Digital Marketing Institute Reviews 

366
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 1 van de 5 sterren

Unacceptable level of service. The login portal consistently crashes with errors, and the password reset process does not work. I have reached out across every available support and admin email, only... Toon meer

Beoordeeld met 5 van de 5 sterren

Michelle was a key part of my postgraduate diploma experience. Her support, guidance, and genuine care made all the difference. She was approachable, kind, and incredibly reliable, always quick to r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It’s an amazing studying platform and all the stuff you’ll learn is worth it and that’s why I give it 5* however after I did my revision of all the lessons and quizzes I found the final exam nothing l... Toon meer

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Bedrijfsgegevens

  1. Volwassenenonderwijs
  2. Opleidingscentrum

Geschreven door het bedrijf

THE GLOBAL STANDARD IN DIGITAL MARKETING CERTIFICATION The Digital Marketing Institute delivers unparalleled learning experiences. Gain an internationally recognized digital marketing certification. Develop your digital skills and advance your marketing career. Founded in 2009 and founded our Global Industry Advisory Council (GIAC) and signed our first educational partner in 2010. We received a €26 million investment from Spectrum Equity in 2016 and opened an office in Brisbane, Australia by 2018. We launched our membership platform and partnered with the American Marketing Association (AMA) to offer dual certification on core course content. We partnered with the Australian Marketing Institute (AMI) in 2021 to deliver industry-leading training and skills development to students in Australia. In 2022 we partnered with Neil Patel Digital to create a new and improved Search Marketing Specialist certification course. We were acquired by BPP Education Group and launched a new Postgraduate Diploma in Digital Marketing in 2023 We are the leading global standard in digital marketing training and certification and have certified over 100k people with 330k+ members worldwide.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

366 reviews

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3 sterren
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4,3

Alle reviews

(366)

28 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The support I got from Alison Byrne was…

The support I got from Alison Byrne was exceptional. After taking the exam and not passing the first time she made sure I could prepare for the resit with enough time and all the support I needed. She is brilliant with how quick she responds. Well done Alison and team.

12 oktober 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Hello Morgen -firstly congratulations on becoming successfully certified! We're delighted to hear your feedback -thank you. Availing of an additional attempt takes some perseverance but is so worthwhile to earn that valuable badge of competency -well done to you.

Beoordeeld met 5 van de 5 sterren

Great support & course

Big fan of the course that we bought, it's useful and the videos and interactive clips make it very interesting. I'm also very satisfied with the support I received when I had a problem, thanks to Alison my issue was immediately resolved, which was super helpful.

11 oktober 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Thanks so much -delighted we were able to resolve your issue!

Beoordeeld met 5 van de 5 sterren

Best course with lots of latest…

Best course with lots of latest advancements in the field of digital marketing with helpful serive providers. Thank to all the people who helped me succeed in the course.

22 september 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Hello Prithvi -thank you very much and congratulations!

Beoordeeld met 1 van de 5 sterren

I completed the masters program

I completed the masters program, everything was great up until my thesis, they carried out online webinars which had about 10 minutes max of actual useful info per webinar. I gave up watching in the end. I found it stressful as if i had any problems they could take 2 or 3 weeks to get a response, if at all.

I passed the course, I’ve been waiting months to get my certificate. I’ve been told the same thing for months, I’m very frustrated. I was promised a free course, which was meant to be added to my profile close to a month ago still hasn’t been added.

Overall i would not recommend this course or company.

22 maart 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Hi Evan -thank you very much for engaging with us. We will be keeping the pressure on the University of Salford for your certification award. Such a huge achievement to be awarded with an MSc in Digital Marketing and we're sorry you're finishing up on a sour note waiting for results and cert. I understand my colleagues have sorted out a short course for you so I hope you continue your learning journey.

Beoordeeld met 5 van de 5 sterren

Grateful!

I recently had a little discrepancy with a payment I made, so I emailed my concerns. Being a large company I wasn't expecting a resolution for my situation, I just wanted to make sure it didn't happen again.

But to my surprise, Alison from the DMI was amazing, kept in contact and escalated my case, which has now been resolved. Very happy and grateful. Thank you!

28 september 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Thanks Lauren and you're very welcome -delighted we could resolve for you.

Beoordeeld met 5 van de 5 sterren

Exceptional Support Team - Making Learning Effortless!

I cannot say enough good things about the incredible support team that has been helping me through my educational journey. Their dedication, expertise, and unwavering commitment to assisting me in even the most challenging situations have been nothing short of remarkable.

From the moment I reached out to them, I knew I was in capable hands. They have a knack for finding innovative solutions to any problem I've encountered, making the often complicated studying process seem effortless. No matter how daunting the issue may seem, they consistently find a way to guide me through it with patience and grace.

