought voice credit on in-app…
I just bought voice credit on in-app purchase. It is 6.16 but was charged 9.16 from Apple Pay. I was not reminded of extra charge when $6 was pop up. it is weird!!!!
5 november 2023
Antwoord van DianhuaChina.com
Hi Yi Ding Yuan,
Thank you for reaching out! Considering these are in app purchases, we recommend you to contact Apple, as we did not apply the taxes.
If you have any other questions related to this, please contact our Customer Support Team, available 24/7: https://dianhuachina.com/contact
Have a nice day,
DianhuaChina.com
I paid $6.52 just to get $5 credit
I paid $6.52 just to get $5 credit? Why am I, as an iPhone user, has to eat the Apple tax? It doesn't make any sense.
2 november 2023
Antwoord van DianhuaChina.com
Hi Rico,
Thank you for reaching out! Considering these are in app purchases, we recommend you to contact Apple, as we did not apply the taxes.
If you have any other questions related to this, please contact our Customer Support Team, available 24/7: https://dianhuachina.com/contact
Have a nice day,
DianhuaChina.com
Great product great price
28 oktober 2023
Very good advanced option for me who…
Very good advanced option for me who still have lots of relatives in China.
26 oktober 2023
The rate keeps increasing and it is…
The rate keeps increasing and it is already 250% of the rate in 2022.
26 oktober 2023
Antwoord van DianhuaChina.com
Hi Jane,
Thank you for reaching out. The rates go up and down according to the costs on the local market. They reflect a certain market dynamics.
If you've subscribed to our spam-free newsletter you'll be notified when rates go down.
You can get a better price with a calling plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan
Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.
Keep in touch!
DianhuaChina.com
Great phone card to use
21 oktober 2023
The person I talked to for assistance…
The person I talked to for assistance was out right rude.
3 oktober 2023
Antwoord van DianhuaChina.com
Hi Robert,
We are sorry that the interaction with our Customer Support agent has left you with that impression, he was only trying to help by explaining facts and has sent the information to the Technical Support team, so they can further investigate the issue.
Another acces number was provided to you, and we hope your calls are now going smoothly.
Thank you for being with us!
DianhuaChina.com
Not the best pricing
Not the best pricing. But voice quality is good. Connects well every time. Numeric pass codes went through well to the receiving end Unerrored.
30 september 2023
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