It was a relief to start working with DooU on my success in obtaining weight loss and weight management. There is a simple assessment to complete to make sure that this is the correct plan for your he... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
It was smooth, seamless process to obtain a prescription when doctor ignored my need for weight loss as a type 2 diabetic. Source of diabetes is weight and solution is to reduce weight not managing s... Toon meer
Bedrijf heeft geantwoord
Did not provide any real consultation as promised and then suddenly tried sending me pills and charging me without consent
Bedrijf heeft geantwoord
Expérience professionnelle et proactive… je pourrais que donner de bons commentaires pour ce service, c’est ce que que je souhaite faire aujourd’hui. Merci!!!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DooU is Canada's first frictionless healthcare platform. A Doctor-led weight loss program that is easy, personalized and works - Lose up to 20% body weight and get weight loss medications from the comfort of your home.
Contactgegevens
Canada
- doou.ca
4,5
Uitstekend
395 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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It was easy
It was easy. I felt understood and cared for. I wasn't made to feel like i was scamming for drugs. I was on ozempic b4. It gave me back my life. It gave me a stop button for my brain. It saved my life. I am not ashamed to say any of that. I need help after menopause to keep my weight under control so that i can live healthy and move and feel good. I don't think that is wrong.
15 februari 2026
Review zonder uitnodiging
Antwoord van DooU
Hi Rhonda,
Thank you so much for sharing your experience. We’re really glad to hear that you felt understood and supported throughout your visit. It’s wonderful that weight loss medication has made such a positive impact on your life and given you the tools to manage your health.
You are absolutely right—seeking help to maintain a healthy weight, especially after menopause, is both reasonable and important for your overall well-being. We’re here to support you every step of the way so you can continue to feel healthy, active, and confident.
Best Regards,
The DooU Team
Really fast and human!
13 februari 2026
Review zonder uitnodiging
Antwoord van DooU
Hi Katrine,
Thank you so much for your kind words! We’re thrilled to hear that you felt the experience was both fast and personal. Our goal is always to provide care that is efficient without losing the human touch—making sure you feel heard, understood, and supported.
It means a lot to our team to know that our efforts to combine speed with compassion are noticed and appreciated. We’re here to make your journey as smooth as possible while ensuring that every interaction feels genuine and tailored to your needs.
Your feedback motivates us to keep improving and continue providing care that is not only quick but truly human. Thank you again for taking the time to share your experience!
Best Regards,
The DooU Team
Très bon service à la clientèle
Très bon service à la clientèle. Un service en français serait apprécié.
6 februari 2026
Review zonder uitnodiging
Antwoord van DooU
Merci beaucoup pour votre commentaire positif ! Nous sommes ravis que vous ayez apprécié notre service à la clientèle. Nous notons votre suggestion concernant un service en français et nous allons continuer à explorer des moyens pour mieux répondre aux besoins de nos membres francophones. Votre retour est précieux et nous aide à améliorer continuellement notre service. Si vous avez des questions ou besoin d’assistance supplémentaire, n’hésitez pas à nous contacter. Merci encore d’avoir partagé votre expérience avec nous !
- The DooU Team
So fast
So fast. So conivent. Seriously, easy easy easy. The other providers pale in comparison
7 februari 2026
Review zonder uitnodiging
Antwoord van DooU
Hi Jacqueline,
Thank you so much for your kind words! We’re thrilled to hear that you found our service fast, convenient, and easy to use. Our team works hard to make the process as smooth as possible, and it’s wonderful to know that it’s making a positive difference compared to other providers.
Your feedback means a lot to us and motivates us to keep improving.
Thanks again for taking the time to share your experience!
- The DooU Team
So much pressure
So much pressure ! didn’t even had the time to review or approve assessment and read about prescribed drugs before they charged more that 400 $ to my credit card and shipped drugs. I tried to talk to someone and no human help were available.
3 februari 2026
Review zonder uitnodiging
Antwoord van DooU
Hi Jean,
Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced.
We completely understand your concerns and are here to support you every step of the way. Please reach out to our team at support@doou.ca, and we will be happy to guide you through the next steps, answer any questions you have about your medication, and treatment plan.
Regards,
The DooU Team.
Extremely fast and easy process.
31 januari 2026
Review zonder uitnodiging
Antwoord van DooU
Hi Jennifer,
Thank you so much for your feedback! We’re glad to hear that you found the process extremely fast and easy. It IS great to know our efforts made a positive difference for you in your journey. We look forward to continuing to support you on your journey!
The DooU Team.
Simple et facile
Simple et facile. Un petit bémol pour les québécois et québécoises il devrait avoir une version francophone. Moi je ne parle pas anglais et cela a été long pour faire la traduction de chaque question pour être certaine de bien répondre aux questions. 🙂
2 februari 2026
Review zonder uitnodiging
Antwoord van DooU
Merci beaucoup pour vos commentaires et d'avoir pris le temps de répondre aux questions ! Nous sommes ravis d'apprendre que vous avez trouvé le processus simple et facile dans l'ensemble.
Nous apprécions vraiment que vous portiez ceci à notre attention. Nous comprenons à quel point il est important d'avoir du contenu disponible en français, particulièrement pour nos membres du Québec. Vos commentaires concernant l'ajout d'une version française sont précieux pour nous, et nous les partagerons avec notre équipe alors que nous continuons d'améliorer notre service.
Merci pour votre patience et d'avoir choisi de faire partie de votre parcours de perte de poids avec nous.
The DooU Team
Je veux annuler sinon je bloc ma carte…
Je veux annuler sinon je bloc ma carte de crédit merci
2 februari 2026
Review zonder uitnodiging
Antwoord van DooU
Merci de nous avoir contactés. Nous comprenons vos préoccupations et souhaitons vous aider à résoudre cette situation immédiatement.