What truly sets this support team apart is their genuine care for their students. They go above and beyond to ensure that I not only understand the material but also feel empowered to tackle any obstacle that comes my way. Their encouragement has been a source of motivation for me, and I can't thank them enough for that.

Additionally, their responsiveness is impeccable. It's as if they are always there when you need them the most, providing timely assistance that has saved me countless hours of frustration. Knowing that I can rely on them has transformed my learning experience into something truly enjoyable.

In summary, I wholeheartedly recommend this outstanding support team to anyone navigating the complexities of education. They have the unique ability to transform challenges into opportunities for growth and learning. With their guidance, I have not only survived but thrived in my studies. They are an invaluable asset to any educational institution, and I feel incredibly fortunate to have them by my side.

Thank you, support team, for making my educational journey smoother and more enjoyable than I could have ever imagined. You are true heroes in my book!

25 september 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Hi Dimitri -what a wonderful review thank you so much. It gladdens our hearts when someone goes to the trouble to show such appreciation. We won't always get everything right 100% of the time but we are always willing and mostly able to provide support and resolutions for any and all challenges which may come up. Very best of luck with your continuing studies!

Beoordeeld met 5 van de 5 sterren

Excellent Foundation-Building Course & Stellar Team

I recently completed and passed the DMI Pro AMA course exam, and I am certainly grateful for having taken the course. As someone new to the marketing/digital marketing world, this course really helped establish a solid foundation of understanding for me. The course is very thorough, and although I will likely still need help with some things as I am growing, I feel much more confident in what I am doing due to the breadth of understanding that the course and its instructors provided. The DMI support team was also incredible - shout out to Mariam in particular. They always helped answer any inquiries I had and were kind and patient in the process. Definitely would recommend this course if you're new to the industry and want to develop your foundational understanding!

21 september 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Thank you very much for this lovely feedback. Don't forget you can stay relevant and up to date through our Membership and use the resources to dive into new developments in the ever-changing landscape of all things digital.

Beoordeeld met 4 van de 5 sterren

A tenured professional new to digital marketing

As a tenured professional, but unfamiliar with the granular details of digital marketing, I found the modules informative - the study guides were particularly helpful especially as work commitments constrain the amount of time I was able to spend watching the modules. I learned alot and plan to continue my learning journey. Passing the exam and receive the CDMP certification and PCM certification was very rewarding!

14 september 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Congratulations on becoming successfully certified Rachel! We appreciate the feedback and are delighted to hear you will continue to learn which is so important in this field.

Beoordeeld met 5 van de 5 sterren

Grateful

Hello, digital marketing institute community
I want to share my amazing experience with the amazing instructor MICHELLE that helped me today and everyday and because of their help today i got my assignment 1 grade which is a merit and it is a 68 grade which a top grade.

Because of this assignment now I’m opening my own agency and working hard to reach my goals. Thank you digital marketing institute, Thank you Michelle for everything.

Thank you for letting me live that amazing experience.

20 september 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Really well done to you Nivine and very best of luck with your new venture! Thank you for sharing.

Beoordeeld met 1 van de 5 sterren

I purchased the Strategy and Planning…

Update: Thank you for refunding the exam fee. I have removed that comment from my review. You mentioned you were going to touch-base after seeing my direct feedback, but I haven't received any email yet.

I purchased the Strategy and Planning course. I didn't learn anything new from this course. The course is unnecessarily lengthy, repetitive, and tedious. When I spoke to the salesperson before purchasing the course, he said I'd get live interaction and a class forum. The class forum is completely blank. Most of the instructors only gave examples of British companies which was not relatable at all for a North American student, or they would be able to give examples only related to one particular industry that they'd have experience in, e.g. Richie only gave examples from the Insurance industry. Some simple terms were explained in the most lengthy and complex way unnecessarily. I study every year to stay relevant and fresh, but unfortunately, this course has been the biggest waste of money and the worst course I have ever attended. Thoroughly disappointing experience.

18 september 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Just an update Neha -your exam fee refund is in progress with Pearson now fyi. Best of luck in your exam and if successful of course you will also receive access the newest version on the programme within your membership.

Hello Neha, I saw your direct feedback on our surveys and was going to touch base with you. Your examinations are included in the fee and if you contact me directly we will organise a refund for that. You received a voucher for the exam so did not need to pay. In relation to your programme experience, I'd love to have a chat with you to provide alternatives based on your needs. We especially like to get things right for a returning customer like yourself so I'd appreciate if you'd get in touch directly so we can organise the exam fee refund and discuss next steps.

