D'or24k cosmetics Reviews 

339
•
TrustScore 3 uit 5

3,0

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Beoordeeld met 2 van de 5 sterren

Very high pressure sales pitch once they bring you in their shop. We purchased the buy one get one cream in the syringe and a few days after use my wife developed very dry patchy skin over her entir... Toon meer

Beoordeeld met 5 van de 5 sterren

So I have been using d'or24k products for a few months and they have really transformed my skin, trick is to get amazing results is to do your routine morning and night and use masks 1-2times a week.... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been using this cream every night for a month now and I am shocked at how great my skin looks. First, it feels and smells amazing. Applying it is my favorite nightly ritual! It has the most lux... Toon meer

Beoordeeld met 1 van de 5 sterren

It smells nice. It is just a regular salt and oil scrub. No south sea pearl as listed in ingredients. No gold (not listed but advertised as having). Spare yourself the hassle and money and just get a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmeticawinkel
  2. ook in
  3. Apotheek

Geschreven door het bedrijf

Innovative Skin Care Solutions for Today’s Women We specialize in and offer one of the most complete lines of guaranteed effective, luxury skin care products designed to help keep your skin looking healthy and youthful for many years to come. PLEASE READ BEFORE REVIEW Products purchased from a 3rd party store, mall, kiosk, spa or distributor salon must be returned to the same place you bought them, and all returns and exchanges are subject to individual store policy. Those stores are Individually owned & operated and not associated with D'OR24K COSMETICS LLC the Brand. We don't control or manage their sales ethics & merchant accounts. D'OR24K COSMETICS LLC Sells only online! So please before reviews check your receipt and find the right company you purchased from to review.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

339 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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3,0

Alle reviews

(339)

28 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Paid $867.04 for an empty container.

I bought Formidabless 24K Non Surgical Eye Solution in LasVegas I was amazed by the demo results. When I got home, I was excited to use my product only to find out the container is empty.

19 oktober 2023
Review zonder uitnodiging
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi Marsha sorry for the inconvenience. Can you please email to customerservice@dor24k.com with Location, and Date of Purchase they will help you with this issue.

Beoordeeld met 2 van de 5 sterren

Frais de douane

La facture réalisée pour l'envoi de mon colis n'a pas prit en compte le pris soldé mais le pris total.
Résultat : j'ai payé presque autant de frais de douane que d'achat de produit!
Merci d'inscrire sur le colis que le prix final soldé pour que les frais de douane s'appliquent sur le prix réellement payé par le client.

23 juni 2024
Beoordeeld met 5 van de 5 sterren

I know that if product is damaged or…

I know that if product is damaged or stolen in delivery, this Miami office is always there to ship another package immediately upon being requested. A big Thank You for that type of service. D"or24K is by far a great product to use.

22 juni 2024
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Thank you Laura!

Beoordeeld met 2 van de 5 sterren

the products are good but the sales people are scary

the products are good but the sales people are so pushy it was uncomfortable. They kept adding more and more stuff to their deal with me right after a facial massage. I felt stuck in the back room with the sales person, it took almost 20 minutes before I finally said yes just so i could get out of there, I regret not having pushed against it more. If you really want their products buy them online, but do not go anywhere near the stores or any kiosk .

28 mei 2024
Review zonder uitnodiging
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Sorry for the inconvenience. However, DOR24K, the brand and its employees, sell only online. We do not manage or control the tactics and ethics of other stores and sellers.

Beoordeeld met 1 van de 5 sterren

Pre-Shipment

Pre-Shipment
Pre-Shipment, USPS Awaiting Item
June 19, 2024

18 juni 2024
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi Susan sorry for the inconvenience Esther from Customer service will contact you to resolve this shipping issue.

Beoordeeld met 1 van de 5 sterren

The C.O.D of $93.36!!!

The C.O.D. on this package was more than I paid for the product; I refused delivery and returned the product.

18 juni 2024
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi Catherine,
Sorry for the inconvenience. Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order. You may check with your country’s customs office to determine if there will be additional costs.

Please check our Shipping Policy https://www.dor24k.com/policies/shipping-policy

Beoordeeld met 5 van de 5 sterren

Fantastic products

This is my second purchase of the pearl milk cleanser and the vitamin B5 toner.
The products arrived quickly. I’m thrilled with how easy it was to order and receive these products!

