DomiDocs, Inc. Reviews 304

Michael was knowledgeable and pleasant. I got a good price and I have been with them since 2022. They let you know immediately if something is wrong.

Your company lets me destress knowing your company is protecting my 4 homes. I see so many people going thru a rough time on T.V. stealing their homes. I am so happy I found your company. I tell everyone at work they should protect their homes with your company. Your company is on top of things when I read the newsletter monthly. Account is user friendly too. Love that. Your friendly and really care about me as a customer. Your sincere in what you do. I love you guys! Thank you so much!!!

If one realizes the pride and money that goes into home ownership, they will certainly get this coverage, Yes, I had family actually laugh at me for doing this, I am pro active and this policy is great No AI communication you speak to live pros when questions come up. Family no;longer laugh because at least some of them checked the statistics on people stealing there home, yes stealing there property give them a call there the friendliest ever before you laugh ask questions, its a very small price to pay for monthly reports and property value information

No wait time. Very fast reply to my question regarding an alert. The fact that I received an alert showed me that DomiDocs is up to speed. A recent change to my local tax collector's format on property tax bills caused the alert. Just routine, but happy to see it was noted immediately. Glad to be a customer of DomiDocs!

Thiago, Was very courteous, knowledgeable and quick. Very nice. Victoria

Very great place to feel SAFE while you're going on with everyday Business. I'm protected my home is protected. Sincerely Tracey Lee

I have been a customer of DomiDocs for the past year and half.
This morning I called regarding an alert that I received a couple of days earlier, and Stacy was able to answer every question with ease and professionalism.
Thank you.

Great service, I listed my property for sale and received an alert right away. The customer service reps are always attentive and helpful with questions. Tiego helped me this time around and he was great— extremely professional and provided me with top notch service.

Today I spoke with Customer Experience Representative Thiago. Initially I called about an alert which he resolved for me in short order! Then I asked him about how long until our protection plans have until they must be renewed and, again, he gave me the precise information I needed right away! He also updated/confirmed our contact information which was just as important. The last issue was that I was having some difficulty checking alerts once I log on into our DomiDocs Homelock accounts. Thiago “walked me through” the steps and I was able to understand the next time I need to check. I can unequivocally say that Thiago provided me with superior customer service. He is very knowledgeable, patient, articulate, and CUSTOMER-FOCUSED! His professionalism, demeanor, and work ethic are a highly favorable reflection of your company. I recommend that his manager formally recognize Thiago’s job performance and seriously consider him for a fast-track promotion!

Thiago was knowledgeable and helpful. He answered all my questions.

A kind and caring individual who immediately assisted with a phone call. Thank you!

Had trouble logging in as I could not re-set my password. Also, I am visually impaired and have an issue with the 'clutter' on your website.

Shari was very helpful and patience with me as I moved around the sitel

Shari helped me and reviewed the services I am receiving from your company. She also reminded me of the discount I will received by buying your services for 3 years.

Shari, my customer service contact, answered all my questions and was patient in listening to my reasons for wanting fraud protection for my house. She called me back the following day after I got the Homelock coverage. She kept her promise to call back the next day which shows integrity and following through on a promise.

customer service agent was very prompt, complete, and gracious.

in today's world i really appreciated it.

Great service. Spoke with a person directly who answered my questions.

I called to request a copy of my deed and was able to get the ball rolling and within the hour I received my deed via email. My experience with DomiDocs has always been excellent.

They are always helpful and professional.

This is my first experience with HomeLock and it was great to see that they are on the job. I was notified of an alert and when I checked into it, the online representative was very helpful in helping me to understand what the alert was and what action I needed to take. Very impressive.

The customer service rep was great. Answered my questions clearly and simply.

You went into detail about your whole program.