D'or24k cosmetics Reviews 

339
•
TrustScore 3 uit 5

3,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Very high pressure sales pitch once they bring you in their shop. We purchased the buy one get one cream in the syringe and a few days after use my wife developed very dry patchy skin over her entir... Toon meer

Beoordeeld met 5 van de 5 sterren

So I have been using d'or24k products for a few months and they have really transformed my skin, trick is to get amazing results is to do your routine morning and night and use masks 1-2times a week.... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been using this cream every night for a month now and I am shocked at how great my skin looks. First, it feels and smells amazing. Applying it is my favorite nightly ritual! It has the most lux... Toon meer

Beoordeeld met 1 van de 5 sterren

It smells nice. It is just a regular salt and oil scrub. No south sea pearl as listed in ingredients. No gold (not listed but advertised as having). Spare yourself the hassle and money and just get a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmeticawinkel
  2. ook in
  3. Apotheek

Geschreven door het bedrijf

Innovative Skin Care Solutions for Today’s Women We specialize in and offer one of the most complete lines of guaranteed effective, luxury skin care products designed to help keep your skin looking healthy and youthful for many years to come. PLEASE READ BEFORE REVIEW Products purchased from a 3rd party store, mall, kiosk, spa or distributor salon must be returned to the same place you bought them, and all returns and exchanges are subject to individual store policy. Those stores are Individually owned & operated and not associated with D'OR24K COSMETICS LLC the Brand. We don't control or manage their sales ethics & merchant accounts. D'OR24K COSMETICS LLC Sells only online! So please before reviews check your receipt and find the right company you purchased from to review.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

339 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,0

Alle reviews

(339)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

They want to make you insecure about your looks to sell their products

The staff selling these creams in the shopping mall in DC is rude and toxic. They trick you into trying it on and then say how bad your skin is, trying to awaken your insecurities to make you buy their products. I have never experienced such bad treatment from the sales team.

25 november 2024
Review zonder uitnodiging
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Dear Svitlana
Thank you for sharing your feedback. We sincerely apologize for the negative experience you encountered. At D’OR 24K, we take pride in delivering high-quality products and exceptional customer service.

We would like to clarify that we sell our products exclusively online through our official website, www.dor24k.com. Any other retailers offering our products are independent and operate under their own policies and practices. While we cannot control their behavior or sales tactics, we do not condone any approach that makes customers feel uncomfortable or insecure.

Your feedback is incredibly important to us, and we will take steps to address these concerns with our distribution partners to ensure better alignment with our brand values.

If there’s anything else we can do for you, please don’t hesitate to reach out directly at customerservice@dor24k.com

Beoordeeld met 2 van de 5 sterren

My order was incorrect

My order was incorrect. I received an item I did not order and did not receive an item I order. One of the products I received was defective and nothing has been done about it. I have sent 2 messages regarding this with no reply.

20 november 2024
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi Jeanette, sorry for the inconvenience. I understand you received an incorrect item, did not receive an item you ordered, and one of the products was defective. I apologize for the lack of response to your previous messages. I will contact customer service right away to address these issues and ensure they are resolved promptly.

Beoordeeld met 1 van de 5 sterren

I still have yet to receive my product.

I still have yet to receive my product.

18 november 2024
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi Alisha. Sorry for the Inconvenience seems like your package still in transit. I will contact customer service to monitor this delivery and contact you.

Beoordeeld met 2 van de 5 sterren

Condescending Tactics: Insults Disguised to Upsells

I’m not going to outright say whether this product is or isn’t a scam. It’s definitely expensive—but I did notice some differences and decided to give it a shot. I purchased the surgical lifting eye cream, eye serum, exfoliation treatment, and moisturizer for a total of $439. I was assured that a little goes a long way and that it should last a year. I figured it might be a better investment than Botox. The salespeople were pleasant, not pushy, and I didn’t feel pressured to buy anything.

However, here’s where things went south for me. I mentioned that I was on my lunch break and needed to return to my chambers for a meeting within an hour. (I’m a judge, so time management is crucial.) I spent about 15 minutes with the salespeople, which was fine, but then they offered me a “free consultation” at their spa. I wasn’t interested but humored them and scheduled an appointment. Lucky for me, one of their consultants had “five minutes” to fit me in right then. That’s when the experience turned sour.

The consultant rudely approached me and bluntly asked what my skin concerns were. In reality, I don’t have major issues—I’m comfortable with my skin and skincare routine. Her abrasiveness was off-putting, especially when trying to upsell me. Then came the condescending comments: she said she couldn’t believe I was 41 because my neck supposedly made me look much older. She even compared herself to me, claiming to be 35 and pointing out the “difference.” It was clear to me (as both a judge and an attorney) that this was a ploy to make me feel insecure about my appearance.

While she succeeded in getting me to glance at my neck and think about wrinkles (I’m usually my own worst critic), I didn’t see the problems she was pointing out. She then introduced a $12,000 red-light device—yes, $12,000—and tried to convince me it was an alternative to a $30,000 facelift, which I know isn’t accurate. Next, she wanted to apply cream to my face for 15 minutes, followed by an additional 5-minute wait. She asked me to rate, on a scale of 1 to 10, how much I wanted to look younger. I answered “5,” explaining that I’m not insecure about my age or aging. Despite that, she told me the process would take another 20–30 minutes, far longer than the five minutes I was initially told. At that point, I put my foot down and said, “Thanks, but no thanks—I need to get back to work.”