25 mei 2024
Beoordeeld met 1 van de 5 sterren

Very very high pressure sales

Very very high pressure sales. On my way home I started to have a allergic reaction. When I got home and opened the product and it didn't even have safety seals. I live 50 miles away and when I looked at the receipt on the bottom it says no refunds. Exchange only within 7 days. I called them and they gave me a run around. And said they would call me back and never did. I spent a lot of money on a product that I cannot use. So fyi buyer beware.

8 mei 2024
Review zonder uitnodiging
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi Stacy where did you purchased the product from?

Beoordeeld met 5 van de 5 sterren

Very good commercial service

I had recently an issue with a product and would like to thanks the commercial team for his reactivity and sorting out my issue so fast in a very professional way!

21 mei 2024
Review zonder uitnodiging
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi Leititia we're not the vendor/merchant you did the transaction with. Please contact them directly again.

Beoordeeld met 1 van de 5 sterren

Burning skin after outing the eyes lift …

I have been arrassed from sales persons from a kiosk in puerto Vallarta Airport to buy a sells eyes lift from this brand and tood them I ve got allergy but they ensure it is proof allergique that I cannot get any allergy with this cream but in fact it is burning around my eyes and suspect they put anything cream in the bottle. Besides they give me another proof ticket for injection of the same brand than the eye lifter I bought and I don’t understand why !
I asked to be refund but they ignored my demand so I I think this eye lift is a real scam and dangerous for the skin.

7 mei 2024
Review zonder uitnodiging
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi Laetitia,
Sorry for the inconvenience, but you've reached the Brand Page. We are not in charge of other retailers, employees, and merchant accounts at other retail stores. Please contact the store directly for a refund. D'OR 24K sells products exclusively on our website. Visit us at www.dor24k.com.

Beoordeeld met 5 van de 5 sterren

Royal Treat

I was given a sample of the product I ordered by my husband who got it at Seminole Hard Rock. I loved it so much i just had to order it. It was such a royal treat. There was, however, a little mishap but customer service quickly made it right!

The product costs a little more than what I normally spend on lotions, but I just had to have it!

3 mei 2024
Beoordeeld met 1 van de 5 sterren

Hand and body lotion scent

I was given a sample of the hand and body lotion down in Florida. I loved it so much (not greasy and a beautiful scent) I order a full 2 oz tube on their website. It is completely unscented!!!! What a scam.

3 mei 2024
Review zonder uitnodiging
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi you may purchased the wrong product. check this one. https://www.dor24k.com/products/24k-lavander-body-butter

Beoordeeld met 1 van de 5 sterren

Pushy, manipulative sales people

Edit to add a reply to your comment- my credit card bill has your info on it. I feel like youre just making excuses to avoid refunding me.

Pushy, manipulative sales people, bad customer service, terrible expensive products. I was harassed an Puerto Vallarta airport into buying eye lift serum, told I was going to get skin cancer, made to feel stupid about my skin care regime and feel scammed. No response after getting in touch to ask for a refund. I am probably going to have to take this up with my credit card company and complain about the scam sale.

22 april 2024
Review zonder uitnodiging
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi Bertie
Can you please email us the credit card statement to review this? This seems wrong. our email is customerservice@dor24k.com


Apologies for any inconvenience. While other retailers may carry DOR24K products, they are not affiliated with DOR24K COSMETICS LLC and its employees, which are associated with this Trustpilot page. DOR24K COSMETICS LLC and its team exclusively sell products on https://www.dor24k.com/.

Beoordeeld met 2 van de 5 sterren

I was fooled!

I bought the D'OR24K Prestige during a cruise stop in the Dominican Republic. I paid close to $300 for this product and sadly to say it has done nothing for my puffiness. What a scam!

24 januari 2024
Review zonder uitnodiging
Logo D'or24k cosmetics

Antwoord van D'or24k cosmetics

Hi Laura,

I apologize for your experience, but this listing is for the online store, not the Dominican Republic location. Regarding how to apply the product, please contact customerservice@dor24k.com. They will assist you with the proper application of the product.

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