Direct Window Co. Reviews 770

From meeting Tom at the showroom, to having the composite front door fitted by Ian, we are very pleased with Direct Windows. We explained to Tom what we wanted and he made sure he got all the details correct. The fitting of the front door by Ian is excellent, the fit and finish are top notch, we are very pleased with the new door, we would definitely recommend Direct Windows.

(70720)
From ordering the door and arched frame at the Blackpool showroom to the surveyor arriving to measure for the same we were pleased with Direct Window Co. The day finally arrived to having the same fitted and we were not disappointed. Everything ran so smoothly with the removal of the old door and frame and the installation of the new. We are really pleased with the quality, service and experience from Direct Window Co. We will return.

Thoroughly recommend Direct Windows for the installation of out new front door. The whole process from obtaining a quote to the installing of the door was handled professionally and within timescales that suited me. Staff are very knowledgeable.

Excellent job very professional great job with great finishes, would highly recommend

Ian arrived as advised and got on with installing the new door. Dealt with anything unexpected in a calm manner ensuring that the finished result was excellent. Took away the old door and left everything neat and clean.

Great company, love my new door, was fitted brilliantly
(70795)

Our door fit was difficult due to poor workmanship from our builder but Wes worked really hard to ensure it fitted well and looks perfect.

After my initial hesitation regarding replacing my timber framed windows with UPVC, I visited the Preston showroom early in December 2025. After my insistence that I was just having a 'browse' I was assured that was okay and to ask if I needed any assistance. On my way out I was pleasantly surprised to be offered either a bottle of wine or box of chocolates(must just be a Christmas thing?) just for calling in. After a couple of days I booked an appointment. Salesman Joe came out, no hard sell just went through options etc, gave quote which was surprisingly a lot less than I expected, and I decided to go ahead. Slight delay in my expected fitting date which was hopefully, but not promised, before Christmas, this did not transpire but was scheduled for mid January (on reflection was not a bad thing). The beyond excellent installations team Graham and Carl arrived dot on time, worked very hard over a day and a half, respected my property and made very little (if any) disruption or mess, and I now have my beautiful new windows. Direct windows and their excellent employees thoroughly deserve the 5 star rating and I would double that if possible. I would have no hesitation in recommending them to any discerning purchaser wanting a top quality service from start to finish.

Great experience from start to finish. Would highly recommend

I had a new front door via Direct Window Company, it was an excellent experience from visiting the showrooms through to the fitting of the door. Friendly professional staff and top quality materials. (ref 0202939 )

Highly recommended
From start to finish
Choosing windows and doors in the Preston showroom, Jason the surveyor double checking everything
excellent job
Finally just 6 weeks later and the fitters where professional respectful and did a fantastic job
We love how light and bright everything looks it’s also a lot warmer
Thankyou everyone who helped start finish 0202911

Clear communication and a good quality product, well-fitted by Paul!

Great product, great price and excellent communication. Fitter came on a Saturday which was great and left the area clean and tidy, order 70730

Direct Windows are a very good company to deal with. Punctual, always arrived when they said the would. No hard sell from the salesman, just clear concise information. Great service from the surveyor. The guy who fitted the windows was very quick.. 6 windows put in in 1 day. No mess and all the rubbish removed. All three Direct Windows representatives were polite, friendly and knowledgeable. Would highly recommend the.

I would highly recommend Direct Window Co for works, I have had my second door put in today after being broken into the fit me in to install really quickly and kept in mind my urgency, communication was brilliant from start to finish, Georgia is fantastic and Wes the installation man too. Credit to the company. Really pleased with the service and the end product.
Ref R70743

New windows at the front of house. Everything from ordering to fitting was great and what a cracking job by Jordan the window fitter from Wigan. Very pleased.

Pleasant staff both at the showroom and during installation.
I was very satisfied with all aspects, from purchase to final completion.
I highly recommend this company.

We had our 3 front windows fitted this week. We are very happy with them. The two guys who installed them were very efficient and pleasant. They brought dust sheets to ensure everywhere was kept clean. After installation they cleaned up everywhere and even hoovered. Very impressed and very happy. Contract 70669

This company installed the doors and windows in our new build for the developer. The quality of the workmanship is quite alarming and the after sales care is awful. After many months, several no show appointments and several failed attempts, the doors still do not shut properly.

Paul did a great job fitting our new stable door and window. Very professional and polite. Cleaned up after himself. Would highly recommend Paul and direct windows. A positive experience from start to finish.