The courier lost my parcel, Chloe at Direct Clothing spent a long time on the phone to them trying to track it. She was so helpful and went out of her way to make sure my replacement parcel arrived be... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Website needs to be updated, doesn’t show updates about delivery and returns Ni online process of return. Quality of clothes is good, but way expensive than top brands in UK
Bedrijf heeft geantwoord
Ordering school uniform.. any parent’s worst nightmare! I can honestly say, I have been SO lucky throughout this whole process, because it’s been easy.. even when colours and sizes haven’t been r... Toon meer
Bedrijf heeft geantwoord
We’ve used Direct Clothing for several years now without fault. Orders are always prompt, accurate and excellent quality. On this most recent order, there was a small mixup, they were super helpful a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Contactgegevens
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, Verenigd Koninkrijk
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4,3
Uitstekend
662 reviews
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Easy to use website
Easy to use website. Easy to order the correct size using the guide.
No issues to comment on
4 september 2025
Antwoord van Directclothing
Thank you for taking the time to leave a review, we are happy to hear that you are pleased with our overall service and glad that you find our website user friendly.
Direct Clothing Team
Excellent service
Excellent service. Had a query and was explained well. Clothes arrived promptly and excellent quality
5 september 2025
Antwoord van Directclothing
We would like to thank you for taking the time to leave a great review.
Direct Clothing are pleased to hear you are satisfied with the quality of the garments and delivery process, as we take great pride in this and are happy to hear it has been reflected with your order.
Direct Clothing Team
Quick efficient serving though it was…
Quick efficient serving though it was for extra large sizes which luckily were in stock.
4 september 2025
Antwoord van Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
‘Computer said no!’
Uniform expensive for what it is and when trying to return/exchange something over the 30day period i was told the system doesn't allow it?
What am I supposed to do with brand new uniform that doesn't fit my child anymore?
I realise every business has policies but this isn't like buying something in a high street store… i don't want a refund but if I could exchange it for something that would be helpful don't you think?… hence the 3-stars!
4 september 2025
Antwoord van Directclothing
Thank you for your review and we take on board your concerns. We would kindly ask you to email customerservice@directclothing.co.uk with the details of the item you are wanting to exchange and which order it relates to and they will look into this for you.
Always quick and ready for local pickup…
Always quick and ready for local pickup at school.
11 september 2025
Antwoord van Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
I went to the actual shop and was told…
I went to the actual shop and was told the items I was after were out of stock and a week later they were available online so I purchased them again online and two weeks later, I have not received neither of the order.
10 september 2025
Antwoord van Directclothing
Thank you for your review and we are sorry that you've had issues with your order. We believe this is now being sorted by our shop and the missing part of your order will arrive soon
Antwoord van Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
Antwoord van Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Excellent customer service!
Excellent customer service, I have been buying the children's uniforms from them for a few years. The staff were always professional and recommended the right uniforms and size! Highly recommended!
4 september 2025
Antwoord van Directclothing
Thank you for your kind review.
As a team we go above and beyond to create a positive experience for all our customers. It is great to see this has been reflected with your experience when visiting our onsite shop.
Direct Clothing Team
Antwoord van Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Antwoord van Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Good day to all thanks for sending me…
Good day to all thanks for sending me this opportunity. I would like to say I was happy I received my package as promised
27 augustus 2025
Antwoord van Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Antwoord van Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Antwoord van Directclothing
Thank you for taking the time to leave a review.
We're sorry to hear you have not had the best experience with Direct Clothing. We have asked customer service to review the emails which we believe has now been actioned
Direct Clothing
Clothes are great but prices are high
26 augustus 2025
Antwoord van Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Great service after I made an error on…
Great service after I made an error on my order.
1 september 2025
Antwoord van Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Very unhappy
Very unhappy
I purchased a school tie on this website, unfortunately my child is unable to wear it !
The website did not explain that the product was a clip on tie !!
1 september 2025
Antwoord van Directclothing
Thank you for taking the time to leave a review.
We're sorry to hear you have not had the best experience with Direct Clothing. We take on board your concerns and feedback.
Regarding the clip on tie, the school requested for clip ons to be supplied
Direct Clothing
Items ordered were delivered quickly
Items ordered were delivered quickly. Will order again
22 augustus 2025
Antwoord van Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
Antwoord van Directclothing
We would like to thank you for taking the time to leave a great review.
Direct Clothing are pleased to hear you are satisfied with the quality of the garments and delivery process, as we take great pride in this and are happy to hear it has been reflected with your order.
Direct Clothing Team
Regularly send out the wrong skirts…
Regularly send out the wrong skirts that aren't adjustable when they are advertised as being, sent out the wrong size shirts too. Not impressed
21 augustus 2025
Antwoord van Directclothing
Thank you for taking the time to leave a review.
We're sorry to hear you have not had the best experience with Direct Clothing. We take on board your concerns and feedback
Direct Clothing
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