It was fairly straightforward. My only problem was in having to view IPad & iPhone screens to fill out the necessary 15forms when trying to purchase a VisionAid product that I needed to help me fill... Toon meer
Bedrijf heeft geantwoord
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Well to start i would like to thank you for excepting to your company and for helping my dog willow now she has had her scan she will get her treatment soon I would score you guys 10 out of 10 every... Toon meer
Bedrijf heeft geantwoord
website is a bit buggy, you don't get indications on which fields are mandatory so if you filled the form wrong you wouldn't know where the issue is
Well, having Octopus Energy as my supplier for many years we thought it time to look into Solar Panels, this is backed by DivideBuy making it really easy to finance over a number of years. We wen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2014, DivideBuy is a UK based consumer retailer credit provider, offering interest free finance in a simple, straightforward way for retailers and consumers. Our customers can spread the cost of their purchases from 2 to 12 months with hundreds of shops to choose from. Monthly instalments are chosen by you to suit your budget, all interest free and with no hidden fees. Plus, with your online account, you can see the status of your orders, make early repayments, and manage your personal information, all without having to contact us. Now that's smart.
Contactgegevens
First Floor, ST5 1HH, Newcastle-under-lyme, Verenigd Koninkrijk
- 0800 085 0885
- hello@dividebuy.co.uk
- dividebuy.co.uk
4,4
Uitstekend
4K reviews
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Antwoord van DivideBuy
Thank you for your review Alan!
We're glad everything went smoothly for you. Thank you for your feedback; we appreciate it very much.
Kind regards,
The DivideBuy Team
Quick and easy to put in place.
2 februari 2026
Review zonder uitnodiging
Antwoord van DivideBuy
We're happy to hear that the installation was quick and easy! Thank you for your positive feedback; we appreciate it.
Kind regards,
The DivideBuy Team
Antwoord van DivideBuy
Thank you for your review Connor!
We're happy to hear that you found the process simple. Thank you for your positive feedback and for recognising our service.
Kind regards,
The DivideBuy Team
Straightforward and easy to use
Straightforward and easy to use. Would like to see an app though so I can keep an eye on my spending and balance next to my other similar apps. For that reason I’ve scored it 3*.
30 januari 2026
Review zonder uitnodiging
Antwoord van DivideBuy
Thank you for your feedback Tommy. We appreciate you finding our service easy to use. We acknowledge your suggestion for an app to monitor spending alongside other apps, and we will consider this for future improvements.
Kind regards,
The DivideBuy Team
Easy read
Easy to follow instruction .Help there if you need it.
30 januari 2026
Review zonder uitnodiging
Antwoord van DivideBuy
Thank you for your review Chris!
We're happy to hear that our instructions were easy to follow and that our support was helpful. Thank you for your positive feedback!
Kind regards,
The DivideBuy Team
Some issues but great support got it sorted
I had some issues with processing down to having an old account I'd forgotten about, having recently moved and my card/bank details being different and various other issues. Support on live chat were great and quickly got it all sorted and now have a great 2 year 0% deal allowing me to get the stuff I wanted.
30 januari 2026
Review zonder uitnodiging
Antwoord van DivideBuy
We're happy to hear that our live chat support team was able to quickly resolve the difficulties you encountered with your account, address your change of address and new card details, and provide you with a great deal. Thank you for your feedback.
Kind regards,
The DivideBuy Team
Simple straightforward process
Simple straightforward process
27 januari 2026
Review zonder uitnodiging
Antwoord van DivideBuy
Thank you for your review Paul!
I am glad you found the process simple.
Kind regards,
The DivideBuy Team
Antwoord van DivideBuy
Thank you for your review Jeremy!
We're so happy you found it easy to use and safe. Thank you for your positive feedback; we appreciate it.
Kind regards,
The DivideBuy Team
helpful staff
The staff, specially the portuguese lady, were very helpful and explained very well about the products. We loved the pillows and can't wait for the mattress to arrive
25 januari 2026
Review zonder uitnodiging
Antwoord van DivideBuy
Thank you for your review Mr Rios!
We're happy to hear that the staff member was so helpful and informative! We appreciate your positive feedback regarding the pillows, and we hope you enjoy your new mattress when it arrives.