Veuillez contacter notre équipe de support à support@doou.ca – ils se feront un plaisir de répondre à toutes vos questions et de vous aider avec votre compte. Notre équipe est dédiée à vous accompagner tout au long de votre parcours de perte de poids, et nous sommes là pour vous assurer la meilleure expérience possible.
Nous avons hâte de vous entendre bientôt.
The DooU Team
Prompt reply and realistic goals
Prompt reply. Encouraging yet real with what my expectations should nit be!!
29 januari 2026
Review zonder uitnodiging
Antwoord van DooU
Hi Julie,
Thank you for your review and for taking the time to provide feedback! We really appreciate the encouragement—it’s motivating to hear that progress is possible and that the guidance provided is helpful.
Thank you again for your thoughtful and transparent feedback—it’s incredibly helpful as we continue this journey with you.
- The DooU Team
Cette application a été facile à…
Cette application a été facile à comprendre.
Je suis contente de mon expérience
Merciiii très hâte de débuter
28 januari 2026
Review zonder uitnodiging
Antwoord van DooU
Merci beaucoup pour vos gentils commentaires ! Nous sommes ravis d’apprendre que l’application était facile à utiliser et que votre expérience a été positive. Nous sommes impatients que vous commenciez !
- DooU Team
The intake process was easy to follow…
The intake process was easy to follow and response times were quick. Thank you Doou - I appreciate your expertise and professional insight.
26 januari 2026
Review zonder uitnodiging
Antwoord van DooU
Hi Stewart,
Thank you so much for your kind words! We’re glad to hear that you found the intake process easy to follow and our response times quick. It means a lot to know that our expertise and professional insight made a positive impact for you. Your feedback encourages us to continue providing the best possible support and guidance, and we truly appreciate you taking the time to share your experience.
The DooU Team
Great service
Easy, quick to use, excellent support. Highly recommend.
25 januari 2026
Review zonder uitnodiging
Antwoord van DooU
Hi Ellie,
Thank you so much for taking the time to share your experience! We’re delighted to hear that you find our platform easy to use and quick, and that our support team has been helpful. Feedback like yours motivates us to keep improving and providing the best possible experience for our users. We truly appreciate your recommendation and look forward to continuing to support you.
The DooU Team
I ask for refund and I’ve been strung…
I ask for refund and I’ve been strung along for days now pathetic service
21 januari 2026
Review zonder uitnodiging
Antwoord van DooU
Hi Brad,
We apologize for the inconvenience caused and want to assure you that we are here to support you every step of the way.
Please feel free to reach out to our support team at support@doou.ca. Our team will be happy to answer any questions you may have regarding your treatment plan.
Your well-being and satisfaction with our service are our top priorities. We look forward to connecting with you.
Kind regards,
Excellent.
21 januari 2026
Review zonder uitnodiging
Antwoord van DooU
Hi AL MR,
Thank you for your feedback! We’re glad to hear that you found everything excellent. Your input is very valuable to us, and we appreciate you taking the time to share your thoughts. I
We look forward to continuing to provide you with all the support you need throughout your health journey.
Regards,
The DooU Team
It’s hard to say anything about this…
It’s hard to say anything about this company yet. I just signed up no product yet and no out come yet. So I really can’t say much about the company yet. In a few months should be different until then.
19 januari 2026
Review zonder uitnodiging
Antwoord van DooU
Hi Grim,
Thank you for taking the time to share your feedback. We understand that it’s still early in your journey with us, and that results take time. We truly appreciate you choosing DooU and look forward to supporting you.
If you have any questions regarding your treatment plan, our team would be happy to connect with you. Please reach out to us at support@doou.ca, and one of our representatives will be in touch with you shortly.
We’re here to support you every step of the way.
Regards,
The DooU Team
Antwoord van DooU
Hi Stephanie,
Thank you so much for your kind words! We’re thrilled to hear that you found our service fast and professional. Providing timely support and a smooth experience is very important to us, and it’s great to know our efforts are making a positive impact.
We truly appreciate you choosing DooU and trusting us with your health journey. Our team is always here to support you, answer any questions, and ensure you continue to have a great experience with us.
Regards,
The DooU Team
Antwoord van DooU
Hi Sahar,
We’re excited to be a part of your weight-loss journey! We wanted to let you know that your assessment was approved on January 19, 2026, and your prescription has been sent to our partnered pharmacy, Pocketpills, for fulfillment.
You should have received an approval email from your prescriber outlining your treatment plan. Please let us know a convenient time for our team to reach out, and we’ll be happy to answer any questions you may have regarding your plan.
We’re here to support you every step of the way!
Warm regards,
The DooU Team
Antwoord van DooU
Hi Tracey,
Thank you for taking the time to share your feedback! We’re delighted to hear that you found our service fast and efficient. Providing a seamless and timely experience is a top priority for us, and it’s wonderful to know that this came through in your interaction with DooU.
We truly appreciate you choosing us and trusting our team to support you on your health journey.
Regards,
The DooU Team
Love how fast and efficient this was
16 januari 2026
Review zonder uitnodiging
Antwoord van DooU
Hi Ashley,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved how fast and efficient your experience was. Creating a smooth, timely, and stress-free process for our members is something we work hard to deliver, and it’s great to know that it made a positive impression.
We truly appreciate you choosing DooU and trusting us with your health journey. Our team is always here to support you, answer any questions, and ensure you continue to have a great experience as you move forward.
Regards,
The DooU Team
Antwoord van DooU
Hi Serge,
Thank you for your kind words! We’re thrilled to hear that you found the process quick, easy, and safe. Providing the best prices and a smooth experience for our members is always our goal.
We appreciate your support! We are here to support you on every step of the way.
Regards,
The DooU Team
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