Customer service and speed of delivery were without fault. It seemed the order arrived to my hotel room within 15 minutes - the ice cream wasn’t even melted! The cookies were fresh and good but not gr... Toon meer
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Lees wat reviewers zeggen
Started off strong. Fast delivery, beautiful ring. However it was too small for me, despite being my usual size.I'd emailed in asking if I could exchange it to which they said they would be more tha... Toon meer
I’m absolutely in love with my piece from Divon Jewellery! The quality is undeniable, you can really feel the craftsmanship and attention to detail in every aspect. It’s elegant, timeless, and adds th... Toon meer
Order placed 12/25. Today is 1/10/26, still no delivery and no expected date of delivery yet. I’ve tried reaching out to customer service requesting assistance but they just say to wait. The delivery... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Namaaksieraden winkel
- Winkel in modeaccessoires
- Juwelier
- Juwelenhandelaar
- Sieradenontwerper
- Sieradenwinkel
Geschreven door het bedrijf
Founded in February of 2021 and based in London, Divon is a movement for creative unique Jewelry for people to discover their style. We strive to create unique Jewelry that encourages our members to tap into their creativity and explore their personal styles using the finest material for a Lifetime. Each Divon piece is crafted one by one. Putting all our Passion into every detail.
Contactgegevens
60A-60B WALM LANE, NW24RA, LONDON, Verenigd Koninkrijk
- 07587768788
- infodivon@gmail.com
- divonlondon.com
3,8
Goed
135 reviews
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful.
Beautiful product with a nice length chain. I got both Silver and Gold, and was very happy with both!
Also very quick delivery.
1 juli 2025
Eccellente
17 juni 2025
The chain was found broken upon…
The chain was found broken upon delivery, right out of the box. Very disappointing. Delivery also took nearly three weeks, advertised as 5-7 days.
6 mei 2025
Antwoord van divonlondon.com
Hi Jared,
We’re truly sorry to hear that your chain arrived damaged and that your delivery took longer than expected. That’s definitely not the experience we aim to provide. We’ve just sent you an email so we can resolve this for you immediately. Thank you for bringing this to our attention we’re here to make it right.
Warm regards,
Marios
Antwoord van divonlondon.com
Hi Daniel,
We’re thrilled you’re happy with the product and truly appreciate you taking the time to share this.
Kind regards,
Chris
The site is visually beautiful and…
The site is visually beautiful and super easy to navigate. The photos show exactly what you’re getting. Ended up with the Tears of Joy Earrings and I’m in love with the pearl and hoop combo.
20 april 2025
Review zonder uitnodiging
Antwoord van divonlondon.com
Hello Tomislav,
Thank you for your lovely review. So glad to hear you love the earrings and the site felt easy and clear to use that means a lot to us.
Best,
Chris
I haven’t receive my order
I haven’t receive my order ! Since the 14 april i’am waiting ! I sended 2 mails and no one answered me!
14 april 2025
Antwoord van divonlondon.com
Hello Dino,
Thank you for your feedback, and I’m truly sorry if you felt like we didn’t respond we did reply to all of your emails, but it’s possible our responses ended up in your spam folder.
We can confirm that your order has now been delivered. If everything is in order, we’d be very grateful if you could consider updating your review.
We really appreciate your support and understanding.
Best regards,
Chris
Was really impressed with the quality…
Was really impressed with the quality when my order arrived. The finish is smooth and the weight feels just right. Wore it all day and barely noticed it was on—super comfortable.
5 februari 2025
Review zonder uitnodiging
Satisfied overall
The order took a month to arrive, so they get dinged a star for that, but otherwise happy with the jewelry I received. The "W" ring was a little more matte than I expected, but still looks nice. Rope chain and "youth" pendant came as advertised.
30 maart 2025
Bijoux
Le pendentif est superbe!! La bague aussi mais elle n’est pas de la bonne grandeur😢. Je ne peux pas la porter. Bcp trop petite!!😢
20 februari 2025
Antwoord van divonlondon.com
Hi Robin,
Thank you for the great review! We’re so happy to hear you loved the item, delivery, and packaging. Your feedback means a lot to us!
If you need anything else, feel free to reach out. Thanks again!
Best regards,
Marios
Beautiful Jewellery I loved my necklace…
Beautiful Jewellery I loved my necklace made so well and I can’t wait to wear it , I had to contact the company regarding an additional purchase and I was met with great kindness and helpful information.thank you ,I will be returning to purchase other items .
Kind regards
13 februari 2025
Antwoord van divonlondon.com
Hello Valerie,
Thank you for your kind words! We’re so glad you love your necklace and had a great experience with us. We look forward to welcoming you back for more purchases!
Best regards,
Marios
My package hasn’t arrived yet and I…
My package hasn’t arrived yet and I haven’t received any updates.
5 februari 2025
Antwoord van divonlondon.com
Dear Nele,
Thank you for sharing your feedback. We deeply apologize for the delay in receiving your order. After tracking your package, we found that it cleared customs on February 10th. We are currently working with DHL to get more information about the delivery and resolve this issue as quickly as possible.
We will keep you updated and ensure you receive your order as soon as possible. Thank you for your patience.
Best regards,
Marios
I never got my necklace and when I…
I never got my necklace and when I tried to contact the company they did not listen or help me.
27 november 2024
Antwoord van divonlondon.com
Hi Rowan,
Thank you for your feedback. We truly apologize for the inconvenience caused. Upon reviewing the tracking details, it appears that your package was delivered on 04/01/2025. Please check again and feel free to confirm if you were able to receive it.
If you’ve received the necklace, we kindly ask if you could update the review, as we strive to maintain a positive experience for all of our customers. If you need further assistance or have any other concerns, please don’t hesitate to contact us.
We appreciate your understanding and support.
Kind regards,
Marios
Amazing Jewelry
Amazing Jewelry. I love the rings designs. Thank you
15 januari 2025
Review zonder uitnodiging
Amazing quality and very fast shipping…
Amazing quality and very fast shipping to Greece !! ✨
9 februari 2025
Review zonder uitnodiging
Great quality, Minimal yet stylish design.
I purchased several items from Divon and I was very pleased with the quality, price and overall style . They are easy to mix & match and can be worn with any outfit from day to night .
My friends commented on my Helios necklace so I decided to gift it to many of them for their Birthday .
Packaging is a bonus too.
2 februari 2025
Review zonder uitnodiging
Great Designs and amazing quality
Highly recommended for those who appreciate beauty and craftsmanship!
10 augustus 2024
Review zonder uitnodiging
One of the best brand experiences
One of the best brand experiences. All the standard things you would expect were above average - packaging is nice, quality and design is great. Thank you guys!!
28 januari 2025
Review zonder uitnodiging
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