rather horrified by my experience so far and it looks like im not alone. #211605 never got a dispatch email, or anything. i gave them the grace of about a week. contacted and in 20 minutes got an emai... Toon meer
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Really surprised at the negative reviews. Ordered my first product for next day delivery. It didn't come up as posted,so contacted customer service. They said "If it doesn't come by the next day,we'll... Toon meer
E-mailed them several times, No response, done an online request form for someone to contact me, No one called, Tried phoning the customer service phone number, No answer. Used up my points that I’ve... Toon meer
My order arrived fairly quickly and the e liquids I received are okay (apart from requiring herculean strength just to get the bottles open). I don't believe I got the amazing bargain that's advertise... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
DIY E-Liquids UK provides you premium e liquids, flavour concentrates, DIY vape juice supplies, vape kits, vape mods & vape accessories in versatile range.
Contactgegevens
Unit 1a Millard Industrial Estate, Cornwallis Road, B70 9BY, West Bromwich, Verenigd Koninkrijk
- 0330 135 9440
- info@diyeliquids.co.uk
- diyeliquids.co.uk
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always great quality and reliable
Have been buying e-liquids from these guys for years.
Always great quality and reliable.
Would highly recommend DIY E-Liquids.
Keep up the good work 👍
Great service
Top notch service
Nice easy transaction ,quickly delivered and safely wrapped no damage in transit 5 star service thankyou
I purchased some empty vape bottles…
I purchased some empty vape bottles from them. They turned up fine but each bottle would leak when filling my vape, one of them the cap actually popped off leaking liquid everywhere. i e-mailed to get a return started or refund and they didnt reply. i just e-mailed again and their e-mail is returning disabled recipient address error. i assume they blocked me perhaps.
Very good delivery
Very good cant fault them
Scam site
Scam site , don’t ever use this site !!!! Placed order they called 2 days later saying out of stock and would issue refund , 15 days later still no refund . They don’t answer calls and respond to emails . This site needs reporting for fraud and theft !!!
Poor customer service. Long delivery times
Made order on Thursday 13th Nov still waiting for it on 18th Nov. Royal mail website says they are still waiting on it. And did e liquid don't answer emails or phone. Would have been quicker for me to walk to there shop and pick the order up. And that would have been over 300 miles. Poor customer service. First and last order. Got a dat before I contact bank and look at getting my money back.
Out of date e-liquids Order #203987
Order #203987
On 26/09/25
I ordered 30x various e-liquids. Delivery was quick.
Upon delivery i noticed 15 of the 30 e-liquids were past there use by date.
I emailed DIYE-liquid on the day of delivery, explaining the situation and requesting for them to be replaced.
DIYE-liquid replied within 24 hours apologising saying this was not up to there usually standards, requesting photos of the issue. All very positive.
I took photos of the invoice and the out of date e-liquids and sent this to DIYE-liquid on the same day of their reply.
Unfortunately this is when all communication stopped, I sent follow-up emails to DIYE-liquid without reply.
Very disappointing
I had been using DIYE-liquid for around 18 months prior to this issue.
Never buy again!!!!
Didn't recieve my money back.
Took my money and did not receive my items. Told me the items were discontinued so should have had a straight refund.This was 28th Aug.
After countless emails and phone calls and them fobbing me off to say they processed it and still nothing 2 months on.
Never dealt with such awful company.
Received my order which was incorrect
Received my order which was incorrect, 2 of the concentrates were the wrong flavour profile. I tried to contact by phone, the phonr No is out of service, used the contact form on the website , no reply, used the E Bay contact form , no response, all I wanted was to send the incorrect items back & to to receive the correct items, I have been trying to contact them for 3 months now & have given up & will never use again, which is a shame as their concentrates are quite good , not matched, however by their customer service.
Very good 👍 choice of fruit flavers in…
Very good 👍 choice of fruit flavers in the mystery box l orderd. and only took a couple of days to be deliverd
Ordered over two weeks ago but still…
Ordered over two weeks ago but still not received any items. Tracking from royal mail shows still waiting to receive items!!! I have sent several emails but had no response from this company. Waste of time. I just want a refund as I have had to order from elsewhere.
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