Kind regards,
The DivideBuy Team
Antwoord van DivideBuy
Hi Jayne,
We're happy to hear that our service was quick and easy for you. Thank you for your positive feedback; we appreciate it.
Kind regards,
The DivideBuy Team
My experience applying with DivideBuy…
My experience applying with DivideBuy went really great. The application was straightforward and so easy to use.
15 januari 2026
Review zonder uitnodiging
Antwoord van DivideBuy
Thank you for your review Wendy.
We're happy to hear that your application experience was straightforward and easy. Thank you for taking the time to share your positive feedback with us; we appreciate it!
Kind regards,
The DivideBuy Team
Excellent service
Excellent service, polite throughout the process. Always available to answer any questions and very helpful. Would recommend to anyone
12 januari 2026
Review zonder uitnodiging
Antwoord van DivideBuy
Thank you for your review Sheila.
We're happy to hear that our service met your expectations! We appreciate that you found our team helpful and available. Thank you for recommending us!
Kind regards,
The DivideBuy Team
Easy application process.
15 januari 2026
Review zonder uitnodiging
Antwoord van DivideBuy
Thank you for your review James.
I am happy to hear that you have found the application process easy.
Kind regards,
The DivideBuy Team
Good around service car collection and…
Good around service car collection and kept upto date
16 januari 2026
Review zonder uitnodiging
Antwoord van DivideBuy
Thank you for your review Terence.
We're happy to hear that you were pleased with your car collection and updates. Thank you for your positive feedback and your time!
Kind regards,
The DivideBuy Team
Easy to use
Easy to use
Quick decision
Interest free
What’s not to like
Used them for several big purchases
30 december 2025
Review zonder uitnodiging
Antwoord van DivideBuy
Thank you for your review Joanna!
We're happy to hear that our easy-to-use service and quick decisions have been beneficial for your big purchases with the interest-free option.
Kind regards,
The DivideBuy Team
Easy and quick to use
Easy and quick to use! Excellent service!
28 december 2025
Review zonder uitnodiging
Antwoord van DivideBuy
We're happy to hear that our service was easy and quick for you. We appreciate your feedback!
Kind regards,
The DivideBuy Team
Worrying experience
The fact that your service won't work with adblocker, when every other financial institution I use has no issue with them. It makes me worried what it is you're wanting to access and/or send to my computer.
And then there was the issue with the 3d checks from my bank, with which it failed about 8 or 9 times, using both multiple cards directly and with them via Google pay, yet the bank had no knowledge of it being requested.
Took about 1½ hours with the help of someone from your support chat, who was really helpful, but it shouldn't have needed to get to that point.
5 december 2025
Review zonder uitnodiging
Antwoord van DivideBuy
Thank you for your review James. We appreciate you sharing your experience. We're sorry our service's adblocker interaction and the 3D check issues caused you concern and frustration. We will take your feedback on board, and if you need any further support, please do get back in touch.
Kind regards,
The DivideBuy Team
No messing about boiler done same day
No messing about boiler done same day
8 december 2025
Review zonder uitnodiging
Antwoord van DivideBuy
Thank you for your review Tanya. We're happy to hear that we completed your boiler service quickly! Thank you for your positive feedback; we appreciate it a lot.
Kind regards,
The DivideBuy Team
Very easy to apply quick response
7 december 2025
Review zonder uitnodiging
Antwoord van DivideBuy
Thank you for your review.
We're happy to hear that the application process was easy!
Best wishes,
The DivideBuy Team
breaching GDPR refusing to delete data
won't delete my account. basically holding my data hostage, even tho I have no outstanding debt and there was a data breach on their side ( according to Apple ) easy enough to get credit with them otherwise.
Spoke to someone there and they have refused to delete my data, I will be pursuing this as it is illegal
30 november 2025
Review zonder uitnodiging
Antwoord van DivideBuy
Thank you for taking the time to feedback your comments, Aaron.
We're sorry to hear about your experience with regard to removing an account. I am afraid that, for security purposes, we are unable to discuss this via social media, and we do apologise. We appreciate this may not be the outcome you had hoped for.
If you would like to discuss this further, please contact us on our live chat facility that is accessible on our website: https://dividebuy.co.uk/help/ or send our team an email to customerservice@dividebuy.co.uk and they will be happy to help.
Kind regards,
The DivideBuy Team
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