I’m giving the products a shot because they seem promising, but the upselling, preying on insecurities, and overall condescending attitude were a complete turnoff. If I had encountered that consultant first, I likely wouldn’t have made a purchase at all. Perhaps their approach works on some people, but it left a bad impression on me. Once I finish the products, regardless of their effectiveness, I won’t be purchasing from them again.

21 november 2024
Review zonder uitnodiging
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Dear T. Semeiks,
Thank you for sharing your experience with us. We’re truly sorry to hear about the inconvenience and disappointment you faced during your recent visit. Your feedback is incredibly valuable, and we sincerely regret that the consultation did not meet your expectations.

As the brand, DOR24K Cosmetics, we strive to provide our customers with high-quality products and a positive experience. However, it’s important to note that each store is privately owned and operated. While we don’t have direct control over third-party employees or their tactics, we take your concerns seriously and will address this matter with the independent retailer involved to ensure professionalism and respect in customer interactions.

We’re glad you decided to give our products a chance and hope they exceed your expectations. Should you have any questions or require further assistance with the products, please don’t hesitate to reach out to us directly at customerservice@dor24k.com

Once again, we deeply apologize for the inconvenience and appreciate your understanding. Thank you for choosing DOR24K Cosmetics—we value your trust and hope to provide you with a better experience in the future.

Beoordeeld met 1 van de 5 sterren

It looks like this company don't treat…

It looks like this company don't treat their business seriously. I sent email to the customer service center to ask the status of my order, to cancel it, and they just don't reply and don't full fill the order no mention ship it! The order was placed on Sept. 29, and now it's Oct. 10th. They take the money but do NOTHING!
Think twice before you wish to purchase anything from them.

29 september 2024
Review zonder uitnodiging
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi Vicky' i'm sorry but i couldn't locate any order with your name please contact customerservice@dor24k.com

Beoordeeld met 1 van de 5 sterren

I was sent the wrong flavor of the…

I was sent the wrong flavor of the lotion I ordered. I sent an email to customer service and I have yet to hear back. I would like it either replaced or a refund.

23 september 2024
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi Heather sorry for the inconvenience. I please make sure you emailing to customerservice@dor24k.com i will make sure to notify them about your email to resolve your issue.

Beoordeeld met 2 van de 5 sterren

Méthode de vente douteuse ??

Quand je lis tout les commentaires ça confirme mon inquiétude que mon fils de 18ans c'est fait arnaquer. Méthode de vente plus que douteuse.
Il était en séjour linguistique à San Diego et il c'est fait alpaguer dans la rue ,il avait beau leur dire non c'est trop chère, il en veut pas, il n'a pas d'argent...,il ne l'on pas lâcher et lui en retourner le cerveau. Et il sont passés de 1000$ à 150$ . Et pour avoir la paix il me l'a acheté.
Je l'ai testé hier soir, ça pique un peu. Il faut le laisser toute la nuit ,et se matin encore en l'enlevant ça piquotait... et je ne vois aucune différence ... a voir à long terme ?

3 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware of aggressive sales staff in…

Beware of aggressive sales staff in airports. I immediately contacted them for a refund for all unused products and was denied. Had no luck with my credit card company either. I would run away!

15 mei 2024
Review zonder uitnodiging
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Sorry for the inconvenience. However, DOR24K, the brand and its employees, sell only online not in Airports. We do not manage or control the tactics and ethics of other stores and sellers.

Beoordeeld met 5 van de 5 sterren

Great products

Great products. One of my favorites. Loved the 70% off Labor Day sale.

2 september 2024
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Thank you Tammy enjoy our products!

Beoordeeld met 5 van de 5 sterren

I’m thrilled with my experience using…

I’m thrilled with my experience using D'or24k cosmetics. The shipping was impressively fast, allowing me to enjoy my products without any delay. Their professionalism is evident from start to finish, making the entire purchasing process smooth and hassle-free.

What truly stands out is their affordability. Signing up for an account unlocked deals, making high-quality beauty products accessible without breaking the bank.

Most importantly, the products themselves are amazing. They deliver amazing results and have quickly become a staple in my beauty routine. If you’re looking for effective cosmetics paired with excellent service, D'or24k is the way to go!

13 augustus 2024
Beoordeeld met 5 van de 5 sterren

I absolutely love your product!

I absolutely love your product! It makes my face so much brighter and less wrinkly. It has also taken away many of my age spots! I am SO appreciative of the 70 percent off sale that you're running now! Thank you so much!

8 augustus 2024
Beoordeeld met 1 van de 5 sterren

Scam

Scam. Bayside Miami said these are clinically tested and FDA approved. I work with FDA and have found these have misbranding and misleading pharmaceutical claims. I will be pursuing action. No one called me back when I was told that if there is any doubt, I can call for refund. Beware ladies...they will demand your credit card to pay even if you dont want anything. I can give name of the person who is scamming to authorities.

5 augustus 2024
Review zonder uitnodiging
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi Sonia,
Sorry for the inconvenience.

DOR24K the brand, does not own and manage those retail stores; therefore, we cannot control their employees or ethics. DOR24K manufactures the products at ISO 22716 certified and FDA-registered facilities. The Product Production Team stringently adheres to all GMP standards during formulation, production, and post-product processes.

For further assistance please email to
customerservice@dor24k.com

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer