Needed this software for a very important job, checked a few companies to see who could offer next day delivery. website stated next day delivery guaranteed if ordered before 2pm. ordered and pai... Toon meer
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I bought a Boblov X1 body camera boasting up to 10 hours battery life. Speak IT solutions either sent me a faulty one or , as the instructions sent with it state, an older A22 model with less than 2 h... Toon meer
Ordered headets from them which showed as available for next day delivery. The order then took 4 days to arrive. When setting the headsets up, one does not work (bluetooth adaptor broken). They then a... Toon meer
I bought the INFINITY USB-3 foot pedal and the Express Scribe Pro software (download) recently from Speak-IT Solutions, using Ebay (Speak-IT solutions = boyshifters on Ebay) and paid by PayPal. Everyt... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Welcome to Speak-IT Solutions. We take pride in offering our customers the most informative and quality service in Digital Dictation. Not only do we supply a wide range of products throughout the Analogue and Digital Dictation range, we also offer advi...
Contactgegevens
B16 0QZ, Birmingham, Verenigd Koninkrijk
- dictaphones.co.uk
2,2
Slecht
24 reviews
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Tread Carefully
Indeed as per other reviews here, terms and conditions are at best in breach of the Unfair Contract Terms Act of 1977. Be extremely careful when ordering so that you do not fall foul.
26 april 2021
Review zonder uitnodiging
Good service and products (INFINITY USB-3 foot pedal + software)
I bought the INFINITY USB-3 foot pedal and the Express Scribe Pro software (download) recently from Speak-IT Solutions, using Ebay (Speak-IT solutions = boyshifters on Ebay) and paid by PayPal. Everything went well. The foot pedal was delivered within 2 days after the purchase. Everything was as described on the Ebay page. I received the licence key for the software per email shortly (within an hour) after I bought it. I contacted the seller prior to my purchase to check the compatibility of my computer with the software. He responded immediately with helpful advice. Both products work fine. Based on my experience, I can recommend this shop/seller and both products as well.
5 februari 2021
Review zonder uitnodiging
Failure to correct shipping/desptach error/customer at loss of cost of order
We were sent an expensive (when the £11.94 charge to ship a letter size envelope to Ireland is included) set of Philips headset foam ear cushions in error instead of the ordered £4.99 Sennheiser items.
We emailed the specified accounts@.. address to raise the problem - presuming that resolution would be straightforward.
No answer....
Phoned 3 days later, to be off-handledly told that a reply could not be expected from that email address. (????)
The agent asked for time to check the matter out, but would not agree to reply by email. (we weren't in a position to take a call that day)
Repeated the request for an email response by email, adding that we also wanted order an additional higher spec set of ear cushions.
Received an answer to the email x3 days later with a quote offering the replacement ear cushions FOC and pricing the higher spec set. There was no mention of additional shipping charges.
Thinking that the company intended to put the higher spec cushions in the envelope with the FOC replacement set (which normal practice said they were already on the hook to ship) we phoned to pay for the higher spec cushions and set it all in motion.
Only to be told (following the agents double checking with a superior) that FOC meant replacement (only) of the original cushions. That he had no choice but to take a second shipping charge to get the replacement set to us - despite the shipment being required as a result of their error.
Which raised the prospect of our being clobbered on top of this with a third shipping charge for the higher spec cushions...
Faced with this unaceptable situation (the company made the original shipping/despatch error but refused to stand over it, while proceeding as they demanded would have resulted in shipping charges o.t.o. £30 or x2 the value of the goods) we advised the agent that we would not pay shipping for the replacement cushions, and would not to proceed with ordering the higher spec cushions.
This isn't acceptable...
The result is that we are at the loss of the £17.93 cost of the original order....
3 augustus 2020
Review zonder uitnodiging
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