Beoordeeld met 4 van de 5 sterren

I just completed the DMI Digital Marketing Expert certification

I just completed the Digital Marketing Expert certification and had a good experience. The lecture content of the course was sold, although a bit basic at times (this may not be everyone's experience; I have worked in marketing and web/digital space for many years so had prior exposure to concepts). The assignments were very comprehensive and required much more work than I anticipated. The grading of assignments was fair, in my opinion and feedback from assessors was useful. One are that I struggled with was balancing the course with my demanding full-time job and an young family, so be prepared for that challenge if you are in a similar situation.

1 september 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Hello Kurt and congratulations! Thank you for this feedback and good advice on the commitment needed to successfully complete the programme. It is not easy and a terrific achievement which is why its recognised by industry as being so valuable so we hope you reap the benefit!

Beoordeeld met 5 van de 5 sterren

Withdrawal experience

Withdrawal experience, unfortunately had to withdraw from a course and despite initial communications being slow, once I was handed over to Niamh Halpenny my issue was handled swiftly and I was kept regularly updated. I hope to do a course with the DMI in the future.

11 september 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Thanks Tom -I'm glad we were able to sort things out and hope to see you back in the future.

Beoordeeld met 5 van de 5 sterren

Great course

Great course! Truly recommended. Supportive academic team, relevant content material. A challenging experience but a rewarding one indeed. Get ready to commit time for studying but the support is there constantly. Ultimately, a positive learning experience.

8 september 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Good advice for anyone contemplating the programme and thank you Abigail!

Beoordeeld met 4 van de 5 sterren

The modules were in-depth and…

The modules were in-depth and insightful.

8 juni 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Thank you Varsay -we're glad to hear that! Best of luck with your ongoing studies.

Beoordeeld met 1 van de 5 sterren

Save your money & give this…

Save your money & give this “institution” a wide berth. The lack of direction given by this so called educational body is astounding considering the costs involved.

For a proper digital marketing educational experience I would encourage prospective students to look at a proper, more recognised university body that makes their students a priority, not a CASH COW that the DMI regards their current students.

From my own personal experience the DMI is all about digital marketing to benefit the DMI coffers at the expense of their students.

An expensive lesson learned.

28 augustus 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Hello Niall, I'm sorry to see this feedback. I understand our Instructor walked you through the feedback on your assignment and has offered to further support you. I'm hopeful that we can turn your experience around and can facilitate some extra time etc if required. Ultimately we would like to see you succeed in the programme and reap the benefits of achieving this certification.

Beoordeeld met 5 van de 5 sterren

My journey with the Digital Marketing…

My journey with the Digital Marketing Institute (DMI) has been nothing short of remarkable. What set it apart was the exceptional level of support and guidance that accompanied me throughout the course. The course content was thoughtfully structured, encompassing a diverse spectrum of digital marketing facets that held real-world relevance.

DMI was incredibly accommodating of my schedule, allowing me the freedom to study at my own pace, a vital feature for individuals with hectic lives.

In sum, DMI surpassed all my expectations. Their unwavering dedication to education, attentive support, and adaptability make them the prime choice for anyone aspiring to excel in the realm of digital marketing. I'm genuinely appreciative of this opportunity and wholeheartedly endorse their courses to fellow enthusiasts.

1 augustus 2023
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Thank you Piotr -we're very happy to hear you're enjoying your learning and support.

Beoordeeld met 1 van de 5 sterren

Waste of money, ghosts you when you want to move to a more credible course of theirs.

Most if the theory was pretty basic, youtube 101 stuff.

It's tedious to listen to and the "expert" course seemed more built for beginners.

I paused the course because I was too busy and it was adding zero value with no masters course announced yet.

I was told there is a masters program coming along and the credits earned will play a role in advancing me in that if I did expert as a basis....it apparently does not.

Despite pausing I was hounded to finish and pay too. And when I asked if I could move the payment from the Expert to the post-grad or masters they called, spoke to me, said they would get back and have since ghosted me.

I followed up and have yet to get a reply.

Not a great course if you're qualified. I won't look at people who have been certified by this institute the same.

They are also ALWAYS running promos. So there's no actual urgency, it's just sales.

1 december 2022
Review zonder uitnodiging
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Antwoord van Digital Marketing Institute

Hello Neil, I was disappointed to learn of your dissatisfaction. I understand that my colleagues have explained that a leave of absence can only be authosrised once payment has made in full. Where there is a large gap/absence, we may and in this case have, new iterations of programmes and you have been offered several options. If you would like to use your initial payment for an alternaive programme we will be happy to advise you on what may suit you best. Or as your Education Consultant has reached out to you to say she can also help with continuing a postgraduate or Expert programme.

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